Kovalam Beach Road, Kovalam, Neyyattinkara, Kerala
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Leela Kovalam is one of the best hotels I've ever stayed at. The hotel staff go over and beyond to make your stay and experience a very comfortable one. The dining experience is also fantastic where you get to savour local Kerala delicacies. This place is highly recommended whilst visiting Trivandrum.
NevilleN
Stayed 2 nights in Apr 2024
Response from GM OFFICE on Apr 18, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards.
Beautiful property. A bit older, but well maintained. Great staff and service and food
Praimnauth
Stayed 2 nights in Feb 2024
Response from GM OFFICE on Apr 6, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
I cannot say enough good things about this gorgeous property! From the time we checked in, to our checkout, we were treated like royalty! The front office manager Reshma T. Made our entire stay very pleasant and was always available with a helping hand! A new intern by the name of Olivia brought a smile to our faces each time she greeted us warmly! The dining was amazing and the sightseeing around the property left us totally captivated! Kerala is truly God’s own country!
Anil
Stayed 4 nights in Feb 2024
Response from GM OFFICE on Apr 6, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
10/10 Excellent
Rita
Traveled with partner
Feb 29, 2024
It is a beautiful place the staff were amazing everyone were so nice made our stay perfect can’t wait to come back
Rita
Stayed 6 nights in Feb 2024
Response from GM OFFICE on Apr 6, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM OFFICE
The location, the food and service are top class. Would stay there again. So many choices of nutritious, healthy and tasty vegetarian food in every meal. Walk to the beach is a bonus.
The staff are not being themselves when on the job; the customers and the upper management don’t seem to treat the hard working staff well; they are being treated like robots. This issue is not particular to this property but applicable to many other resorts.
Subbarayan
Stayed 2 nights in Jan 2024
Response from GM OFFICE on Feb 28, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Staff service are great
Staff was phenomenal
butler n breakfast great
All helped me great
All were attending our family with heart n they all was their 24/7 for us at the hotel
Vishal
Vishal
Stayed 5 nights in Jan 2024
Response from GM Office on Feb 7, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
The staff, beachfront, very clean, always goes out of their way to be helpful, the grounds, front desk manager, (can’t remember her name)! I highly recommend this hotel.
Nirmala
Stayed 7 nights in Jan 2024
Response from GM on Jan 25, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
A great place for relaxation. I was at the new year eve. It was very crowded. Will defectively visit again. Very good customer service and nice food.
Parameswaran Nair
Stayed 1 night in Dec 2023
Response from GM on Jan 25, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Quality of service is great. People are always looking for a way to go out of their way to make the experience better.
Vinoo
Stayed 2 nights in Dec 2023
Response from GM on Jan 25, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
The Leela Kovalam is a wonderful hotel with great service and really excellent cuisine.
Jai
Stayed 3 nights in Dec 2023
Response from GM on Jan 25, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
8/10 Good
KURIAN
Dec 15, 2023
KURIAN
Stayed 5 nights in Dec 2023
Response from GM on Jan 25, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Your feedback has been noted. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
It was a great experience.. I booked for my parents and they have really enjoyed the stay..and they really loved it the ambience
Prabhakran
Stayed 1 night in Nov 2023
Response from GM Office on Feb 7, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
An excellent oasis of joy and beauty. It is somewhat overpriced but you don’t feel that bad looking at the quality of the service.
Nasser
Stayed 1 night in Nov 2023
Response from GM OFFICE on Feb 7, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
8/10 Good
Shyam Kumar
Traveled with partner
Oct 16, 2023
Liked: Cleanliness, staff & service, amenities
The property was safe, clean and service was good, special thanks to Ashbin’s room service(sorry if I misspelled), he was very kind.
Shyam Kumar
Stayed 4 nights in Oct 2023
Response from GM on Oct 30, 2023
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Amazing staff and resort. Very friendly, clean, and variety of food.
Shivender Singh
Stayed 2 nights in Sep 2023
Response from GM on Oct 30, 2023
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
10/10 Excellent
Pamela
Sep 2, 2023
Pamela
Stayed 1 night in Aug 2023
Response from GM on Oct 30, 2023
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
10/10 Excellent
Manu, Richmond hill
Aug 2, 2023
Manu
Stayed 1 night in Jul 2023
Response from GM OFFICE on Feb 7, 2024
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Lovely relaxing location on the Arabian Sea. Staff were so hospitable and so friendly. We cannot say enough about the staff! We stayed in the Club Room section. Rooms were very nice and very clean and infinity pool and loungers were wonderful. We had a balcony overlooking the sea and were able to watch the fisherman diving in the morning. In the club section you also have access to an extra dining area in the cafe which was lovely. We adored the staff in there.
The Leela was the perfect place to end our three week tour of India.
5 stars!
Jeanetta
Stayed 4 nights in Mar 2023
Response from GM Office on Apr 29, 2023
Dear Guest, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards,
Excellent location, on the beach with great views of the sea including sunset views. The infinity pool and the bar are excellent locations to spend an evening. Hospitality at their restaurants is great as well.
The staff is very supportive, Leela has its own private beach. This Hotel is built in the property of KOVALAM PALACE. We really enjoyed!! its a fantastic family trip
Amazing facilities and spa treatment. Great location. Taxis available as needed from the hotel. All excursions can be booked through the hotel and the beach is extremely close by
Excellent customer service specially housekeeping personnel Sunita, Sunil,Karina, and S ….(Nepali, forgot the name) Ritish we’re so professional, enjoyed the beautiful place, I would say Kerala,s pride, will go back again.
Beena
Stayed 4 nights in Dec 2022
Response from GM on Dec 17, 2022
Dear Ms Beena, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Dear Ms Anuradha, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
Great view and location
Service could be faster especially wrt Terrace.
Divya
Stayed 3 nights in Oct 2022
Response from GM on Dec 17, 2022
Dear Ms Divya, Thank you for choosing The Leela Kovalam, A Raviz Hotel for your visit. We are delighted that you enjoyed your stay with us. We value our guest experiences highly and have noted your feedback. Looking forward to welcome you again at The Leela Kovalam, A Raviz Hotel. Warm Regards, GM Office
We booked this hotel for our 2 families to stay for 4 days.
Their bathroom doors are horrible and make bad noises my 9 month old was always getting up from sleep when someone went to bathroom. In bathroom flushing the water used to spill the water outside and fill the floor. We asked to change the blanket in our room and cleaning person didn't show up for 3 hours we needed to follow up with them and get it done. They had limited high chairs for kids and we needed to wait for our turn to feed our kid, high chairs were always busy they had only 2-3 high chairs. Their concierge is also not knowledgeable, He said that all beaches are closed but while driving one place we saw one beach opened , after inquiry we found our that Adimalathura beach was open but since he said it before we stopped all our plan to visit beach. Such an horrible experience in this hotel on premium price. Please don't choose this hotel, they are just money grabbing machines, They only show off good outside and inside all services are poor.
Loved the club rooms. The proximity to the cliffs and ocean was special especially during the monsoons. The sound of the ocean was very relaxing. Special shout out to the staff, especially Vishnu. He was extremely attentive and made us feel at home. The housekeeping staff was also great. Would like to visit again soon.
Response from General Manager's Office on Jul 11, 2022
Thank you for taking out time to review our hotel, we are delighted that you chose to stay with us.
We are glad to hear that you had a memorable experience during your stay and look forward to welcoming you back
General Manager's Office
The Leela Kovalam, A Raviz Hotel
It was amazing. We have the rooms on the cliff. It was beautiful, terrific, awesome. We enjoyed the Kovalam Palace premises, bug ride, walk ways, delicious breakfast and dinner etc.
PREMLAL
Stayed 2 nights in May 2022
Response from General Manager's Office on Jul 11, 2022
Thank you for taking out time to review our hotel, we are delighted that you chose to stay with us.
We are glad to hear that you had a memorable experience during your stay and look forward to welcoming you back
General Manager's Office
The Leela Kovalam, A Raviz Hotel
Property is excellent and well maintained,staff is good.
Shalini
Stayed 1 night in May 2022
Response from General Manager's Office on Jul 11, 2022
Thank you for taking out time to review our hotel, we are delighted that you chose to stay with us.
We are glad to hear that you had a memorable experience during your stay and look forward to welcoming you back
General Manager's Office
The Leela Kovalam, A Raviz Hotel
8/10 Good
KIRTI
Traveled with family and small children, Traveled with family