Posted Jul 25, 2016 on Hotels
Not the worst place I've stayed, but close. Located in a rather run down neighborhood. Motel grounds not well kept, trash and ants abound. Room tidy but not particularly clean (trash from previous guests on the floor, AC cold but unit was quite dirty, loose change found in bedding), room keys worked only sporadically requiring more than one trip to the office where some of the front desk staff was rude and condescending. The pool area was dirty with cigarette butts and other trash in the pool. Staff, including management, could use some customer service training; when checking out another, quite upset guest, was talking with the manager regarding money stolen from her room. His response "we provide a safe so there's nothing we can do unless you want to call the cops". It could have been handled MUCH more professionally! I travel to this area frequently, I won't make the mistake of reserving a room at this motel again. It's certainly not worth the nearly $100 per night one pays with taxes and surcharges!
Comment from Hotel Management
Jul 29, 2016 by Raymond, Hotel Management
Thank you for telling us about your recent stay with us. I'm sorry that you were unhappy with your stay. But by telling us about your issues, we can address them. We hope to see you again.