Posted Oct 16, 2016
This hotel is based right next to the I75 so there is a lot of road noise. Coupled with an aircon unit which sounded like a jet on takeoff and which couldn't be controlled other than for temperature, it was impossible to get a good night's sleep. We unfortunately also had guests in the room adjacent to us who were yelling, screaming and slamming doors until nearly 2am which hotel management couldn't deal with effectively. Breakfast was a problem since a group of guests arrived in bulk leaving all other guests to stand and eat what was left. Not a pleasant stay at all, the only redeeming features were accessibility and cleanliness.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
I am sorry for the many noise issues you experienced during your stay. We are well known for being a very quiet hotel, and I will be sure to use your review to refresh our team on actions we can take when noise does occur.
Thank you for staying with us, and I do hope you allow us another opportunity to serve you.
Sincerely -- Ty O'Steen