The hotel was very dated and had no elevators; when we asked to be placed on a lower level (as I have a medical condition), we were told that since the room was booked through Expedia, they weren't "able to meet our request" because of the room "discount".
Comment from Hotel Management
Nov 27, 2016 by Rick Oelkers, CHA, CHIA General Manager, Hotel Management
I am sorry we were not able to accommodate your request for a ground floor room. All of our standard rooms on the ground floor were sold out for 11/22. If you need a ground floor room at our property Please book any standard king or an Executive 2 queen room Poolside as these are only on the ground floor.
An elevator is the # 1 Item on our wish list. At present none of the other two story hotels within the City of Valdosta have elevators. Recently the city allowed a three story hotel that did not have an elevator to install one. Presently we are in the design phase, as the construction of the hotel will require the elevator be added on the exterior of the building. Once we have the design completed we will need to obtain the approval of the City of Valdosta Building Department and the State of Georgia. We expect the elevator to be installed sometime in 2017-2018