Ratings based on 774 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient and nice!

Posted Apr 6, 2017
Pros: see bove
Cons: Breakast, while hot, was okay though staff very friendly. Perhaps more fruit options.
Location: limited due to overnight travel plans
Would stay here again for overnight as convenient to hwy and multple restaurant choices. Rooms remodeled and in great condition for a reasonable price.
Comment from Hotel Management
Apr 7, 2017 by Rebecca , Hotel Management
Thank you for taking the time to review the property and we are delighted that you found the property so welcoming. You will just need to come back again soon so you can enjoy the complimentary fresh baked cookies! Hope to see you soon. Rebecca Odom Regional Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A pleasant stay after a long drive

Posted Apr 5, 2017
The front desk staff woman is very friendly and helpful. Genuinely a nice person. _The hotel is well maintained, clean, fresh and comfortable. All in all a good choice.
Comment from Hotel Management
Apr 12, 2017 by Rebecca , Hotel Management
Thank you for taking the time to review the property and we are delighted that you found the property so welcoming. You will just need to come back again soon so you can enjoy the complimentary fresh baked cookies! Hope to see you soon. Rebecca Odom Regional Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Clean, good breakfast, friendly staff

Posted Apr 5, 2017
Pros: Convenient location, good breakfast, clean, friendly staff.
I checked in very late, and the lady on duty was very friendly and efficient. The room was clean and quiet. Breakfast in the morning was very good. All of the staff I encountered were friendly and helpful.
Comment from Hotel Management
Apr 7, 2017 by Rebecca , Hotel Management
We are so glad you chose as your home away from home. It is a delight to read how much you enjoyed your time at our hotel and appreciate you highlighting the key features of our property. Thank you for sharing your experience with fellow reviewers online. We look forward to welcoming you back! Rebecca Odom
5 out of 5
Recommended
for Everyone
by A verified traveler

Best surprise of the day

Posted Apr 4, 2017
Would recommend this hotel to anyone. I will stay there again when next passing through.
Comment from Hotel Management
Apr 7, 2017 by Rebecca , Hotel Management
Thank you so much for taking the time to review our hotel and staff! That is the best compliment that we can receive! I am thrilled you enjoyed your time with us, and I hope we have the opportunity to host you again someday! Best Wishes, Rebecca / Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

easy to access off I-75

Posted Mar 31, 2017
Cons: I would like maybe a cheaper rate if you return to same location
a very good experience all the way around....great staff, clean rooms and very quiet.........I would stay again.......
Comment from Hotel Management
Apr 12, 2017 by Rebecca , Hotel Management
Thank you for taking the time to review the property and we are delighted that you found the property so welcoming. You will just need to come back again soon so you can enjoy the complimentary fresh baked cookies! Hope to see you soon. Rebecca Odom Regional Guest Service Manager
3 out of 5
by A verified traveler from K

Manager doesn't care about guests.

Posted Mar 27, 2017
Room was great, but they make you go to front desk and reconfirm you are staying another night, even though you confirm 2 or more nights at check-in and have PREPAID! Manager always says it was just a desk clerk error. This is the 3rd time it's happened in 2 months. Twice at Econo Lodge next door and this stay at Sleep Inn. (Was told they are owned by same and I know they use / rotate same staff. Won't return to either.
Comment from Hotel Management
Apr 7, 2017 by Rebecca , Hotel Management
I want to offer my deepest apology that we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff. We are sorry that we failed to meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure our guests have an enjoyable stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to show you the southern hospitality that we are so famous for. Rebecca Odom Regional Guest Services Manager
3 out of 5
by A verified traveler from Atlanta,GA

A place to sleep

Posted Mar 26, 2017
We arrived around 11:30pm and were checked in without a hello or a smile from the receptionist. Made our way to our room to find a stain on one of the beds. We used a flashilight to inspect the other bed and crashed for the night.
Comment from Hotel Management
Mar 30, 2017 by Rebecca , Hotel Management
I want to offer my deepest apology that we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff. We are sorry that we failed to meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure our guests have an enjoyable stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to show you the southern hospitality that we are so famous for. Rebecca Odom Regional Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
Hotel room was clean & nice. Room had an air freshener in it & made the room more pleasant.
Comment from Hotel Management
Mar 24, 2017 by Rebecca , Hotel Management
Thanks so much for taking the time to write a review based on your recent stay with us. We are pleased to hear that you were satisfied with your stay, and that you found our establishment to be clean, and that your guest room was spacious and comfortable. We know that traveling can be very draining, especially with a larger family, but we are happy that we were happy to provide all of you with an excellent night's stay. We look forward to seeing you again if you are ever in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Glad I chose it

Posted Mar 13, 2017
The location is right off of the highway. This was our stoppi g place the night before our cruise in Orlando. The staff was great and friendly. The hot breakfast was nice as well. I would definitely stay again.
Comment from Hotel Management
Mar 26, 2017 by Rebecca , Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Valdosta

Dirty bathroom

Posted Mar 8, 2017
Our room was clean except the shower door in the bathroom.it had guck and mold all around it. Maintenance was definitely needed. Everyone was very friendly and courteous and the room rate attracted us.
Comment from Hotel Management
Mar 24, 2017 by Rebecca , Hotel Management
We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to. I am sorry to hear that you were not 100% pleased with your stay at our hotel. I sincerely apologize for any inconveniences you experienced during your stay with us. We strive to please all of our guests and appreciate your comments.