Ratings based on 228 Verified Reviews

3.5 out of 5
71% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from california

noisy and hot room

Posted May 11, 2017
Pros: it was cheaper than most
Cons: accommodate the guests! it was hot and very uncomfortable in the room! there were a handful of guests and would not allow a later check out time.
Location: it was not close to anything, we had to drive to eat out, it's not near the mall, like it claims.
it was 90 degrees out and the room air didn't work, claimed they didn't have another room for us. this motel was mostly empty. it's right next to the freeway and very noisy. we asked for a late check out and they would only give us an hour. it says near the mall, it's not!
Comment from Hotel Management
May 20, 2017 by Cedric T, Hotel Management
Sara, I am very sorry to hear that you experienced issues during your visit to our property. Our property is competitively priced with great amenities. It is our mission to accommodate all of our valued guests. I will meet with our team to understand how we fell short and how we can improve. We value your feedback and this will be addressed. Sincerely, Cedric Tyson Assistant General Manager
1 out of 5
by A verified traveler from Columbus, GA

Will never stay at Super 8 again.

Posted May 1, 2017
Pros: Nothing at all.
Cons: Everything, especially the breakfast.
The motel was subpar. The room smelled like smoke, even though it was a non-smoking room. The breakfast was not good at all. There was no meat, only waffles and cereal. We were rushed by Valerie both days. We were in line about 9:15 to make waffles. The mother in front of us had to make 7 waffles, so Valerie was adamant about how many waffles were needed because the line was about to shut down. She was very rude and pushy. She even stopped the juice. So my son had a waffle but had nothing to drink with it. We spent an entire day at Wild Adventures on Saturday and when we returned to our room, our room key did not work. So we had to walk to the front desk, which was very far from our room, to get a new key. This also happened to the guests next to us and my brother-in-law. I will never ever stay at a Super 8 again.
Comment from Hotel Management
May 3, 2017 by Cedric T., Hotel Management
Katrina, Thank you for taking the time to write such a detailed review. I am very sorry to hear that your stay did not meet expectations. Our guests are very important to us. It is our mission to ensure each guest feels welcome and leave our property with a positive impression. We will definitely use this experience and a learning tool. Please accept my sincerest apologies. Thanks, Cedric Tyson Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient good location.

Posted Mar 13, 2017
Pleasant stay . Nice friendly staff ,location to interstate and restaurants extremely convenient
Comment from Hotel Management
Mar 15, 2017 by Cedric T, Hotel Management
Thank you for your comments regarding your stay. We are excited to hear our property was conveniently located for your stay. I will inform our staff about your compliment on their service. Thanks, Cedric Tyson Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Mar 11, 2017
Good hotel for the price. I was very satisfied. Comfortable and clean.
Comment from Hotel Management
Mar 12, 2017 by Cedric , Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
3 out of 5
by A verified traveler

Good value

Posted Feb 22, 2017 on Hotels
good for a highway hotel
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for your comments regarding your stay. We appreciate you taking the time to submit a rating and review. We strive to ensure all of our guests have a excellent experience at our property. We look forward to you staying with us again. Sincerely, Cedric Tyson Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Pros: quiet
Cons: limited ice makers (not centrally located)
Location: close to Interstate 75
Difficult to find the entrance to motel Days Inn/Super 8 ??
Comment from Hotel Management
Feb 17, 2017 by Cedric AGM, Hotel Management
Thank you for your comments regarding your stay. We appreciate your compliment on the quietness of our property. Our ice maker is located in the center of our building. I apologize for any inconvenience you experienced during your stay. We hope to see you again soon. Thanks, Cedric Tyson Assistant General Manager
3 out of 5
by A verified traveler

Noisy

Posted Feb 9, 2017 on Hotels
Stayed overnight driving through town. The room was nice looking and clean. Bed was a little hard and the air conditioner was sort of loud, as was the interstate.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for your comments regarding your stay. It is our mission to provide nice and clean rooms to all or our guests. We have addressed the issues you mentioned and they have been corrected. We hope to have the opportunity to serve you again soon. Thanks, Cedric Tyson Assistant General Manager
2 out of 5
by A verified traveler

Posted Jan 30, 2017 on Hotels
heater in rooms doesn't work well
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for your comments regarding your stay. We apologize that the room did not exceed your expectations. We have addressed this issue and it has been corrected. We value your comment and hope to have the opportunity to serve you again in the future. Thank you, Cedric Tyson Assistant General Manager
4 out of 5
by Jade

Posted Jan 26, 2017 on Hotels
Would recommend this location again if anyone is in the area
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
We are delighted that you enjoyed staying at our property. It is our mission to provide clean and comfortable rooms to each of our guest. We are delighted that we were able to exceed your expectations. We hope to have the opportunity to serve you again in the future. Sincerely, Cedric Tyson Assistant General Manager
5 out of 5
by Joseph

Nice decor and clean

Posted Jan 16, 2017 on Hotels
The bed was comfortable and the decor in the room was modern. I thought from pulling up that the hotel would be sub-par but I was pleasantly surprised!
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for your comments regarding your stay at Super 8 Valdosta Mall in Valdosta, Georgia. We are grateful you found our beds comfortable and appreciated the updates we have made. We look forward to serving you again in the near future. Sincerely, Cedric Tyson Assistant General Manager