Ratings based on 246 Verified Reviews

3.4 out of 5
69% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tupelo MS

Good breakfast and clean room.

Posted May 27, 2017
Clean room and good breakfast. No refrigerator in room. A good hotel for the price.
Comment from Hotel Management
May 29, 2017 by Cedric T., Hotel Management
Aki, Thank you for your comments regarding your stay. We appreciate you positive feedback on the cleanliness of our rooms and our complimentary breakfast. We hope to have the opportunity to serve you again in the future. Thanks, Cedric Tyson Assistant General Manager
2 out of 5
by A verified traveler from Canada

Inexpensive.. but still not worth it

Posted May 25, 2017
Musty, outdated ... doable for one night on the road, but I'll make a note to pass on this one in the future
Comment from Hotel Management
May 29, 2017 by Cedric T., Hotel Management
Jude, Thank you for your comments regarding your stay. I am very disappointed to hear that you found our service to be below your standards. We hope to have the opportunity to serve you again in the future. Sincerely, Cedric Tyson Assistant General Manager
2 out of 5
by A verified traveler from california

noisy and hot room

Posted May 11, 2017
Pros: it was cheaper than most
Cons: accommodate the guests! it was hot and very uncomfortable in the room! there were a handful of guests and would not allow a later check out time.
Location: it was not close to anything, we had to drive to eat out, it's not near the mall, like it claims.
it was 90 degrees out and the room air didn't work, claimed they didn't have another room for us. this motel was mostly empty. it's right next to the freeway and very noisy. we asked for a late check out and they would only give us an hour. it says near the mall, it's not!
Comment from Hotel Management
May 20, 2017 by Cedric T, Hotel Management
Sara, I am very sorry to hear that you experienced issues during your visit to our property. Our property is competitively priced with great amenities. It is our mission to accommodate all of our valued guests. I will meet with our team to understand how we fell short and how we can improve. We value your feedback and this will be addressed. Sincerely, Cedric Tyson Assistant General Manager
1 out of 5
by A verified traveler from Columbus, GA

Will never stay at Super 8 again.

Posted May 1, 2017
Pros: Nothing at all.
Cons: Everything, especially the breakfast.
The motel was subpar. The room smelled like smoke, even though it was a non-smoking room. The breakfast was not good at all. There was no meat, only waffles and cereal. We were rushed by Valerie both days. We were in line about 9:15 to make waffles. The mother in front of us had to make 7 waffles, so Valerie was adamant about how many waffles were needed because the line was about to shut down. She was very rude and pushy. She even stopped the juice. So my son had a waffle but had nothing to drink with it. We spent an entire day at Wild Adventures on Saturday and when we returned to our room, our room key did not work. So we had to walk to the front desk, which was very far from our room, to get a new key. This also happened to the guests next to us and my brother-in-law. I will never ever stay at a Super 8 again.
Comment from Hotel Management
May 3, 2017 by Cedric T., Hotel Management
Katrina, Thank you for taking the time to write such a detailed review. I am very sorry to hear that your stay did not meet expectations. Our guests are very important to us. It is our mission to ensure each guest feels welcome and leave our property with a positive impression. We will definitely use this experience and a learning tool. Please accept my sincerest apologies. Thanks, Cedric Tyson Assistant General Manager
1 out of 5
by Venessa

Posted Apr 8, 2017 on Hotels
We checked in at 3:30 in the morning but did on hotels.com they gave us a smoking room she told me we couldn't switch the room because she was too busy at 4 o'clock in the morning doing an audit The air-conditioning blue smoke all night on us Cleaning people knocked on the door at 8:45 in the morning after us going to bed at 4:30 choking all night
Comment from Hotel Management
Apr 21, 2017 by Valerie, Hotel Management
Venessa, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear your stay did not meet expectations. Please note that this information has been passed on to our concerned staff. Thank you for your comments regarding your stay. Sincerely, Cedric Tyson Assistant General Manager
4 out of 5
by Ray

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017 by Valerie, Hotel Management
Ray, Thank you for your rating regarding your stay. We hope to have the opportunity to serve you again. Thanks, Cedric Tyson Assistant General Manager
3 out of 5
by Ewa

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017 by Valerie, Hotel Management
Ewa, Thank you for taking the time to submit a rating regarding your stay. We appreciate your business and look forward to serving you again. Thanks, Cedric Tyson Assistant General Manager
2 out of 5
by CARRIE COLWELL

Posted Apr 2, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017 by Valerie, Hotel Management
Carrie Colwell, We appreciate you taking the time to provide us with a rating. We hope to have the opportunity to serve you again in the future. Thanks, Cedric Tyson Assistant General Manager
2 out of 5
by adam

Get what you pay for

Posted Mar 31, 2017 on Hotels
Booked hotel at great rate but you get what you pay for. While waiting in line to check in, the couple in front of us were complaint their room was dirty and requested a new one. Quick check-in, nice staff, but unusual lay out to the hotel. A.c. in room was broken. They quickly put us in another room. Well stay better again. Solid 2.5 star hotel
Comment from Hotel Management
Apr 21, 2017 by Valerie, Hotel Management
Adam, Thank you for your comments regarding your stay. I am delighted to hear our front desk staff was efficient during check-in. I will definitely inform them of your compliment. We apologize for the issue you experienced during your visit. The proper department was informed and the issue has been corrected. Thank you for your feedback. Thanks, Cedric Tyson Assistant General Manager
2 out of 5
by donna

Posted Mar 31, 2017 on Hotels
A/C not working. Called front desk and the person said - just turn it to ON
Comment from Hotel Management
Apr 21, 2017 by Valerie, Hotel Management
Donna, Thank you for your comments regarding you stay. I am very sorry to hear that you experienced an issue during your visit. We have forwarded this to the proper department and the issue has been corrected. We appreciate your feedback. Thanks, Cedric Tyson Assistant General Manager