Aerial view

Reviews of Quality Inn & Suites Thompson

2.5 out of 5
Quality Inn & Suites Thompson
45 Moak Crescent, Thompson, MB

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 131 reviews" "
Rating 8 - Good. 46 out of 131 reviews" "
Rating 6 - Okay. 9 out of 131 reviews" "
Rating 4 - Poor. 6 out of 131 reviews" "
Rating 2 - Terrible. 4 out of 131 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alphonse

Liked: Cleanliness, staff & service, property conditions & facilities
I check in early without any extra charges and it was wonderful since I was tried just wanted to rest.
Stayed 1 night in Mar 2024
Response from general manager on Mar 19, 2024
I'm glad you enjoyed your stay. We look forward to hosting you again!

8/10 Good

Alphonse

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Thank-you for the great review!

4/10 Poor

Jamie

Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Thank you for taking the time to review. I am sorry we failed to meet your expectations. Please call the hotel and we can address the issue.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 16, 2024
Dear Guest, Thank you for taking time to review our property. We look forward to serving you again!

8/10 Good

Ole, Windsor

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2023

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Feb 2, 2024
Thank you for the review! We hope to see you again whenever your travel brings you this way.

4/10 Poor

Bryan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The property didnt feel clean, had strong smelling perfume sprays in elevator and halls to mask the uncleanlines. My boys and I woke up with rashes, seems suspicious of detegents or bedbugs(not sure). Also signs of construction on main floor and 2nd floor.(areas tarped off) Staff were friendly, and breaksfast was ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Bernice

Stayed 2 nights in Sep 2023
Response from General Manager on Feb 2, 2024
Thank you for the review!

8/10 Good

Tracy

Stayed 1 night in Sep 2023

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Sep 2023

8/10 Good

Dave

Stayed 1 night in Aug 2023

10/10 Excellent

Robben

Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Stayed 2 nights in Aug 2023

8/10 Good

Alphonse

Stayed 1 night in Aug 2023

10/10 Excellent

Reena

Traveled with partner
Liked: Amenities
Fantastic. The breakfast was especially wonderful and appreciated. Rooms were great too!
Stayed 2 nights in Aug 2023

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities
Great for late check in super friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and service.
Stayed 2 nights in Jun 2023

2/10 Terrible

Robert

Stayed 1 night in Jun 2023

2/10 Terrible

Paramjit Singh

Stayed 1 night in Jun 2023

6/10 Okay

Keesha

Traveled with group, Business traveler
It was okay
Stayed 1 night in May 2023

2/10 Terrible

Sheldon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from General Manager on May 24, 2023
Dear Guest,Thank You for taking time and providing your rating. It would be great if you are able to provide us more information in order for us to score 5 in future.Looking forward to serve you again.Best Regards

10/10 Excellent

Reza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable. The break is prefect and most importantly, it has polite and friendly crew. It make me a home.
Stayed 4 nights in May 2023
Response from General Manager on May 24, 2023
Dear Guest,Thank you for providing such a great feedback.Its great to learn that you enjoyed our friendly staff service, buffet breakfast and comfortable room. We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

8/10 Good

Alphonse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great just didn’t like to around walked around to get the mall and should consider unlocking the gate for guest.
Stayed 1 night in May 2023

2/10 Terrible

Ami

Stayed 2 nights in Apr 2023
Response from General Manager on May 24, 2023
Dear Guest,Thank You for taking time and providing your rating. It would be great if you are able to provide us more information in order for us to score 5 in future.Looking forward to serve you again.Best Regards

4/10 Poor

Ami

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2023
Response from General Manager on May 24, 2023
Dear Guest,Thank You for taking time and providing your rating. It would be great if you are able to provide us more information in order for us to score 5 in future.Looking forward to serve you again.Best Regards

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with breakfast desk staff kind and helpful
Stayed 3 nights in Mar 2023

8/10 Good

Jonah

Liked: Cleanliness, staff & service
I like the walkable surroundings. I think more facilities in the hotel would be so good but it isn’t a far walk away from the places you want to go.
Stayed 2 nights in Mar 2023

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Austin

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from General Manager on Mar 18, 2023
Dear Guest,Thank you for providing your feedback.Its great to receive positive ratings.We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

4/10 Poor

James

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Front desk staff are very rude and ignorant
Stayed 1 night in Feb 2023
Response from General Mananger on Feb 28, 2023
Dear Guest,Thank You for providing your feedback. We have noted your comments and will work on fixing it. I apologize for any inconvenience that may have caused.Looking forward to serve you again, whenever your travel brings you back to Thompson.

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from General Manager on Feb 24, 2023
Dear Guest,Thank You for your positive feedback.Its great to know that you enjoyed your stay with us.We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service, property conditions & facilities
Alright but not ideal.
Checkin was fast but wasn’t told the other entrances didn’t work. Had to park behind the building and walk around to the main entrance at -40C. Room smelled moldy. Had to have card rebooted as soon as we tried getting in room as it wasn’t activated 5 minutes after checkin.
Stayed 1 night in Feb 2023
Response from General Manager on Feb 22, 2023
Dear Guest,Thank You for providing your valuable feedback.We are glad to know that you liked the fast check in. We do have card readers on exit doors, However, sometimes due to extreme cold they do not operate well. We have also noted your comments about room and we will make sure it does not repeat for our future guest. I cannot change the moment of truth, However, I would sincerely apologize for the last stay experience. We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

6/10 Okay

theresa

Traveled with group
Liked: Staff & service
Stayed 1 night in Jan 2023
Response from General Manager on Feb 22, 2023
Dear Guest,Thank You for providing your ratings.We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

8/10 Good

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation
Stayed 3 nights in Jan 2023
Response from General Manager on Feb 22, 2023
Dear Guest,Thank you for taking time in providing your ratings.We look forward to serve you again, when your travel brings you back to Thompson. Best Regards

6/10 Okay

Lillian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean, quiet area, staff were friendly. Only complaint would be that I had no remote in my room and to go to front desk to for one and given one that didn’t work.
Stayed 2 nights in Jan 2023
Response from General Manager on Jan 30, 2023
Dear Guest,Thank You for providing your feedback.We are glad to know that you like our hotel cleanliness, staff service and quite location.We have noted your concern about the tv remotes, I cannot change the moment of truth, However, I sincerely apologize for the inconvenience caused. We look forward to serve you again, whenever, your travel brings you back to Thompson.

8/10 Good

Austin

Stayed 1 night in Jan 2023
Response from General Manager on Mar 10, 2023
Dear Guest,Thank You for your time in providing great ratings.We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

10/10 Excellent

Alphonse

Response from General Manager on Mar 10, 2023
Dear Guest,Thank You for your time in providing great ratings.We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

10/10 Excellent

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from General Manager on Mar 10, 2023
Dear Guest,Thank You for your time in providing great ratings.We look forward to serve you again, whenever your travel brings you back to Thompson.Best Regards

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice room , quiet hotel
Stayed 1 night in Jan 2023
Response from General Manager on Jan 17, 2023
Dear Guest,Thank You for taking time in providing your feedback. It is our pleasure to know that you liked our quiet location, great room and fast check in. We look forward to serve you again.Best Regards

10/10 Excellent

Michlynn Elizabeth

Stayed 1 night in Jan 2023

10/10 Excellent

Jason

Stayed 1 night in Jan 2023
Response from General Manager on Jan 17, 2023
Dear Guest,Thank You for providing the great ratings.It is great to learn that you enjoyed our services. Looking forward to serve you again.Best Regards

8/10 Good

Alphonse

Stayed 1 night in Nov 2022

6/10 Okay

Meaghan

Stayed 1 night in Oct 2022

10/10 Excellent

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DVD and movies was a excellent choice for guest
Stayed 2 nights in Oct 2022
Response from Frontdesk. on Oct 15, 2022
We are glad to hear that you enjoyed that.

10/10 Excellent

Bill

Stayed 1 night in Sep 2022
Response from Quality Inn & Suites on Sep 24, 2022
Thank you for staying with us. we hope to see you again.

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with kitchenettes and the free breakfast had great options!
Stayed 1 night in Aug 2022
Response from Frontdesk on Oct 15, 2022
We are glad to hear that you enjoyed the hot breakfast and what we had to offer, also that you enjoyed your stay with us. looking forward to seeing you again! :) please let us know if there is anything else we can do.

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice that the rooms include kitchenettes and great breakfast options.
Stayed 1 night in Aug 2022
Response from Frontdesk on Oct 15, 2022
Glad that you liked the beds and the room.let us know what else we can do and approve. hope to see you soon! :)

8/10 Good

Dez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from General Manager on Aug 25, 2022
Dear Guest,Thank You for taking time in providing your feedback.Its great to know that you enjoyed your stay with us.We look forward to serve you again.Best Regards