Lobby

Reviews of Quality Inn

2.5 out of 5
Quality Inn
130 North Seymour Drive, Thomson, GA

Reviews

7.0

Good

Rating 10 - Excellent. 67 out of 222 reviews" "
Rating 8 - Good. 49 out of 222 reviews" "
Rating 6 - Okay. 45 out of 222 reviews" "
Rating 4 - Poor. 35 out of 222 reviews" "
Rating 2 - Terrible. 26 out of 222 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Steven, We're sorry to hear that you didn't fully enjoy your stay. Please don't hesitate to contact us directly to discuss any specific concerns you may have so we can address them accordingly. We value your feedback and hope to have the opportunity to improve your experience in the future.

4/10 Poor

Robert, Leonardtown

Traveled with family
Disliked: Amenities, property conditions & facilities
Was fortunate to find a room while traveling in Augusta as everything in the area was booked due to the Masters Tournament. The desk staff was friendly, but I paid a high price for a substandard motel room. Had clean sheets and towels, but the room was in sad shape with cigarette burns on the bed covers. Quality is not a term that applies.
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Robert, Thank you for choosing our hotel during your time in Augusta. We appreciate your feedback regarding the cleanliness of the room and friendliness of our staff. Our team strives to provide a comfortable stay for all guests. We regret to learn of your experience and assure you we will address this matter with our team. Your comments will help us improve our services moving forward.

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Robert, We're sorry to hear your stay didn't meet your expectations. Please feel free to contact us directly with more details so we can address any concerns you may have. We value your input and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Ronald

Traveled with group
Liked: Staff & service
The hotel is older and the area around the rooms is dirty. We had to lug heavy suitcases up outside stairs because they have no elevator. Dining options are very limited.
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Ronald, We appreciate your feedback on your recent stay with us. We regret to hear about your experience with the cleanliness of the surrounding area and the inconvenience of the lack of an elevator. Your comments regarding dining options have been duly noted for future improvements. Thank you for sharing your insights to help us enhance our guest experience.

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Provided a place to sleep which is what we were looking for
Stayed 2 nights in Apr 2024
Response from Manager on Apr 14, 2024
Hello Brad,We are pleased to hear that we could provide you with the accommodation you needed. If you have any further feedback or questions, please feel free to contact us.

4/10 Poor

Natalie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our first impression was great’ based on the receptive management and employees, the rating would be 5 star. The bed was comfortable, clean and odor free. There were no bugs present in the room—which is often difficult in Georgia. However, other aspects of the property are concerning. The area immediately across the parking lot from our room was the drive thru for not just one, but 2 fast food restaurants. We could easily hear the workers taking orders. One day there was a person sleeping and awake in their car—for hours-/at the back end of the hotel. Somewhat disconcerting. Within the room the molding around the floors was filthy—needing to be cleaned and painted. Similarly the sink was in rusty ill repair, and the tub needed a thorough scrubbing as it had stains from use. There was a clump of hair on the wall of the shower—that was not ours, as well as other hair in places that should have been cleaned. The use of a string mop from room to room gave us pause, moving one rooms dirt to the next—but, there is the plus of no carpet in the room. Overall, nice people running a hotel that needs a cleaning overhaul.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Natalie, We appreciate your positive feedback about our staff and comfortable beds. Your comments about the cleanliness of certain areas have been noted for improvement. Your observations are essential to help us maintain our high standards. We hope to welcome you back in the future for an even more enjoyable stay.

8/10 Good

Candice

Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello Candice,We are delighted to hear that you had a positive experience during your recent stay with us. We truly appreciate your high rating and are grateful for your support. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can address any areas for improvement. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Lesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Lesia,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a pleasant experience. We value your feedback and invite you to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back in the near future.

2/10 Terrible

CLAUDE

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello CLAUDE, We're disappointed to learn that your stay with us fell short of your expectations. We value guest satisfaction and would love the opportunity to address any concerns you may have had during your stay. Please reach out to our hotel directly so that we can further understand and rectify the issues you experienced. We appreciate your feedback and hope to welcome you back for a better experience in the future.

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 23, 2023
Hello Katherine,We appreciate you choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another amazing stay.

10/10 Excellent

Theresa

Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Theresa,We are stoked to know that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soo

8/10 Good

Gabriel Imir

Fair enough for one night stand
Response from Manager on Dec 13, 2023
Hello Gabriel Imir,Thank you for sharing your feedback with us. We appreciate your stay and value your opinion. We hope you had a comfortable stay and would love to welcome you back for another memorable experience.

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Its a truck stop motel... it was ok.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Dear Guest,Thank you for choosing our motel for your stay. We appreciate your feedback and are glad to know that your experience was satisfactory overall. Please feel free to contact our management directly if there is anything else we can assist you with.

6/10 Okay

Sandy

Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Sandy,We're sorry to hear that your experience at our hotel was not perfect. We appreciate your rating and encourage you to reach out to us directly with any specific feedback you may have. We value your input and would love the opportunity to address any concerns.

8/10 Good

April

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello April,Thank you for choosing our hotel for your stay. We value your patronage and are delighted to hear that you had a positive experience. Should you have any additional feedback or comments, we encourage you to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Debra

Stayed 2 nights in Nov 2023
Response from Manager on Nov 11, 2023
Hello Debra,We appreciate you taking the time to share your feedback. We strive to provide exceptional service to all our guests and regret any inconveniences you may have experienced during your stay. Thank you again for your input.

10/10 Excellent

jon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Nov 9, 2023
Hello jon,Thank you for taking the time to share your amazing experience at our hotel! We are thrilled to hear that you were more than satisfied with your stay. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.

4/10 Poor

Virginia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tub didn’t work, and shower temp difficult to manage. Light fixture broken. TV nearly impossible to figure out.
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Virginia ,It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Stephen

Stayed 2 nights in Jul 2023
Response from Manager on Aug 7, 2023
Hello Stephen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay again
I would not recommend this location at all. Make sure you get your license back from the attendant. The rooms floor leaked, water was coming up from it. The whole place smelled like mold. We choose to leave early. Tried to tell the manager about the problems however, he could care less about anything I was saying. We will never stay there again.
Stayed 4 nights in Jul 2023
Response from Manager on Aug 3, 2023
Hello Guest, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Jonathan B

Liked: Cleanliness, staff & service, property conditions & facilities
No pool
Stayed 2 nights in Jun 2023
Response from Manager on Jul 5, 2023
Hi Jonathan B,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 Okay

Susanna, Slidell

Liked: Staff & service
Disliked: Property conditions & facilities
First room a/c didn't work. Nice lady at desk moved us. Breakfast was closed too early and not a hot one. Waffle House across street was closed. At night, building next to us was being pressure washed. Security was good. It's definitely a one or two star (a stretch) place.
Stayed 1 night in Apr 2023
Response from Manager on May 12, 2023
Hello Susanna,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and your comments about our room. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 Okay

Austin

Traveled with family
Disliked: Staff & service, property conditions & facilities
Front desk attendant kinda rude Room bathroom toilet broke Ceiling needs to be scraped Floors are dirty
Stayed 2 nights in Apr 2023
Response from Manager on Apr 25, 2023
Hello Austin,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

6/10 Okay

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities
Remodeling but still needs upgrades
Place is remodeling so I had room they haven’t fully gotten too yet so it wasn’t the best the beds were newer so they were good comfortable but floor terrible some flooring I’ve never seen and was dirty not mopped in long time shower was small I’m 6-1 had to tuck to wash my hair and popcorn ceiling was falling down and enough hair in shower drain to make a wig uuug disgusting also toilet seat broke missing bolt to secure it to toilet told them they didn’t fix it but like I said there remodeling so hopefully they take care of the issues
Stayed 2 nights in Apr 2023
Response from Manager on Apr 26, 2023
Hello Brian, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Manager on Mar 29, 2023
Hello Jeremy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Terrible

Jeremiah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff didn't want to fix my TV at first then I told them if they didn't fix it I would leave take a shower and walk on the floor and your feet would be black stains on the sheets convenient because of the gas station and restaurants
Stayed 3 nights in Mar 2023
Response from Manager on Mar 21, 2023
Hello Jeremiah, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

4/10 Poor

Shannon

Stayed 1 night in Mar 2023
Response from Manager on Mar 13, 2023
Hello Shannon,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

W Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Near lots of fast food. Convenient to Augusta.
Stayed 1 night in Jan 2023
Response from Manager on Jan 15, 2023
Hello W Philip,Thank you for sharing your experience. We truly appreciate the insight regarding our price. We hope to see you again in the future.

4/10 Poor

Zach

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in bad condition with holes in the wall and outlets that were so old a plug wouldn’t stay in them. It smelled of harsh chemicals and stale cigarettes. I traveled with a coworker who had a separate room and it was no different other than the toilet did not function properly.
Response from Manager on Jan 14, 2023
Hello Zach,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

Jimmy

Response from Manager on Mar 7, 2023
Hello Jimmy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

JAMES

Liked: Cleanliness
Disliked: Staff & service
there is no good sign road side nor on office -no office or lobby; instead you check in in a dingy supply room cluttered and dirty. Entire building undergoing reconstruction . No breakfast except some sugar buns in a plastic bag. Coffee maker in room has undersized coffee bags that make a "tea" like cafe in a small pot. few amenities. would never go there again
Stayed 1 night in Oct 2022
Response from Manager on Nov 3, 2022
Hello JAMES,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service
Nice bed
Stayed 1 night in Oct 2022
Response from Manager on Oct 24, 2022
Hello Rita,We appreciate that you've taken the time to share with us regarding our bed. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Antwain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I like the area
Stayed 1 night in Sep 2022
Response from Manager on Oct 4, 2022
Hello Antwain,On behalf of our entire staff, we thank you for your business and for your comments regarding our area. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Manager on Sep 29, 2022
Hello David,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t find it, don’t look!
Couldn’t find the place! The sign up in the sky says Quality Inn but the paper sign on the door says different! The office is in one of the guest rooms! The first Room the fridge, microwave and tv didn’t work until we found the power strip behind them wasn’t plugged in. After plugging it in the TV had sound but no picture. The smoke detector was broken off the wall so we were moved to another room where that smoke detector wasn’t working but at least everything else works. The floor tiles were coming off the floor and there was a big leak in the room. The sink didn’t drain either.
Stayed 1 night in Aug 2022
Response from Manager on Oct 10, 2022
Hello William, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 Terrible

mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pets
Horrible experience with the front desk of this hotel. Booked in advance, on arrival the sign on the window said no pets, $250 fine. No warning of this while booking. Front desk tools me that it is not his problem and refused to refund me when I told him I had pets. Hotel.com would not assist, saying this is at the discretion of the hotel.
Stayed 1 night in Jul 2022
Response from Manager on Jul 17, 2022
Hello mark, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

2/10 Terrible

Lisa

Traveled with pets, Traveled with family
Did not stay at hotel. Had a real hard time finding it, because they changed the name to Quality Inn & then when we went to check in, not only was the name changed but so did the pet policy...they did not allow pets. So after driving 14 hours, we had to drive around some more to find another hotel.
Stayed 1 night in May 2022
Response from ricky on May 9, 2022
sorry for your inconvenience , but before you booking any hotel you should read the hotel policy and make sure that hotel allowing pet or not.

2/10 Terrible

Erik

Traveled with group
Disliked: Amenities, property conditions & facilities
Customer service tried to help with extra bedding. Rooms were booked with 1 King, 1 pull out sofa bed - told at arrival that rooms were updated and sofa bed no longer included - no arrangements for other rooms available and had to sleep on the floor. Don't even try with breakfast - just serve coffee.
Stayed 1 night in Apr 2022
Response from ricky on Apr 12, 2022
Dear sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.First of all i would like to apologize for failing to exceed your expectations.Your satisfaction is important to us.Because of busy Master week all rooms were booked.So sorry for your inconvenience.

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate stopoff for sleeping.
Stayed 2 nights in Apr 2022
Response from ricky on Apr 12, 2022
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.We hope to see you again

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from ricky on Apr 12, 2022
Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again .

2/10 Terrible

Daniel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t get the room I reserved. No solution. Bought our own mattress. Floors sticky and not clean. Remote for the tv had a certain stickiness to it as well. Didn’t replace towels after the first night. Why come in for the towels and do nothing else to the room? Seems like they are just holding on and it’s being converted to a Quality Inn…anything but.
Stayed 2 nights in Apr 2022
Response from ricky on Apr 12, 2022
Thank you for taking the time to complete our online survey regarding your stay at our hotel.I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us.I share this information with housekeeping team.So we can make improvements to ensure we offer an exceptional experience for our guests.

4/10 Poor

Marisa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Expanded cable options were great. The room was missing light fixture covers and the towel bar was broken. Definitely could use some attention. The bed was horribly hard and very uncomfortable.
Stayed 2 nights in Apr 2022
Response from ricky on Apr 6, 2022
Dear Marisa, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel.On behalf of our entire team,I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvements .We are in under renovation we did some in short period o time. i hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on way to The Masters
Stayed 1 night in Apr 2022
Response from ricky on Apr 6, 2022
Dear Sir, Thank you for taking time to complete our online survey regardin your recent stay at our hotel .Your feedback is very important to us and we can assure you that we will usethis information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again soon.

10/10 Excellent

Sharon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
property waiting for renovation. all good considering
Stayed 1 night in Mar 2022
Response from ricky on Apr 6, 2022
Dear Sharon, Thank you for taking time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.This property is under renovation. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price remodeled clean
Very nice place remodeled clean comfortable bed the owner was very nice and they have huge parking lot for tractor trailers I carry a livestock trailer I didn't have any problem. Nice place really I was surprised. Room with any different than hotels I pay a lot more for very comfortable and clean.
Stayed 1 night in Mar 2022
Response from ricky on Apr 6, 2022
Dear Pamela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.we hope to see you again soon.

4/10 Poor

Tommy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Light bulbs missing from lamps, changed rooms because the heat/air did not work. Mattresses stacked up behind the place. Could have been better.
Stayed 1 night in Jan 2022
Response from Manager on May 14, 2022
Hello Tommy, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 Terrible

Ron

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay there. When searching and booking through Expedia, I searched for pet friendly hotels. This hotel was listed in my search. I chose this hotel based on the price. After traveling all day and arriving at the motel, the first thing that I noticed was that the motel was being remodeled and furniture and materials were stacked in and out of boxes in front of every room . There was another guest checking in and I waited outside due to social distancing and the office being stacked with boxes. I noticed a sign on the office window that said " pet friendly. 10 dollar fee". I counted out $10 cash to pay for my pet as the room charge had already been paid through Expedia. When I went inside to check in, I gave him my name and handed him my &10 for the pet fee. He looked at me and said " we do not allow pets" I stated that Expedia said you do and you have a sign here right in front of me that says you do. He said, we changed our policy and took the sign down. No need to explain the following events as I was extremely tired and had already paid " non refundable" Expedia also has not as of yet refunded my money.
Stayed 1 night in Jan 2022
Response from Manager on May 14, 2022
Hello Ron, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Manager on May 13, 2022
Hello Christopher, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Run down hotel. Dirty. Disappointing.
Stayed 1 night in Dec 2021
Response from Manager on May 13, 2022
Dear Guest, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

6/10 Okay

Bobby

Traveled with family
Liked: Staff & service
For an overnight stay it was OK, but for several days it's not comfortable enough and the area in the back was poorly lit.
Stayed 1 night in Nov 2021
Response from Manager on May 14, 2022
Hello Bobby, We appreciate the time you have taken to bring to our attention your feedback with regards to our area. We appreciate you taking the time to share your experience.