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Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child)

Superior Room (Privilège)

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Junior Suite

Max Occupancy: 4 guests (up to 3 children)

 
 


Get an overview of this hotel4-star family-friendly hotel near Evian Thermal Spa

Location

This family-friendly Neuvecelle hotel is located on a lake, within 1 mi (2 km) of Source Cachat, Evian Thermal Spa, and Evian Casino. Evian Masters Golf Club and Palais Lumieres are also within 2 mi (3 km).

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Additionally, an outdoor pool, a health club, and a fitness center are onsite.

Room Amenities

All 80 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hôtel Ermitage features outdoor tennis courts and an indoor tennis court. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 12912 square feet (1200 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, an indoor pool, and a seasonal outdoor pool. A cruise ship terminal shuttle, an area shuttle, and a casino shuttle are complimentary for guests. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Arcade/game room 
  • Free area shuttle 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Beach towels 
  • Beach umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Free casino shuttle 
  • Children's club (surcharge) 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 12912 
  • Conference space size (meters) - 1200 
  • Free cruise terminal shuttle 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Health club 
  • Indoor pool 
  • Indoor tennis court 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 10 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Number of meeting rooms - 10 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Outdoor tennis courts 3 
  • Pool sun loungers 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities (surcharge) 
  • Tennis on site 
  • Total number of rooms - 80 
  • Tours/ticket assistance 
  • Free train station pickup 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 1990 

Family Friendly Amenities

  • Arcade/game room  
  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Indoor tennis court  
  • Laundry facilities  
  • Outdoor pool  
  • Outdoor tennis courts  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Climate control 
  • Free bottled water 
  • Free weekday newspaper 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • Designer toiletries 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • Minibar 
  • Pay movies 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

La Table - This fine-dining restaurant serves breakfast and dinner.

La Bibliotheque - This restaurant specializes in regional cuisine and serves lunch only.

Le Birdie - Onsite bar.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Snowmobiling nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Segway rental/tour on site 
  • Ski lessons available nearby 
  • Aerobics on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Sledding nearby 

Spa Services

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa 
  • Massages 
  • Mud bath in spa 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 1.30 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Pet fee: EUR 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the cruise terminal and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.

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