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Reviews of Hôtel Les Cygnes

3 out of 5
Hôtel Les Cygnes
8 Avenue Grande Rive, Evian-les-Bains, Haute-Savoie

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 198 reviews" "
Rating 8 - Good. 81 out of 198 reviews" "
Rating 6 - Okay. 25 out of 198 reviews" "
Rating 4 - Poor. 10 out of 198 reviews" "
Rating 2 - Terrible. 6 out of 198 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. Staff were super friendly. Food was amazing although dinner was really expensive but worth it. Would thoroughly recommend
Stayed 1 night in Apr 2023
Response from Manager on Apr 26, 2023
Dear Jan,Thanks for taking the time to provide feedback about your time at our hotel.We are delighted to hear that you enjoyed your stay and appreciate your positive feedback on your dining experience. We understand that meals are an important part of our guests' holidays.Rest assured that we have taken note of your comment and will be taking this into consideration.It would be a pleasure to welcome you back on another occasion. Kind regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful overnight stay
My one night stay TOTALLY exceeded all my expectations. I loved this hotel and their kindly charming service. I will definitely be back
Stayed 1 night in Nov 2022

10/10 Excellent

michael

Stayed 1 night in Sep 2022
Response from Sébastien BUET, General Manager on Sep 17, 2022
Dear Michael,Thanks for taking the time to send us a great rating.We are glad we met your requirements.Thank you again.We look forward to the pleasure of seeing you again in the future. Kind regards,Sébastien BUET, General Manager

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
The rooms had too much clutter in them - totally over the top! There was no room left for our own belongings. Reception was nice but the maitre in the restaurant was bossy. The hotel dog, Noisette, was charming!
Stayed 2 nights in Sep 2020
Response from Sébastien BUET, General Manager on Oct 1, 2020
Dear Guest, Thank you for sharing your experience. We are glad our reception team made you feel welcome along with Noisette! We are sorry that the unique design of your room didn't meet your requirements; our team would d have been very happy to show you another room that may have suited you better or to have made room for your personal items if requested. We will also be discussing your comments with our restaurant team. We hope to be able to welcome you again in the future. Best regards, Sébastien BUET, General Manager

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour plaisant
Bon accueil, personnel agréable, petit déjeuner excellent avec salle au bord du lac magnifique. Chambre petite et un peu trop encombrée, en cette période Co-vid, il vaudrait mieux enlever tous les petits coussins à fourrure et tissu et ne laisser que le nécessaire, ce serait tout aussi joli car parfois trop chargé comme déco. Pareil, tables dans la salle à manger très proches les unes des autres, on a du mal à circuler. Sinon, ambiance très sympathique, piscine dehors et petit jardin très agréables. Nous reviendrons !
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This is a really special place. It’s probably the only 3star hotel with its own pier so if you like swimming in the lake or take a boat it’s perfect. It’s very peaceful and charming and quirky at the same time because it retains the original old design yet spruced up enough to feel comfortable like a hotel. Very very special cosy design. Do try the restaurant in the hotel itself, make rsvp because it gets really full. The food is THAT good. Reasonably priced with generous portion. As the restaurant is just next to the pier you have an amazing sunset view. It cannot be more perfect than this. The service is good and staff super nice and helpful. We loved it and will come back again! Thank you Le Cynes!
Stayed 1 night in Sep 2020
Response from Sébastien BUET, General Manager on Sep 17, 2020
Dear Guest, We are glad to receive such a positive review! Please accept our sincere thanks for this kind review. Your satisfaction is our greatest reward, and this will encourage our team members to continue with their efforts to create a perfect experience for every guest. It is us that thank you for choosing our hotel! We very much look forward to welcoming you back on a future stay. Best wishes, Sébastien BUET, General Manager

10/10 Excellent

Andrew, Lonyb

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great setting and fabulous food We enjoyed having both the pool and the lake for swimming Dinner in the restaurant was excellent and both the food and service faultless
Stayed 1 night in Jul 2020
Response from Sébastien BUET, General Manager on Jul 27, 2020
Dear Andrew, Thank you for this kind feedback. We are proud of the exceptional service our team members deliver so it's really rewarding to receive your positive feedback and equally we are thrilled that your dining experience met with your expectations. We look forward to welcoming you back. Best wishes, Sébastien BUET, General Manager

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days in Evian
Hôtel Les Cygnes is located smack on the lake , the staff are friendly and most helpful and cooperative. The hotel has a special theme namely belle epoque. everywhere you see all sorts of nicknacks. We had a lovely balcony. The bed was comfortable , the room small and with all the cushions which are used to decorate the room you can hardly move around. Great fun for 3 days
Stayed 3 nights in Sep 2019
Response from Sébastien BUET, General Manager on Sep 28, 2019
Dear Peter, Thank you for sharing your valuable review regarding your stay at Hôtel Restaurant Les Cygnes. It is rewarding to hear that you had a lovely stay. We are delighted you enjoyed our unique style. Thank you for acknowledging the excellent service you received from one of our team members. We strive to ensure that each and every guest has the best experience possible, so this is quite rewarding to hear. We hope to be able to welcome you again in the future. Best regards, Sébastien BUET, General Manager

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with unique decor close to Evian
A friendly and comfortable hotel with very unique decor. Each room appears to be decorated differently from another. Decor won't appeal to everyone but we found it to be a great experience to have a room with character. Staff are very friendly and helpful, and you'll most likely be greeted by their lovely chocolate Labrador dog who is also super friendly and a calm dog. Free parking is available in two carparks on the opposite side of the road from the main hotel. There is a new pool that guests have access to and views of the lake from the gardens is quite nice. Care is taken to ensure that the rooms are cleaned and made to a high standard. The rooms don't have air conditioning but if you open the balcony door you get enough fresh air coming in to cool the room down. The only issue we had was that because the building is quite old the soundproofing between each room is very minimal so we could hear the person in the next room cough, sneeze and snore quite loudly. I think we must have just been slightly unlucky with our loud neighbour but in general most sounds between rooms aren't heard.
Stayed 1 night in Sep 2019
Response from Sébastien BUET, General Manager on Sep 5, 2019
Dear Georgina, Thank you for such a great review! The satisfaction of our guests during their stay among us is very gratifying for our team and we are pleased to hear that everything about our hotel and your time with us were to your liking. We look forward to welcoming you again. Best wishes, Sébastien BUET, General Manager

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, loads of character, on lake
We absolutely loved this hotel, which has been beautifully refurbished, to showcase its history and is on prime location on the lake. Excellent restaurant. We were just sorry we didn't have time to stay for breakfast. Great, friendly staff
Stayed 1 night in Aug 2019
Response from Sébastien BUET, General Manager on Aug 28, 2019
Dear Susan, Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hôtel Restaurant Les Cygnes and appreciated our ideal location. We are pleased to know that you had a wonderful dining experience. However, we hope that you would enjoy our breakfast on your next visit. Our team members always go out of their way to ensure they deliver the best service possible We hope to welcome you back. Best wishes, Sébastien BUET, General Manager

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation on the lake & the views are stunning, the service is excellent, the hosts are charming people and the breakfast is glorious. It has been our favourite hotel for years and the standard is exemplary!
Stayed 1 night in Aug 2019
Response from Sébastien BUET, General Manager on Aug 22, 2019
Dear guest, Thank you for this great review. It is very nice to welcome a returning guest! Our hotel aims to provide a memorable experience and we are delighted you appreciated our privileged location and the friendly service provided be our team. We are also very happy to hear that you enjoyed your room view and our tasty breakfast buffet, which we believe is an ideal way to help start the day. Thank you for your recommendation, we feel that it will be very valuable to our other guests! We look forward to welcoming you back on your next visit. Best regards, Sébastien BUET, General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antique furniture. Like someone's cottage. We had a family room, which included laundry machine (we did not use as it was near end of our vacation), but would be useful to wash some dirty clothes. Lakeside access was nice, was nice swim on hot day in lake geneva. Good restaurant. Front desk was helpful.
Stayed 1 night in Aug 2019
Response from Sébastien BUET, General Manager on Aug 13, 2019
Dear Guest, We are glad to receive such a positive review! It is a pleasure to know that our location was to your liking. Our hotel aims to provide a memorable experience and we are delighted that we were able to meet your expectations. We look forward to welcoming you back. Best wishes, Sébastien BUET, General Manager

10/10 Excellent

Mark

Great food great location
The food in the hotel is amazing. The location is great and it’s great to wake up and look out of the lake. The hotel decor is very busy and wherever you look there are pictures and decoration. The whole place is incredibly clean and tidy. I have no idea how they keep it so clean as every space is filled with something.. I would definitely stay again
Stayed 1 night in Sep 2018
Response from Sébastien BUET, General Manager on Sep 11, 2018
Dear Mark. Thank you for this great review. We are glad you had a pleasant stay and appreciated our convenient location. It's a pleasure to know that your dining experience met all your expectations. We are happy you appreciated our cleaning service, your comfort comes first. Thank you for your kind recommendation, we look forward to welcome you back again in the future. Kind regards,

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay/experience in Evian
This hotel is best kept secret . Such a lovely inn on the edge of town and walking distance to everything . I would recommend this property to anyone who wants and authentic Evian Lake experience . The staff was outstanding . The only complaint is that it does not have air conditioning in the summer which is understandable at such this type of property . However, ceiling fans in the room would be a nice addition . Parking can be a little problematic , but patience is all you need .
Stayed 4 nights in Jul 2018
Response from Sébastien BUET, General Manager on Aug 11, 2018
Dear Lonnie, Thank you for the top rating and for your valuable review. It is a pleasure to know that your recent stay at the Hotel Restaurant Les Cygnes has been a wonderful one. Your satisfaction is our greatest reward. We thank you for appreciating our service. Our entire team will always go the extra mile to ensure your needs are met. We are glad everything was to your satisfaction. As you have noticed, we do not use air conditioning to maintain eco-friendly zones. We have taken note of your suggestions regarding fans and passed it to the relevant department. We do appreciate your understanding in this matter as well. Thank you for sharing a useful tip on parking. Here is an additional tip for the parking. While we have free public parking nearby, we also have private garages available for €15 /night. We look forward to welcoming you again. Best wishes, Sébastien BUET, General Manager

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location
Lovely location, with a terrace right on the lake.Room quite small, not helped by filling it with loads of furniture. Limited parking in front of hotel, free public parking 100 yds away seems quite safe but also fills up quickly. Reasonable value.
Stayed 3 nights in Jul 2018
Response from Sébastien BUET, General Manager on Jul 31, 2018
Dear Kevin, Thank you for taking the time to share your valuable review. It is nice to hear that you enjoyed the location of our hotel. We are indeed located in one of the best and the secure spots of the city. We aim to provide a serene atmosphere to our every guest in the affordable packages. We are however sorry to hear that the parking and the room did not meet your expectations. We would have moved you to a room that better suited your needs if we were made aware of the situation. We hope to welcome you again in the future. Best wishes, Sébastien BUET, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Sébastien BUET, Directeur général on Sep 14, 2018
Cher hôte, Merci pour l'excellente note. Nous espérons vous revoir bientôt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Joseph, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but a lot overdone in decoration
The location of this hotel as the lake is directly below the hotel. All other hotels are set back or across the street. Our initial room was small with a poor view. We were able to upgrade (at a higher price) to a room with a direct view on the lake. What a lovely sight! The room was fine but overfilled with pillows and other "kitsch". A few less items and the room would have felt spacious. We had dinner in their restaurant and it was amazing! I would definitely stay here again but I would hope that the management would remove some of the more superfluous items.
Stayed 1 night in Jun 2018
Response from Sébastien BUET, General Manager on Jul 12, 2018
Dear Joseph. Thank you for sharing your experience at Hôtel Restaurant Les Cygnes. We are delighted that you found our location close to the lake to be convenient. We are however sorry to hear that your initial room did not meet your expectations but are happy that we were able to move you to a room that better suited your needs. It is regretful that our refined roaring twenties style decoration was not to your liking but we would love to hear your recommendations on your next stay as your opinion matters to us. Thank you for your compliments towards our restaurant. We hope to see you in the near future. Kindly,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
An interesting find!
Our room was really tiny but we did have an outside terrace. The staff are lovely and the hotel is really charming and quirky. The food is excellent but don't ask for a latte (remember it's France no matter how close to Switzerland). Parking is not ideal but very manageable. We enjoyed our stay!
Stayed 4 nights in Apr 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic position on the lake
The hotel looks amazing, lots of flowers, and a traditionally French chateau. I booked a lake view superior room, and it is probably the smallest room I have ever stayed in, it was very cluttered we had 10 cushions dotted around. Also there was far too much furniture and clutter throughout the hotel. The staff were ok, as was the breakfast. Most importantly : We were on the 3rd floor, and the hotel doesn’t have a lift, making it very difficult.
Stayed 3 nights in Mar 2018

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right on lac leman
Beautiful hotel. Lovingly decorated with a homely feel. Really lovely food and friendly staff. Will definitely stay here again

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Unique, quirky but acceptable.
Too much decoration. Too frightened to move in case knocked something over. Needs advice from a minimalist otherwise fine.

8/10 Good

Verified traveler

Liked: Cleanliness
good but small
a little bit rude to customers by mistake too little portion of hot food for breakfast

8/10 Good

Cormac, Wexford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
A lovely hotel right on the lake, quaint and very french! The rooms are really nice and the staff are friendly. We brought two young kids and a dog and were made feel very welcome.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful location
I chose this hotel as the location is stunning. Breakfast with a view, and direct access to the lake. The hotel is 'quirky' with teddy bears and cups and saucers on the landing and along the passage ways. Not easy to negotiate a suitcase along. Every handle in the room also had some kind of decoration attached. Our bedroom had no air conditioning and was stiflingly hot to the extend we stayed outside as late as possible before going in and then slept with all the windows open which just took the edge off but very uncomfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
good place to stay

6/10 Okay

Charlie, Singapore

Liked: Staff & service
Disliked: Room comfort
Different Taste: French Style
Hotel is heavy decorated, something different. Room is small, no elevator , typical Hotel/ Restaurant . View from restaurant is excellent a it is just by the lake. For over night stay BB is great.

2/10 Terrible

Verified traveler

Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
room was so small and too much decoration in room.Parking lot was public parking across the busy street.

10/10 Excellent

Satoko, Berkeley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cozy lakeside hotel
Safe and great location and atmosphere and reasonably priced. Easy walk along the lake to the ferry boat port. You can see swan from the window. I can see lot of care in the facility to maintain. Stuff is so very nice. Restaurant downstairs is an advantage. Great food overlooking the lake.

6/10 Okay

Rosemoor, Essex

Liked: Cleanliness
Disappointing room
We enjoyed our stay but our room was disappointing. We had booked a lake view and assumed from the website that it would be a front view of the lake - it was, in fact, a side view at the end of the room which was difficult to look out of due to the amount of furniture in the room. When we mentioned it to the reception staff they said we should have booked a superior room. We were able to walk into Evian along the lakeshore. We had an excellent meal in the restaurant but the breakfast room was very cluttered with hardly any room to move between the tables.

8/10 Good

Jo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in les cygnes June 2013
Room was a little on the small side but very comfortable and tastefully furnished. It had a view over the lake and despite also being above the restaurant it was quiet and I probably had the best sleep I had had for a while. The toilet and shower rooms were very clean and relatively recently refurbished. We ate in the restaurant one evening which was reasonably priced and the food was excellent. It was ideally located for us as we enjoyed the 10 - 15 min walk into town along the lake front. Parking was free which was a bonus. Evian is not a very interesting place and there is not too much to see / do there but we used it as a base for 3 nights which was perfect as we explored the French side of lake geneva. It was also a pleasant surprise to discover that two Labradors were residents of the hotel which were sooo cute - as we are dog lovers that made our stay!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful view on the lake
The view was lovely. The management was very arrogant and unhelpful, though they appeared to get along well with the locals/frequent visitors. There was no air conditioning, it was very hot and humid, and when window was open the noises from the restaurant were very loud. After restaurant finally closed, there was the clinking of dishes for a long time. When asking about early check-out due to not being able to sleep all night, we were told we'd have to pay for extra day even if we didn't use it.

6/10 Okay

ALice

Disliked: Room comfort
Close to sights this is a quirky hotel with lots of character DO not pay the extra for a lake iee as it isnot worth the money as it is only a window view

10/10 Excellent

Kath, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We flew into Geneva and this was the first hotel we stayed in.After our 8 day road trip we actually booked back in this hotel before we flew home again. This is one of the nicest hotels we have stayed in,,anywhere. Its like being transported back to the early 20th century.Charming and elegant,excellent breakfast.Honestly cant fault it.

10/10 Excellent

Alessio, Padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! royal room!
Really nice rooms with vintage style, I definetely recommend it, everything clean and fine, safe in the room but no fridge, wonderful view of the leman lake, an hour away from Lausanne and Geneve by car. Too expensive as concerns the restaurant and food by the way, but we were supplyed by Lidl :-)

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
This hotel is just outside of the city limits of Evian. It is still conveniently located and literally on the lake. I did not have a lake view room but after visiting I feel it is a must. From the outside the hotel appears like a cottage from a fairy tale and keeps conveying this image in the inside as well. The room has many little details in the decor which seem to be hand-picked. The bathroom is modern though. Staff is friendly but be aware that you can't check-in earlier than 3.30pm (unless you make prior arrangements perhaps).

10/10 Excellent

Michael, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
French food served with style
A quintessentially French hotel - individual, cluttered and with a focus on quality food - the rooms were fine, the staff politely friendly and the restaurant was excellent. Superb lakeside location.

10/10 Excellent

Eric

Stayed 1 night in Sep 2023
Response from Manager on Nov 11, 2023
Cher Eric,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excellent séjour du début à la fin !
Un Hôtel que je ne peux que recommander de par son rapport qualité/prix. Un accueil impeccable et un excellent restaurant.
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Cher hôte,Merci pour ce retour très positif.Nous sommes ravis de savoir que vous avez apprécié votre séjour chez nous, notamment l'accueil impeccable et le restaurant. Nous sommes fiers de notre cuisine gastronomique et de notre équipe dévouée qui s'efforce de fournir un service de qualité à nos clients.Ce serait un plaisir de vous recevoir à nouveau. Bien à vous,

8/10 Good

Janine

Traveled with group
Liked: Amenities, property conditions & facilities
Eine mit Liebe dekoriertes Bijou! Service im Restaurant gaben sich mühe. Sprachlich gab es nicht immer hilfreche Informationen. Teils auch zu leise gesprochen.
Stayed 1 night in Sep 2023
Response from Manager on Oct 2, 2023
Sehr geehrte Janine,vielen Dank für Ihren Kommentar.Es freut uns, dass Ihnen die Dekoration und das Ambiente unseres Hotels gefallen haben. Wir bedauern, dass es in Bezug auf die Kommunikation im Restaurant einige Schwierigkeiten gab. Wir werden darauf achten, dass unser Personal zukünftig klarer und lauter spricht, um solche Missverständnisse zu vermeiden.Es ist schön zu hören, dass Sie mit den Annehmlichkeiten im Zimmer zufrieden waren und hoffen, dass Sie insgesamt einen angenehmen Aufenthalt bei uns hatten.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,

2/10 Terrible

André

Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Cher André,Merci de nous faire part de votre opinion.Nous regrettons que votre séjour n'ait pas été à la hauteur de vos espérances.La satisfaction de nos clients est essentielle, c'est pourquoi nous souhaiterions en savoir plus sur les raisons de votre déception.Nous espérons vous revoir pour un meilleur séjour,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on Jun 28, 2023
Cher David,Merci infiniment pour votre gentille appréciation.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons vous revoir chez nous.Bien à vous,

8/10 Good

Denis

Stayed 1 night in Jun 2023
Response from Manager on Jun 19, 2023
Cher Denis,Merci pour cet aimable commentaire sur notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons que vous renouvellerez votre expérience chez nous. Bien cordialement,

10/10 Excellent

Raphël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool cool
Super top
Stayed 1 night in May 2023
Response from Manager on May 29, 2023
Dear Guest,Thank you for letting us know that you enjoyed your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé un séjour de rêve les chambres superbes le style de l'hôtel est très bien les repas merveilleux dans la véranda au bord du lac le service d'une extrême gentillesse,c'est juste le séjour que nous revions ! merci à tout le personnel nous espérons très vite revenir
Stayed 2 nights in May 2023
Response from Manager on May 26, 2023
Cher hôte,Merci pour ce charmant commentaire.Quelle joie de lire que vous avez passé un superbe séjour en notre compagnie et que vous avez été conquis par la décoration unique de notre hôtel.Nous nous réjouissons également que vous ayez apprécié déguster votre repas dans notre belle véranda avec sa vue imprenable sur le lac.Vos compliments seront partagés avec toute notre équipe !Au plaisir de vous revoir parmi nous,

10/10 Excellent

Maryline

Stayed 2 nights in May 2023
Response from Manager on May 9, 2023
Chère Maryline,Merci de ce retour positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.À bientôt pour une expérience tout aussi agréable. Bien à vous,

8/10 Good

Annette

Stayed 1 night in Apr 2023
Response from Manager on May 3, 2023
Sehr geehrte Annette,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Manager on Apr 7, 2023
Cher Nicolas,Merci pour ce retour très positif.Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre.Au plaisir de vous revoir parmi nous,