Comfortable overall, but in need of improvements..
Posted May 26, 2015 on Hotels
This hotel and its grounds is charmingly old-fashioned, friendly and comfortable, but in our view it is showing its age in significant parts, and is currently more 3* than 4*. It is in need of further modernisation. Our room was a pleasant and comfortable double - though we'd asked in fact for a twin room - nevertheless some fixtures and fittings were very old and rather shabby, which spoiled what could be a great experience.
We had well over an hour's wait for our main course in the restaurant on our first night - as did a number of the other unfortunate diners that evening (probably because the staff and kitchen were pre-occupied with a large-ish group in a separate dining room, but really no excuse for that delay). No apology or explanation was given, nor any rebate offered. So we gave the restaurant a miss after that. (Especially as the menu prices were quite high.) Breakfast was pleasant enough, if really just 'continental' (plus 'eggs' if wanted, but no other hot food), and self-service coffee - where the machine never delivered anything really hot.
There was no hospitality tray in the room (not unusual in France, we know) but the staff did eventually deliver one, plus a jug of milk for the fridge/mini-bar, albeit we had to ask for re-stocking of tea/coffee sachets. The (ageing) mini-bar was handy, though never re-stocked/replenished during our six-night stay. And items were ridiculously expensive, so after consuming a few we bought our own drinks/snacks.