Posted Nov 23, 2016
I was only there for a couple of nights, but overall the hotel was decent. My room was clean, and linen all appeared clean. My only complaint was the AC/heater unit filter must have been dirty, because the air was smelly and dirty. The dirt in the air caused me to get a sore throat and feel sick. Other than that, the experience was okay.
Comment from Hotel Management
Nov 26, 2016 by Mike, Hotel Management
Thank you for taking the time to write your review. Your feedback is much appreciated. We are glad that you were happy with the cleanliness of your room and the hotel in general. regarding your issue with the AC filter, I can assure you that equal effort is put into cleaning all elements of the room and the filters are cleaned or replaced on a regular basis. However, sometimes since the air is brought in from the outside, irritants can in through the AC unit that could be bothersome if you have allergies or sensitivities. We are very sorry that you had this issue and we hope you will return so we can show you how dedicated we are to your complete satisfaction.Thank you again for sharing your experience and we hope to see you again very soon.
Assistant General manager