Ratings based on 763 Verified Reviews

3.3 out of 5
60% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great price, pet friendly

Posted Feb 23, 2018
Great experience, room good size and clean. Pet friendly - nice grounds and amenities. Beds were firm and breakfast was so-so, but for the price of the room you can’t complain. Overall great affordable option for pet owners!
1 out of 5
by A verified traveler

Dump

Posted Feb 12, 2018
This place was very filthy the mattresses were old and stained did not enjoy my stay
Comment from Hotel Management
Feb 14, 2018 by ME, Hotel Management
I’ve received your review of La Quinta Thousand Oaks. I apologize for the issues you encountered. We are anticipating a much needed renovation later this year. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
4 out of 5
Recommended
for Everyone
by A verified traveler

FAMILY VISIT

Posted Feb 10, 2018
Pros: CLEAN AND FRIENDLY
Cons: MORE CHOICES ON BREAKFAST
Location: ALL WAS GOOD
NICE HOTEL COMFORTABLE CLEAN GOOD BREAKFAST FRIENDLY STAFF
Comment from Hotel Management
Feb 12, 2018 by ME, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Thousand Oaks La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
2 out of 5
by A verified traveler from Los Angeles, CA

Had to stay here - don't recommend.

Posted Feb 9, 2018
Pros: Location to my meeting
Freeway noise, plumbing issues. No lotion, scratchy cheap towels. Just an old hotel in need of renovation in order to get more business from me.
Comment from Hotel Management
Feb 9, 2018 by ME, Hotel Management
I’ve received your review of La Quinta Thousand Oaks. I apologize for the issues you encountered. We are anticipating a much needed renovation later this year. Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2018
Good stay- friendly and helpful front desk. This will be the last time I do these reviews- they are annoying
Comment from Hotel Management
Feb 7, 2018 by ME, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Thousand Oaks La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newberry Park, CA

Why have breakfast?

Posted Feb 4, 2018
Pretty meager breakfast fare as far as I am concerned.
Comment from Hotel Management
Feb 7, 2018 by GM, Hotel Management
Dear Don, I’ve read your comments about your stay at La Quinta Thousand Oaks. Not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. Sincerely, La Quinta Thousand Oaks
2 out of 5
by A verified traveler from Santa Cruz

Too Pet friendly

Posted Jan 26, 2018
Pros: GREAT YOUNG STAFF!
Cons: REPAIRS!!!! Evidences of a hotel that needed some major repairs. New roof for starters! Rooms are dated! Beyond that everything worked.
Location: Close to Highway 101. Perfect for jumping on and off the freeway!
SERVICE WAS GREAT! First of all let me say that the young staff at the desk were tremendous. We walked into our hotel room and a minute later they called asking if we liked our room. Also, we needed two more pillows. (Bad Backs) Another young person was at our door before we were. Hats off to the young staff members! PETS- I OWN THEM BUT WHEN TRAVELING THEY STAY HOME! I mentioned earlier that I am glad they called because we noticed a slight smell that a "cat had sprayed". Once again a young lady showed up with a spray bottle and went to work. Later found where a cat was using the bottom of the bed for a scratch post. Too pet friendly because there is a percentage of customers who frankly don't care what their pets do. Whether it's pooping in the middle of a sidewalk, parking lot, or letting your cat use a room to spray..these are the ones that shouldn't be allowed to have a room. They ruin it for everyone else. CONTINENTAL BREAKFAST-I guess I'm a little spoiled because I thought the advertisement for breakfast mean't eggs, bacon and sausages. Instead it was Hard boiled eggs, yogurt, cereals, some juices, bagels,1 waffle maker and no fruit etc. It's not a full breakfast. At the third day of my stay, I could only stomach 1 hard boiled egg!
Comment from Hotel Management
Jan 29, 2018 by La Quinta Thousand Oaks, Hotel Management
Dear Dennis, Thank you for staying with us and taking time out of your day to give us your feedback. I apologize for the issues you encountered while staying with us. As we are proud to be a pet friendly hotel, we do understand the frustrations you mentioned. We will be upgrading our Breakfast later this year to add hot items. Again, Thank you for your feedback and rest assured these items will be addressed. Sincerely, La Quinta Thousand Oaks
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Very comfortable and nice.

Posted Jan 2, 2018
Very nice and cheap for New Year's Eve. Definitely coming back and hope to stay there. Not to far from LA so the drive was just perfect!
Comment from Hotel Management
Jan 3, 2018 by La Quinta Thousand Oaks, Hotel Management
Dear Barry, Thank you for staying with us during New Year's Eve and providing us with your feedback. We are happy to hear you enjoyed your stay and look forward to your next visit. Sincerely, La Quinta Thousand Oaks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2017
Closer to freeway and events we attended. Love no hassle because we have small dogs!
Comment from Hotel Management
Dec 26, 2017 by La Quinta Thousand Oaks, Hotel Management
Dear Guest, Thank you for staying with us and rating our property. We are happy our location and proximity to your events met your needs. We hope your small dogs enjoyed their stay as well and hope to have them back as our guests again soon. Sincerely, La Quinta Thousand Oaks
4 out of 5
Recommended
for Everyone
by A verified traveler from Thousand Oaks CA

Good Service

Posted Dec 21, 2017
Pros: quickly solving a problem - Good Management Service by Zachariah Morris
Location: good location - good breakfront
Decent economical hotel - good location - good break fast - good service
Comment from Hotel Management
Dec 26, 2017 by La Quinta Thousand Oaks, Hotel Management
Dear Asif, Thank you for staying with us and providing feedback about your recent experience. We are happy to hear you enjoyed your stay and any problems you encountered were quickly resolved to your satisfaction. We hope to have the opportunity to have you as our guest again soon. Sincerely, La Quinta Thousand Oaks