Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Winnipeg, Manitoba

Close to Highway 17

Posted Jan 8, 2016
Pros: Convenient, close to the places I had to visit for my trip.
Cons: Cleaning staff should wait until a reasonable hour to begin cleaning, not while guests are still sleeping. Rooms should be better sound-proofed.
The hotel was nice, very clean, staff friendly, but they put me in the room directly above the lobby, which made it possible to hear everyone speaking in the lobby below, and hearing people outside as well. I am a light sleeper so it was difficult to sleep without putting ear plugs in. As well, I was awoken on the first morning by the staff vacuuming the hallway. It was before 9 o'clock in the morning and they had already begun cleaning rooms, while I was still sleeping, and they woke me up, even with ear plugs in to block noise. I was worried they would have walked into my room to clean it while I was still in there, and it wasn't late yet - the continental breakfast had not ended yet. I don't think I will stay at this hotel again for those two reasons.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel, a bit dated.

Posted Nov 15, 2015
I found the bed hard and uncomfortable, by the third night I couldn't sleep because my back was very sore. The hotel could use some updating, but it is kept clean. The staff are very friendly and helpful.
4 out of 5
Recommended
for Personal Event
by Mike

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2015
The hotel was excellent and well maintained and managed. The room was clean and spacious which was great as we traveled with one kid. Lots of room for her to run around. The breakfast was very good and we had a much better experience at this time as opposed to last time. The first time we were there a few months ago, the staff at the breakfast room were very unfriendly to borderline rude during our stay on May 25-26th 2015. There was a much more pleasant staff member this time. We enjoyed our stay very much.
2 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 30, 2015 on Hotels
Older hotel near the airport. One of us had bug bites on the arms and legs after the stay even though the room appear to be clean
5 out of 5
Recommended
for Couples
by A verified traveler

Great relaxing stay.

Posted Oct 29, 2015 on Hotels
Very pleasant, very clean hotel. Amazing shower surround, new and very clean. Well worth the price we paid. Breakfast included. Would defintely stay there again.
4 out of 5
Recommended
for Families
by Thomas from GUELPH

Stay in Sault Ste Marie

Posted Oct 28, 2015 on Hotels
Nice clean room with comfortable beds.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 23, 2015 on Hotels
Not one of the better Best Westerns lobby rundown and tired looking
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2015
No complaints, everything was great! Keep up the awesome work!