there is an extra charge of $100.00 cad to my credit card from the Hotel I had pay the sum before hand and this morning there it was the charge so now I am curious why we getting charge extra fees.
Comment from Hotel Management
Oct 19, 2016 by Lauri, Hotel Management
Thank you for choosing the Valhalla Inn. I do apologise if the incidental deposit was not explained at check in. If paying your stay by credit card, in addition to authorizing your card for the appropriate room and taxes charges and additional hold of $100 is processed for any incidental charges that may occur during your stay such as room service etc. Once you have checked out if there have not been any additional charges that held to released. Typically it can take 3-5 business days between the hotel releasing the funds and it clearing from your credit cards. I do hope this information clarifies your question.
Director of Sales