Indoor pool, open 6:30 AM to 10:30 PM, sun loungers

Reviews of Congress Hotel Weimar by Mercure

4 out of 5
Congress Hotel Weimar by Mercure
Kastanienallee 1, 1, Weimar, Thuringia

Reviews

8.0

Very Good

Rating 10 - Excellent. 173 out of 607 reviews" "
Rating 8 - Good. 294 out of 607 reviews" "
Rating 6 - Okay. 99 out of 607 reviews" "
Rating 4 - Poor. 30 out of 607 reviews" "
Rating 2 - Terrible. 11 out of 607 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 3 nights in Nov 2022
Response from CG on Mar 29, 2023
Lieber Gast,vielen Dank für Ihre Bewertung und viele Grüße aus WeimarChristian Greier, Operation Manager

8/10 Good

Andrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and fast check in and check out
Stayed 1 night in Oct 2022
Response from CG on Mar 29, 2023
Dear Guest,Thank you for your review and best regards from WeimarChristian Greier, Operation Manager

2/10 Terrible

Denis

Stayed 1 night in Oct 2021
Response from cg on Dec 3, 2021
Hallo Denis, vielen Dank für Ihre Bewertung und für das Feedback an unser Haus. Mit besten Grüßen Christian Greier, Operation Manager

2/10 Terrible

Wilfried

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
We selected Ramada by Wyndham Weimar since they offered a swimming pool. Otherwise we would have chosen a hotel downtown of Weimar. However, their swimming pool was not open, in repair, and should not have been listed under their facilities. Very disappointing. In addition, the breakfast was boring, all the same. In addition, one day they did not have scrambled egg, since this was not delivered, but no substitute was offered. The choice of breakfast is good for one-night stay, but not for three nights.
Stayed 3 nights in Sep 2021
Response from cg on Oct 6, 2021
Dear Guest, Thank you for your review and best regards from Weimar Christian Greier, Operation Manager

4/10 Poor

Siu Ki

Traveled with family
Disliked: Staff & service
Need improvement
1. Double payment ; lucky that it was found on the receipt 2. A bathroom which should be designed for seniors and was not informed 3. No complimentary water; no bar service at room, no water boiler, no even cups at room 4. No cleaning even requested 5. Staff not helpful when asking about hot water
Stayed 2 nights in Sep 2021
Response from cg on Oct 6, 2021
Dear Guest, Thank you for your review and best regards from Weimar Christian Greier, Operation Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from cg on Sep 8, 2021
Lieber Gast, vielen Dank für Ihre Bewertung und viele Grüße aus Weimar Christian Greier, Operation Manager

6/10 Okay

Sheila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool place
All was perfect.
Stayed 1 night in Oct 2020

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2020

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay for Weimar visit.
Pleasant stay in open, friendly and calm atmosphere. Plenty of parking space.
Stayed 2 nights in Oct 2019
Response from cg on Oct 9, 2019
Dear Guest, Thank you for your review and best regards from Weimar Christian Greier, Operation Manager

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel ...
We stayed here while visiting friends in Weimar. The hotel itself is located a short distance (a couple miles) from what I would consider the geographic town center. The hotel is clean and the staff friendly. My wife is very particular about where she stays while traveling and, while this wasn't her favorite hotel during our trip, it met her standards. The hotel
Stayed 2 nights in Sep 2019
Response from cg on Oct 9, 2019
Dear Guest, Thank you for your review and best regards from Weimar Christian Greier, Operation Manager

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from cg on Sep 19, 2019
Lieber Gast, vielen Dank für Ihre Bewertung und viele Grüße aus Weimar Christian Greier, Operation Manager

8/10 Good

Patrik

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from CG on Aug 29, 2019
Hallo Patrik, vielen Dank für Ihre Bewertung und viele Grüße aus Weimar Christian Greier, Operation Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
The Overall condition of the property got disappointing from our last visits in this hotel. Additional charges for parking and for pool towels were requested. Room interior was also not at that level which we were used to. Double room booked, only a single glass available mini bar not filled, no nit disturb tag available.
Stayed 4 nights in Dec 2018
Response from Nicole Wiesenthal on Dec 29, 2018
Dear guest, thank you for your review. I regret that you had this problems during your stay. But I thank you for your reference and feedback. Best regards from Weimar. Nicole Wiesenthal General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facilities okay service not too great
Check in wasn’t great. A person with a “security service” / Sucherheitsdienst checked us in and we struggled with our communication. I am German just saying..we got checked into a room where someone was already staying and received a half hearted apology. Upon my return to the reception my registration card was still on the desk so I guess my personal details were up for grabs that day 😲 we tried to order room service but nobody picked up the phone, the in room shirt press was broken but couldn’t be replaced or fixed as we needed to dry a shirt we were at least offered to use the hotel dryer. Room key stopped working 3 times during a 4 night stay. Breakfast was good but very busy. Pool area is very nice. Overall we enjoyed the facilities but service is a bit poor. Checkout was very efficient and friendly though!
Stayed 4 nights in Sep 2018
Response from N. Wiesenthal on Oct 14, 2018
Dear guest, Thank you for your review. I regret that you had this problems during your stay. But I thank you for your reference and feedback. Best regards from Weimar. Nicole Wiesenthal General Manager

8/10 Good

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from N. Wiesenthal on Oct 26, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from N. Wiesenthal on Oct 25, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

8/10 Good

Ron, Basingstoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall
Nice hotel, however, it could do with faster lifts or better signs to stairs. The carpets in the main area were a bit dated and a bit soiled. Other than this, the hotel was really good value for money and would love to give 4.5 if I could.
Stayed 1 night in Aug 2018
Response from N. Wiesenthal on Sep 2, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

8/10 Good

Toni, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the money. Very clean basic rooms. Only complaint no air conditioning
Stayed 1 night in Jul 2018
Response from N. Wiesenthal on Aug 6, 2018
Dear Toni, thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

10/10 Excellent

REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 20 min. bus connection to town. True 4star hotel with good wifi. Quiet area.
Stayed 1 night in Jun 2018
Response from N.Wiesenthal on Jun 21, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new spot for the break in travel
Short stay overnight
Stayed 1 night in May 2018
Response from N. Wiesenthal on Jun 4, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stopover
Stayed here one night on route to Dresden arrived late 7 pm ,room comfortable ate at restaurant plenty to eat and tasty
Stayed 1 night in May 2018
Response from N. Wiesenthal on Jun 4, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

10/10 Excellent

Tim, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road in Germany
Needed an overnight between destinations. This turned out to be a good choice. I suspect it might be a little hard to find, but I had GPS.
Stayed 1 night in May 2018
Response from N. Wiesenthal on May 24, 2018
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd hotel in drive through Germany
Great stay. Good food on the buffet. And room service for my grandson. Easy to park, easy to check in. Not used to keycard type and thought it was deactivated, but in fact, we didn't know to insert quickly and pull out.
Stayed 1 night in Dec 2017
Response from Nicole Wiesenthal on Jan 12, 2018
Dear guest, thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

8/10 Good

Onno

Liked: Staff & service
Disliked: Room comfort
Bit disappointing
The matras was very bad. Further the room was quite dusty. Dinner and breakfast were ok.
Stayed 1 night in Jan 2018
Response from Nicole Wiesenthal on Jan 19, 2018
Dear guest, Thank you for your review. I regret that you had this problems during your stay. But I thank you for your reference and feedback. Best regards from Weimar. Nicole Wiesenthal General Manager

6/10 Okay

Verified traveler

Convinient location
No hot water in morning for shower. Very limited choice of food in evening meal....most menus not avaialble in english and staff in restaurant did not speak english.
Stayed 1 night in Dec 2017
Response from Nicole Wiesenthal on Dec 30, 2017
Dear guest, Thank you for your review. I regret that you had this problems during your stay. But I thank you for your reference and feedback. Best regards from Weimar. Nicole Wiesenthal General Manager

8/10 Good

izzet, munich

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel close to Weimar
Nice Hotel Good restaurants nearby Supermarket also close
Stayed 3 nights in Sep 2017
Response from Nicole Wiesenthal on Oct 11, 2017
Dear guest, thank you for your review and best regards from Weimar Nicole Wiesenthal General Manager

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option if you're traveling by car
We were traveling by car in a big vehicle, so parking was important. This hotel was about what I expected from a Park Inn by Radisson - fairly clean, nice but not too fancy, decent customer service. The building is starting to show its age. If you're traveling by car, this location is great. It's in a business park several kilometers from Weimar, and has a huge parking lot. If traveling by public transit, it's not very convenient. We would stay there again. And if you are like us and arrive needing groceries and a laundromat, there is a great Kaufland (with food trucks in the parking lot) just a few km away, and the SB Waschsalon in the center of Weimar is awesome, with good parking and a bakery around the corner.
Response from Nicole Wiesenthal on Jul 7, 2017
Dear Robin, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was advertised as having free wifi. It hadn't. You have to pay to access the internet
Response from General Manager on Oct 25, 2016
Dear guest, Thanks for stay with us and also for taking time to rate us. Regarding your comment I have to explain, the normal WIFI is free of charge, only for High Speed access you have to pay. Best regards Steffen Krause

10/10 Excellent

HandB, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop-over hotel
We stayed in this hotel en route from Poland to Belgium. Very nice reception area, some very pleasing features in this hotel. Unfortunately our stay was fairly short, checked in 6 pm and out at 9 am the following day so as unable to use the hotels facilities. But impressed enough to return for a longer stay on our next trip.
Response from Nicole Wiesenthal on Sep 3, 2016
Dear guest, thank you for your review and best regards from Weimar. Nicole Wiesenthal Resident Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wiesenthal on Jun 6, 2016
Lieber Gast, vielen Dank für Ihren Besuch und die Rückmeldung mit der positiven Einschätzung. Viele Grüße aus Weimar und Ihnen eine schöne Woche. Nicole Wiesenthal, Resident Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wiesenthal on Apr 20, 2016
Lieber Tony, vielen Dank für Ihren Besuch und die Rückmeldung mit der positiven Einschätzung. Viele Grüße aus Weimar und Ihnen eine schöne Woche. Nicole Wiesenthal, Resident Manager

8/10 Good

Mary, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park In Hotel
This is a nice hotel, room is very clean and comfortable, easy access to Erkfurt and Weimar. Internet connection is pretty reliable and fast.
Response from Nicole Wiesenthal on Mar 25, 2016
Dear Mary, thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wiesenthal on Feb 15, 2016
Lieber Gast, vielen Dank für Ihren Besuch und die Rückmeldung mit der positiven Einschätzung. Viele Grüße aus Weimar und Ihnen eine schöne Woche. Nicole Wiesenthal, Resident Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel close to Weimar
All good. Clean room, friendly staff, nice facilities and free parking.
Response from Nicole on Jan 4, 2016
Dear guest, Thank you for your review. I regret that you had this problems during your stay. But I thank you for your reference and feedback. Best regards from Weimar. Nicole Wiesenthal Resident Manager

6/10 Okay

Vladas Snieckus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good impression but nor cooling?
After long drive for one day stop it works fine. You get what you expect from Park Inn, and benefit, that you always know what to expect. Simple. That would be the case elsewhere. However during a hot day to reveal you have no air conditioning in all hotel brings one question - whaaat? Of cours, its not the worst point, but would really bring more advantage to hotel.

6/10 Okay

Diana, Germany

Disliked: Staff & service, property conditions & facilities, room comfort
Very Hot!!!!
Needed A/C, front desk was not so friendly
Response from Nicole Wiesenthal on Aug 29, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

8/10 Good

3713ej, Warsaw, Poland

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel near Weimar city
Hotel is located outside Weimar, near the high-way. It is pet friendly (we were with our husky dog) and many people came with their dogs. Near the hotel is a big field where you can walk your dog. There is a swimming pool – very nice, sauna (we didn’t tried it). Rooms are nice, clean, quiet and spacy. One thing that can be misleading is that in hotel description rooms are said to have air-conditioning. We ordered a standard room and when we came staff told us that air-conditioning is available only with higher standard. It was a bad surprise since the temperatures outside reached 35C, but a temperature in the room was acceptable (cooler than outside). Staff is trying to be friendly but they are not very well trained. Room service works fine. Distance to Weimar is 5km so you can either go there by car (many parking spots) or by bus (bus stop is in front of hotel). It is a lovely city with a very cool park.
Response from Nicole on Aug 29, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

10/10 Excellent

GRZEGORZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wiesenthal on Aug 29, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

8/10 Good

Steve & Kylie, Newcastle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, friendly & helpful staff.
Nice hotel with good facilities, a little far from town if you don't have a car.
Response from Nicole on Aug 29, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

10/10 Excellent

Jayne, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable family hotel
Excellent parking facility. Good family hotel. A lot of green spaces for children or pets. Hotel provided all amenities incl. pool Did not realise distance from Weimar city centre. A bit far.
Response from Nicole Wiesenthal on Nov 16, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole Wiesenthal on Nov 16, 2015
Lieber Gast, vielen Dank für Ihre Bewertung und viele Grüße aus Weimar. Nicole Wiesenthal, Resident Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
top floor is like a greenhouse
Room on the top floor, very hot and limited ventilation. Wifi was only usable on the ground floor.
Response from Nicole on Aug 30, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

10/10 Excellent

Ronald F, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstandingly Wonderful!
Beautiful setting. Wonderful place to visit in Weimar and surrounding area. Great food; great help; just GREAT! Visit here; stay here; WOW!!
Response from General Manager on Nov 22, 2016
Dear Ronald, thank you for your review and your postive feedback. Best regards from Weimar Nicole Wiesenthal Resident Manager

4/10 Poor

John, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked air-con - didn't get it.
It was a priority for us to have air con in the summer in Europe and I booked this hotel for this reason. However, it turned out that all roooms have either air con or a balcony. Ours had a balcony. This was doubly unacceptable as we had two young children and had no way of locking the balcony door. The hotel flatly refused to do this and also sounded surprised when we pointed out the potential hazard. Next morning I showed them that their hotel advertised all rooms as with air con and they very grudgingly gave me a 6 euro discount but refused to let me speak with the manager. Throughout, the manner was generally off-hand. This is the first negative expedia review I have written but did feel the need.

10/10 Excellent

William, Gig Harbor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful value!
Loved it!
Response from Nicole Wiesenthal on Nov 16, 2015
Dear guest, Thank you for your review and best regards from Weimar Nicole Wiesenthal Resident Manager

8/10 Good

Jean-Michel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location (off the E40). Clean. Sauna and swimming pool very nice. Helpful staff, but expensive breakfast and payable wifi!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice wellness area
always good