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Reviews of Romantik Hotel Auf Der Wartburg

5 out of 5
Romantik Hotel Auf Der Wartburg
Auf Der Wartburg 2, Eisenach, TH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 108 reviews" "
Rating 8 - Good. 24 out of 108 reviews" "
Rating 6 - Okay. 9 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most fantastic hotel anyone could hope for !!!!!! In the states the price would be twice as much. Everything about this property is superb and beautifully maintained. If you want to visit the Wartburg castle this is the place to stay . We cannot rave enough. Our meal in their diningroom was worthy of a five star hotel !
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the breakfast buffet is excellent
Stayed 2 nights in Sep 2022

10/10 Excellent

Don

Stayed 1 night in Jul 2022

6/10 Okay

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, maybe 4 stars
The junior suite - small dark room with an incredible view
Stayed 2 nights in Jul 2020
Response from Romantik Hotel auf der Wartburg on Aug 15, 2020
Dear Martha, we thank you for yor stay with us as well as for your feedback. Kind regards, Romantik Hotel auf der Wartburg

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing worth every $
Best experience of our 2 week Germany trip! Worth the $. Service over the top! Food best in Germany! Can’t say enough good. Check in at 3 pm and just enjoy the views and stroll around castle grounds
Stayed 1 night in Jul 2019
Response from . on Jul 16, 2019
Dear Richard, we thank you very much for your stay with us as well as for your great feedback on Hotels.com. It was a pleasure to have you as a guest and we would be very happy to welcome you once again in the future. Kind regards, Romantik Hotel auf der Wartburg

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It's an amazing place. Yet, I have to say it is definitely one of those "snobby" places. The staff makes you feel like they are doing you a huge favor by speaking with you. Especially in the restaurant!
Stayed 2 nights in Jul 2019
Response from . on Jul 10, 2019
Dear guest, we thank you for your visit as well as for your feedback on expedia.com. We are sorry that this impression was made on you and we do apologize for it. Kind regards, Romantik Hotel auf der Wartburg

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Daniela Darr on Apr 2, 2019
Dear guest, we thank you for your very good rating on Expedia.com. Kind regards, Romantik Hotel auf der Wartburg

10/10 Excellent

Dan, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Daniela Darr on Aug 7, 2018
Dear Dan, thank you for your very good rating! All the best and very kind regards, Daniela Darr Customer Relation Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming historic Hotel
Beautiful small hotel with very classy service. Room not large but well equipped and beds and linens were excellent. Excellent dinner with fantastic view of nearby forested hills Breakfast buffet very good. Facility is truly unique and well maintained. One of a kind!
Response from Daniela Darr on May 25, 2018
Dear Gary, we thank you very much for your stay with us as well as for your very good rating and comment on hotels.com. It's nice to hear you enjoyed it here. Thank you for your positive feedback. We would be very happy to welcome you again soon. Very kind regards, Daniela Darr Customer Relation Manager

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay you will never forget, wonderful
We had views that were breath-taking, food that was unbeatable, and a staff that could not be better. I hope to come back some day.
Stayed 2 nights in Jun 2017
Dear Thomas, thank you very much for your stay with us and your great feedback on expedia.com. It would be our pleasure to welcome you again soon. Very kind regards, Daniela Darr Customer Relation Manager

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place to take your wife!
This is an amazing place to stay. The view out our window of the mountains was just amazing. We had dinner and breakfast at the hotel and both were very good. This is a hotel that you will remember staying for a long time just because it is so different. We loved it!
Stayed 1 night in Jul 2017
Dear Scot, we thank you for your stay with us and your great comment on Expedia.com. It was a pleasure to have you and your wife as our guests. We would be very happy to welcome you again soon. Very kind regards, Daniela Darr Customer Relation Manager

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no A/C but it is a castle
Dear Bernice, thank you for your stay with us and your feedback. Indeed, we do not have air conditioner in our rooms. Due to monument protection it is difficult to upgrade a system in our building. However, we do have it on our to do list. Thanks again and all the best. We look forward to welcome you again soon at Wartburg castle. Kind regards, Daniela Darr

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was just what we wanted to spend time in the castle. The breakfasts were very good.

10/10 Excellent

Ralph, Ehingen (Donau)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
romantic first class
This is one of the most important and historic places on our planet. Martin Luther with his reformation Ended the middle age and a new chapter for all of us began.(this is not a religious statement!) The wartburg and the nature are a wonderful ensemble. If you are traveling in.europe it's a must. Do not miss to visit The nearby wonderful city of Weimar

10/10 Excellent

Katherine, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit pricey but worth every penny!
We rented a car to drive to Eisenach (city at the foot of Wartburg Castle) and thank goodness we had navigation! The town of Eisenach is really cute, but the streets are small and winding and a little confusing for an American new to the area. After getting to the hotel and parking our car in the beautiful stone courtyard we were graciously greeted by the front desk agent who explained the surrounding area and hotel's accommodations. The location of the hotel is just spectacular--on top of the hill connected to the Wartburg Castle surrounded for the most part by the Thuringian Forest. Our room had a large traditional glass window that could be opened to view the surrounding forest and breath in the air uninterrupted by any type of screen or barrier. The bed was large and comfortable and the bathroom was roomy compared to other European hotels. Dinner at the on-site restaurant was amazing food with amazing views. It was romantic--just as the name suggests. Sadly our stay was only one night but it was worth every penny!

6/10 Okay

Go, Calgary, Canada

Liked: Cleanliness
Atmospheric, Interesting
Interesting old burg, no elevators though so ration your luggage. Room decent, but overall experience a couple of notches lower than, say, compared to Hotel Auf der Wartburg.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some TLC and air conditioning
For the price charged, the hotel falls short of a 5* service. There are no elevators and no one to carry luggage up when we arrived. The room has fabulous views, but no air conditioning, so it was boiling and we could not sleep well. The hotel has been refurbished but the walls are quite marked/scuffed or dirty, as was the bathroom grouting, with mould. The service in the restaurant was slow, but elsewhere it was efficient. A lot of staff don't speak English and there is only 1 English TV channel, CNN. It doesn't really cater well to foreign tourists. Overall, it's too expensive for the level of service and quality of the property.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful, but pricey
Wi-Fi was unreliably poor. It is a beautiful area but with no elevators the hotel is really lacking. Also, there is no air conditioning and it was very warm, even in early April.

10/10 Excellent

Lantz, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wartburg
Outstanding in every way. Will visit again.

10/10 Excellent

ESCAdventure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Comfort
Great views from the hilltop overlooking Eisenach. Staff were all very friendly and concerned to care for our every whim. Rasteraunt offered excellent food.

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Property
This is our 5th stay at the Wartburg. It is difficult for older people as there is no elevator and walking is required to go from the hotel to the Castle. What I did not like was the restaurant lunch and dinner menus. Breakfast was great. The views are outstanding.

2/10 Terrible

Ulf

Stayed 1 night in Aug 2023

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ines, Gau Algesheim

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist begeisternd!
Stayed 1 night in Mar 2023

10/10 Excellent

Anders

Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Domenik

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2022

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Monika Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukkeste bellingenhed og lækkert mad
Stayed 1 night in Oct 2021

10/10 Excellent

Matthias

Stayed 1 night in Sep 2021

10/10 Excellent

Ludger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes Hotel direkt an der Wartburg. Die Aussicht und Gemütlichkeit ist hervorragend!
Stayed 1 night in Aug 2021

10/10 Excellent

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Eran

Liked: Cleanliness
Disliked: Staff & service, room comfort
Service was not 5 star, receptionist didn’t lift her eyes from the screen and didn’t try too hard to help with the restaurant. Rooms are small, limited view and no bath. No spa at the hotel. Overpriced. Don’t understand how it’s 5 star.
Stayed 1 night in Aug 2021

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entspannter Kurzurlaub der besonderen Art
Sehr gepflegte Anlage bei der die historische Atmosphäre spürbar und erlebbar wird. Das Zimmer war toll mit Blick auf die Wartburg. Gastronomisch unter den jetzigen Bedingungen !!! Bemerkenswert. Wir kommen gern wieder - das nächste mal mit den Enkeln. Weiter so
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Schönes, ruhiges Hotel mit toller Aussicht. Allerdings war bei den Bildern bei Hotels.com eine Badewanne zu sehen, die dann im Zimmer nicht vorhanden war. Personal sehr professionell.
Stayed 1 night in Jul 2021
Response from Daniela Darr on Aug 18, 2021
Sehr geehrter Gast, vielen Dank für Ihren Besuch und für Ihre Bewertung. Unsere Zimmer verfügen über Bäder mit Badewanne oder mit Dusche oder mit Badewanne und Dusche. Gern nehmen wir bei Buchung die Präferenzen entgegen und teilen ein entsprechendes Zimmer zu. Herzliche Grüße von der Wartburg.

10/10 Excellent

Karin, Lübeck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phantastischer Blick auf den Thüringer Wald Tolle Lage direkt an der Wartburg
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr gute Unterkunft, Essen in der Qualität sehr gut leider keine wechselnde Speisekarte
Stayed 2 nights in Sep 2020

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Jerome

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel luxueux
Excellent hôtel luxueux - pas très facile pour se garer car l’hôtel est situé sur un promontoire. Une navette entre là parking et l’hôtel existe. Idéal pour visiter la forteresse de Warburg car on peut y aller à pied en 2 minutes. Chambre confortable mansardée dans notre cas. Petit déjeuner excellent service parfait.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King for a day!
Wir wurden vom Parkplatz mit einem Hotel Shuttle Bus auf die Burg gebracht. Der Check-in war sehr zuvorkommend und freundlich. Am Abend hatte man für uns bereits eine Restaurant-Reservierung im Hof der Burg vorgenommen - es gab ein tolles Mehrgang-Menü mit schönen Weinen zur Auswahl. Auch das Frühstücksbüffet bot reichlich Auswahl. Nach dem Check-out ging’s im Hotel Shuttle Bus wieder retour zum Parkplatz. Ein sehr gelungener Aufenthalt, den wir gerne noch einmal wiederholen würden!
Stayed 1 night in Aug 2020
Response from Romantik Hotel auf der Wartburg on Aug 15, 2020
Lieber Gast, vielen herzlichen Dank für Ihre tolle Bewertung auf hotels.com. Es freut uns sehr, dass Sie eine schöne Zeit bei uns verlebt haben und hoffen sehr, dass Sie bald wieder unser Gast sind. Bis dahin wünschen wir Ihnen alles Gute. Mit freundlichen Grüßen, Romantik Hotel auf der Wartburg

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Ok men meget støvet
Udmærket sted, men ret beskidt/støvet på værelserne.
Stayed 2 nights in Jul 2020
Response from Romantik Hotel auf der Wartburg on Aug 15, 2020
Dear Maria, thank you for your stay with us and for your feedback on hotels.com. We apologize for the inconvenience regards the room. Kind regards, Romantik Hotel auf der Wartburg

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service
Preis-Leistung etwas überzogen
also im Verhältnis zum Preis, war es das Hotel eigentlich nicht wirklich wert, wenn da die außer ordentliche Lage nicht wäre!
Stayed 2 nights in Jul 2020
Response from Romantik Hotel auf der Wartburg on Aug 15, 2020
Sehr geehrter Ralph, vielen Dank für Ihren Besuch in unserem Haus und Ihre Rückmeldung dazu auf diesem Portal. Es tut uns leid, dass Ihnen das Preis-Leistungsverhältnis nicht zugesagt hat. Wir hoffen, dass Sie dennoch schöne Erinnerungen an Ihren Aufenthalt haben. Mit freundlichen Grüßen, Romantik Hotel auf der Wartburg

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht ganz 5-Sterne..
Und hat das Hotel sehr gefallen - der Preis ist wegen der Lage gerechtfertigt. Am Abend und am frühen Morgen hat man den Blick zur Burg für sich alleine... Der Service variierte ganz nach Person! Von mega freundlich bis mürrisch und überfordert. Insgesamt aber mehr freundliche Mitarbeiter. Unmöglich finde ich die Situation, dass man als Hotelgast 20 Minuten auf einen Tisch warten muss. Hier sollte ein kleiner Bereich für Gäste des Hotels vorbehalten sein. Wir haben für eine Nacht mit zwei Personen einschließlich Frühstück und Abendessen fast 450€ gezahlt. Dafür darf auch ein wenig mehr Service sein 😂
Stayed 1 night in May 2020
Response from Romantik Hotel auf der Wartburg on Aug 15, 2020
Liebe Sonja, vielen Dank für Ihren Besuch in unserem Hotel und für Ihre Bewertung auf hotels.com. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Schade, dass es nicht durchweg positiv war und Wartezeiten im Restaurant entstanden sind. Als "Wartebereich" bieten wir unseren Gästen das Kaminzimmer an. Es tut uns leid, dass dies nicht an Sie kommuniziert wurde. Wir hoffen sehr, dass die positiven Erinnerungen an Ihren Aufenthalt bei uns dennoch überwiegen und wir Sie erneut als Gast begrüßen dürfen. Mit freundlichen Grüßen, Romantik Hotel auf der Wartburg

6/10 Okay

George

Not a 5 star hotel, we give it 3
The room was small and crowded. The bathroom was small as well. I was expecting something else for a 5 star hotel. There was no elevator which we had to carry our suitcases two floors up. The only saving grace was that the next morning the castle was less than a 5 minute walk.
Stayed 1 night in Dec 2019
Response from Romantik Hotel auf der Wartburg on Jan 2, 2020
Dear George, we thank you for your stay with us as well as for your feedback on Hotels.com. We are sorry that your expectations have not been met in all points. We hope that the positive memories of the visit to the Wartburg are in the majority. Very kind regards, Romantik Hotel auf der Wartburg

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Daniela Darr on Jan 4, 2020
Sehr geehrter Gast, vielen Dank für Ihre sehr gute Bewertung auf diesem Portal. Mit freundlichen Grüßen, Daniela Darr Customer Relation Manager

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Daniela Darr on Jun 26, 2019
Lieber Siegfried, wir danken Ihnen für Ihren Besuch in unserem Haus und für Ihre sehr gute Bewertung auf hotels.com. Mit freundlichen Grüßen, Daniela Darr Customer Relation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とってもロマンティックな城郭ホテル
世界遺産の隣にあるロケーションは素晴らしいです。「ロマンティック」の名のとおりです。 アメニティを「LALIQUE」で揃えるなど、高級感もあります。wifiも、お城のホテルであっても問題なくつながります。 ホテル宿泊者は、ヴァルトブルク城行のマイクロバス乗り場とホテルの間で送迎の車を出してもらえますが、問い合わせたら「タクシーをおすすめします」という案内が来ました。私の質問の仕方が悪かったかな？
Stayed 1 night in May 2019
Response from Daniela Darr on Jun 5, 2019
Dear guest, we thank you for your stay with us as well as for your nice feedback on Hotels.com. Very kind regards, Romantik Hotel auf der Wartburg