Ratings based on 187 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Canada

Close to everything

Posted Oct 24, 2016 on Orbitz
Pros: Being in the centre of town within short walking distance of shopping, sightseeing and restaurants.
Cons: The furnishings in the room
Location: The location is perfect for sightseers and tourist
The lobby is impressive with old word charm however the upper floors and rooms are in the process of being renovated with a modern look and furniture. An odd match. The beds are very comfortable. There are no irons in the room and the fridge is filled with mini bar items with not much room for personal items. The bathroom is roomy, however they lack personal soaps, shampoos, etc. We only had a small bottle of hand cream. The restaurant serves a very good buffet. the staff all spoke English.
5 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
A very beautiful hotel in the center of the town. Easy access to everything, with a very helpful and curtious staff.
5 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
good service and cleanliness.Plenty of choice for breakfast.wi-fi supposed to be available everywhere.Signal was too weak on 2nd floor even though router in room.Could only access in reception area.
4 out of 5
for Everyone
by A verified traveler from St Louis, MO

Perfect for touring Eisenach and the Wartburg.

Posted Aug 21, 2016
Great location just a short walk from train station. Staff is extremely helpful and friendly. Excellent breakfast, many other restsurants nearby.
Comment from Hotel Management
Sep 7, 2016 by Steigenberger Hotel Thüringer Hof, Hotel Management
We thank you for your positive review and we are pleased that you had an enjoyable stay at our hotel. We are glad to welcome you soon again with us.
5 out of 5
for Everyone
by A verified traveler from Fort Lauderdale, Florida

Excellent Hotel in Great Location

Posted Jul 8, 2016
Pros: Cleanliness, good service, comfort, location, and interior attractiveness.
Location: The location was perfect for me: proximity to the train station; nearness to the bus going to the castle; and a pleasant walking distance to all else.
I arrived early in the morning, before check-in time, but the reception staff was perfectly accommodating about leaving my suitcase with them as I proceeded to go about sightseeing (the purpose of my visit). Check-in went smoothly later in the day. The room was clean, comfortable, modern in appearance. Everything functioned properly. The bathroom was well designed. The hotel lobby and hallways were attractive and clean. For my purposes the hotel was in the perfect location: near the train station (as I was traveling by train throughout Germany), right by the bus stop for the bus going to the castle, and a pleasant walk to the rest of the city and main sights. Check-out also went smoothly.
Comment from Hotel Management
Jul 11, 2016 by Steigenberger Hotel Thüringer Hof, Hotel Management
Dear Anthony, we are very glad for your pleasant stay and thank you very much for your nice survey. We hope that we see you soon. Best regards STEIGENBERGER HOTEL THÜRINGER HOF
5 out of 5
for Families
by A verified traveler from NY

nice stay

Posted Jun 15, 2016
The window was very big with a nice view. The hotel is clean and we enjoyed the breakfast.
Comment from Hotel Management
Jun 16, 2016 by Steigenberger Hotel Thüringer Hof, Hotel Management
We are very glad about your nice survey. Thank you so much.
5 out of 5
for Everyone
by A verified traveler from Austin

Nice modern hotel in Eisenach

Posted Nov 9, 2015
Pros: Quiet room. Laptop-compatible safe.
Location: Wartburg Castle, an UNESCO World Heritage Site, is 2-3 km away.
We had a two-night stay. The hotel room was very quiet - hotel neighborhood seemed very safe. There were many shops and restaurants within walking distance. Train station was about 600m away.
Comment from Hotel Management
Nov 30, 2015 by Steigenberger Eisenach, Hotel Management
Thank you very much for your nice comment. We are very glad to your pleasant stay in Eisenach and in our Hotel.
5 out of 5
by Kathleen from Springfield, IL

Classic German elegance

Posted Oct 22, 2015 on Hotels
Wonderful all around. Rich old world elegance and superb staff.
5 out of 5
by Paul from houston

Paul from Houston

Posted Oct 22, 2015 on Hotels
Very classy restaurant and nice central location. Staff is very attentive.
5 out of 5
for Everyone
by A verified traveler from Bainbridge Island, WA

Top hotel in a fascinating German town

Posted Oct 6, 2015
Pros: Beautiful, immaculate, absolutely quiet room, spacious bath, good beds, reliable Wifi. Good breakfast buffet.
Cons: Nothing.
Location: I've already addressed this: Wartburg, Gotha, Weimar.
In Eisenach, you visit the "Wartburg," a vast medieval castle compound in an imposing hilltop location. Not much authentic medieval decoration has survived; the 19th century took over the place and made it into a monument associated with German unity. This is impressive. But the room in which Martin Luther translated the New Testament has been preserved, and the museum has many interesting artifacts. The Steigenberger is a ten-minute walk from the rail station, so it's easy to get to and away from if one wants to visit such interesting nearby towns as Gotha and Weimar.