Ratings based on 98 Verified Reviews

3.8 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from essex

Lovely grounds and facilities

Posted Dec 27, 2017
Staff amazing!! Can't fault except pool not open Xmas but wouldn't stop me going again next Xmas! Highly recommend
Comment from Hotel Management
Jan 4, 2018 by Orsett Hall, Hotel Management
Thank you for your feedback and nice to hear you enjoyed your stay with us.We look forward seeing you next year!
4 out of 5
by A verified traveler

Posted Nov 15, 2017 on Hotels
Comment from Hotel Management
Jan 4, 2018 by Orsett Hall, Hotel Management
Thank you for your feedback!
5 out of 5
by mrs r s

Great up market hotel

Posted Nov 13, 2017 on Hotels
Up market hotel very professional, staff friendly, service great.
Comment from Hotel Management
Nov 27, 2017
Thank you for your feedback and nice to hear you enjoyed your stay at Orsett Hall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely surroundings and very comfortable hotel

Posted Nov 12, 2017
Stayed here because we were attending a wedding party and the hall, food and drink were fantastic and the room we stayed in was beautiful
Comment from Hotel Management
Nov 27, 2017 by Orsett Hall, Hotel Management
Thank your for your comments and it is nice to hear you enjoyed the wedding and your accommodation with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cambridgeshire

Cheap lodge in the car park!

Posted Oct 26, 2017
A cheap one bedroom lodge in the car park. Wood windows and doors single glazed, very noisy. No sound proofing / insulation. Cars parked right outside your window and door with traffic coming and going until around 2 a.m. delivery vehicle arrived at 6 a.m. making a lot of noise reversing, all in all a poor night's sleep in a cold and drafty small room. Paid £89 for the night including breakfast. The main hotel itself looked lovely, was going to use the pole but owing to a dreadful night's sleep was too tired to make the effort in the morning. Will not return.
Comment from Hotel Management
Nov 27, 2017 by Orsett Hall, Hotel Management
We are so sorry to hear you did not enjoy your stay at Orsett Hall. Our Economy Lodges do experience noise due to their location and they are not the same standard as our rooms in the main hotel. If you ever decide to return back to Orsett Hall, please do book one of our Superior Rooms to ensure you get the full experience of Orsett Hall.
1 out of 5
by John

Orsett hall

Posted Oct 8, 2017 on Hotels
Absolutly terrible night sleep got woken up at 3 am by someone next door leaving there tele blasting till 4.15 . Complained to security .and left room by 10 in morning when payed till 1 pm no refund on late room .so wont be staying here ever again
Comment from Hotel Management
Dec 5, 2017
Thank you for your feedback and we take all guest comments seriously. We constantly aim to improve all what we do and we do apologies if your stay with us was not what you expected.
1 out of 5
by A verified traveler from UK

Not worth the money

Posted Sep 21, 2017
Pros: Landscaping and the garden
Cons: Hotel management should not lie to customers
Location: Find a different place to stay without wasting your money
Not satisfactory. Do not book online, the price is not discounted at all. People can book places close by for a lesser price with breakfast.
Comment from Hotel Management
Sep 26, 2017 by Andrea Ince, Hotel Management
Dear Jan Many thanks for taking the time to leave a review as all feedback is very important to us. I have referred your comments to our Management Team. Kind regards Andrea Ince Marketing Manager
4 out of 5
by Gordon

Posted Aug 25, 2017 on Hotels
We had a noise problem in Room 6 and they promptly moved us to a nicer room on the 2nd floor, the dinner and service was very good. Maybe this room 6 is allocated to Hotels.com guests? We would go back again.
Comment from Hotel Management
Sep 26, 2017
Dear Guest Many thanks for taking the time to leave a review as all feedback is very important to us. I can confirm that we do allocate all of our bedrooms to Hotels.com guests. We hope to see you again soon. Kind regards Andrea Ince Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from kent

Great venue

Posted Jul 30, 2017
Pros: Overall great stay
Cons: N/A
Excellent hotel, staff friendly and helpful. Comfortable clean room. Good choice for breakfast. Would recommend this venue especially for a function. Grounds well kept. Great for photographs.
Comment from Hotel Management
Aug 7, 2017 by Andrea Ince, Hotel Management
Dear Janet Many thanks for taking the time to leave a review and for your kind comments. We hope to see you again very soon. Best wishes Andrea Ince Marketing Manager
5 out of 5
by Susan

great hotel

Posted Jul 29, 2017 on Hotels
we were there for my great nephews wedding. Room was nice with wet room as i am disabled.hotel nice and clean, lift was good as i am disabled. Room had air conditioning which was nice. Breakfast was nice and waitresses were polite as were receptionist. Grounds were really pretty with floral arrangements. overall i would recommend this hotel
Comment from Hotel Management
Aug 7, 2017
Dear Susan Thank you for taking the time to leave a review and for your kind comments. I am pleased that you enjoyed your stay and we hope to see you again very soon. Best wishes Andrea Ince Marketing Manager