Ratings based on 479 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Odessa, Ukraine

Luxury 5 star Hotel in Guangzhou.

Posted Jan 1, 2018
Pros: Staff, Rooms, Food.
Prime location in Tianhe. Helpful Staff. Clean spacious rooms. Breakfast buffet generous and wide variety of choices. Restaurants on the premises...
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, Hi

Above and Beyond

Posted Dec 25, 2017
During my recent stay my Chinese speaking traveling companion went to visit family. Meanwhile I got sick and had to go to the hospital. The hotel concierge went with me to the hospital and did all the translations and helped in many ways. The whole ordeal took about 7 hours. The concierge went way above the call of duty.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York , NY

Very nice hotel with nice staffs.

Posted Dec 7, 2017
This hotel is really lux hotel with clean and comfortable room. Breakfast is amazing with variety of choices. This hotel is not located on very busy area as far as I know, means not lots of shopping area and... on very near walking distance. Rooms with beautiful view.
4 out of 5
by Asif

This traveler left a rating score only Posted Nov 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Best service in Guangzhou 5 Stars

Posted Nov 14, 2017
I enjoyed the upgrade the staff were very helpful and friendly, very clean spotless and smiles great the food excellent
3 out of 5
by A verified traveler from Anaheim

decent hotel, barely 4 stars, not deserving of 5

Posted Nov 12, 2017
Cons: hotel looked old. it could use a makeover.
nothing particularly great about the hotel and nothing bad. It was just ok. staff did their best to help even with their limited English.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles USA

Excellent staff

Posted Nov 6, 2017
Staffs are always courteous and willing to help, very convenient during Canton fair, they have free shuttle service to Fair. About 100 yards left of hotel when you exit front entrance are Mcdonald’s and 7-11. about 500yards to the right across the street is Carrefour(similar to Walmart) where you can get almost anything you need. Breakfast buffet is O.K. Chinese restaurant inside the hotel is sub-par. Walk around outside of Tianhe park is around 3+miles, you will see lots of small shops and restaurants. Northeast corner of the walk outside the park is Walmart but stuffs they have are very limited, not like US.
5 out of 5
by A verified traveler

EXELLENT

Posted Nov 3, 2017 on Orbitz
VERY CONVENIENT, CLEAN, FRIENDLY STAFF, NOT FAR FROM THE PAZHU COMPLEX,
5 out of 5
by Jon

This traveler left a rating score only Posted Oct 28, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great

Posted Oct 27, 2017
Pros: Staff, room and location.
Cons: Tv and wifi
Location: Very central and 10 minute walk to subway.
A few more English tv channels and in room wifi would have made it sensational