Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Not bad, as expected

Posted Feb 25, 2016 on Hotels
Just a quick stay over.
Comment from Hotel Management
Apr 30, 2016 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
3 out of 5
by A verified traveler

へー

Posted Jan 5, 2016 on Hotels
シャワー室の水切りが悪い。漏れてトイレ場所がびしょ濡れ。
Comment from Hotel Management
Mar 12, 2016 by Aqua Holiday Inn, Hotel Management
こんにちは Thank you for taking the time to review our hotel, Sorry I can not type Japanese, わたしのことを许してください. and we are very sorry for what happened during your stay. Please note that your comment has been shared with managers and we will try to improve the situation. We hope you will give us another chance in the near future. Leo Zhao Channel Specialist.
4 out of 5
by TOMIO

Posted Mar 15, 2015 on Hotels
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
3 out of 5
by Mauricio from Campinas.SP. Brazil

Hotel OK! I can come back.

Posted Dec 6, 2014 on Hotels
Business trip - Nice room, Nice breakfast but service is so so.
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Hi Mauricio, Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.
4 out of 5
by A verified traveler from Beijing

Nice facility, easy to access

Posted Nov 17, 2014
Pros: Nice, clean rooms. The bathrooms were comfortable.
Cons: This hotel has attached rooms, but we were unable to reserve them. When we arrived, they were unavailable, so our children were across the hall.
Location: Attached mall. Neighborhood under construction (like most of Tianjin), so some noise during the day, but no construction at night while we were there.
A subway stop right outside the door and a good-sized mall attached. Nice staff. The electricity in our bathroom stopped working and we told the desk clerk on our way out for the day. When we returned that evening, it had been repaired. Be aware that, if you pay Expedia with a U.S. credit card, the hotel will want a sizable cash deposit for incidentals. We were unprepared for this, so we ended up having to hand over all the cash we had with us. Getting the deposit back at the end of the stay was easy, but travelers might want to plan ahead.
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our hotel, and for taking the time to post a review of the Aqua Holiday Inn. We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back!
4 out of 5
by Michael

Posted Aug 8, 2014 on Hotels
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Hi Michael, Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
5 out of 5
by A verified traveler from Sydney, Australia

Very nice Hotel, close to city centre and CBD.

Posted Jul 21, 2014
Pros: Clean, convenient and close to everything
Cons: Nothing from our experience
Location: Large shopping centre next door packed with every kind of restaurant, Italian Town and most of the city’s attractions are not far away.
Easy check in, room was spacious and large clean bathroom, we were on 7th floor, some street noise (car horn honking at the intersection) particularly in the morning but didn’t affect us, if you are very noise sensitive maybe request a room on the higher floors, there was construction going on across the road as well, Hotel had left a letter about this and ear plugs if the noise was too much but didn’t notice any construction noise at all at any hour of the day.
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Hi Paul, Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
3 out of 5
by Klaus from Denmark

Posted May 18, 2014 on Hotels
Checkout very slow
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Hi Klaus, Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.
5 out of 5
by Doris from Toronto, Canada

Good hotel!

Posted Apr 23, 2014
Pros: Location, room space
Cons: N/A
I booked the hotel room for my parents who had a medical examination appointment in a hospital close to Holiday Inn. According to my parents' comments, they are satisfied with the service. The room is clean, the staffs are friendly. Location is of course very good to meet their requirements.
Comment from Hotel Management
Dec 18, 2015 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
4 out of 5
by 陳先生 from 臺灣

硬體設施不太習慣

Posted Apr 16, 2014 on Hotels
因當天入住時,天氣已炎熱到近30度,但晚上回到飯店卻無法開啟冷氣,雖然反應後送來一台電風扇,但總是感覺在硬體(空調)設備上的這段時間無法制冷感到非常不習慣,建議應該端看每天的天氣狀況,而非抓一個時間區間來控制何時開放冷氣。
Comment from Hotel Management
Dec 19, 2015 by Aqua Holiday Inn, Hotel Management
尊敬的客人,您好,感谢您抽出您的宝贵时间来反馈您的住宿体验,本着让客人100%的原则,我们会认真的处理你所提出来的问题,在此感谢您对我们酒店的支持,我们期待着您下一次的光临!