Ratings based on 9 Verified Reviews

3.4 out of 5
50% of guests recommend
4.0 Room cleanliness
3.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 9, 2016 on Hotels
Everything is ok but I find little hair on the bed when I check in and air conditioning never work
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Sebastian, FL

Excellent Hotel and Spa

Posted Oct 18, 2014
Pros: Everything except the front desk staff.
Cons: Attitude and friendliness of front desk staff.
Location: Nothing o do here but it has a Spa and Hot Springs and overall gorgeous hotel.
Everything about this hotel was top notch except the front desk staff. Possibly the worst hotel staff I have ever seen in all my years and I stay in hotels about 100 nights a year.
5 out of 5
by John from Kentucky

Amazing hotel

Posted Oct 15, 2013 on Hotels
Beautiful hotel with lots to do.
3 out of 5
by A verified traveler

残念

Posted Jun 11, 2016 on Hotels
チェックインに一組20分はかかり、自分の番が来るまで約40分かかった。とてもハイアットとは思えない。造りはよいが、ただそれだけのホテル
3 out of 5
by A verified traveler

空振りしたか!

Posted Nov 11, 2015
天津北部に商用で訪れた際利用しました。ホテルの規模はデカイ(無駄に広い) 京津新城の町はタクシーが無く、輪タクが入ることを禁止されていた。(高級別荘地の為か) 近隣のレストラン街は、廃墟となっていた。車、人通りが殆ど無く中国とは思えないほどの静かな町でした。 オフシーズンなのでしょうか宿泊客も少なく、閑散とした街を見るとこの一帯の開発は空振りしたと思える ただホテル、ホテルスタッフは さすが高級ホテルと思える 質が高い。 室内プール(無料)は水温が低く入ってはみたが足先だけでやめた。  (11月利用)
4 out of 5
by Jie

This traveler left a rating score only Posted Feb 27, 2015 on Hotels
4 out of 5
by Jie

This traveler left a rating score only Posted Feb 24, 2015 on Hotels
2 out of 5
by Robert from Beijing

service was far beyond hyatt standard

Posted Jun 5, 2014 on Hotels
A weekend getaway ith my friends. arrived at the hotel around 8.30 pm. Checkin was slow. took about 20 minutes with all the booking and credit card verification. front desk staff was even unsure what time the lounge bar and the gym closes. check out was even a bigger disaster. They held me for over half an hour because they were unsure how the hotel room would get paid. it was clearly not my problem because hotels.com would eventually pay them after checkout. terrible service and we doubt whether it is one of the hyatt hotels.
2 out of 5
by 김종보 from 천진

이전과 많이 달라짐.

Posted Feb 7, 2014 on Hotels
음식이 많이 달라지고 관리상태가 기존에 비해 상대적으로 나빠짐.