Lobby

Reviews of Clarion Tianjin Hotel

3.5 out of 5
Clarion Tianjin Hotel
105 Jianshe Road, Heping District, Tianjin, Tianjin

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 108 reviews" "
Rating 8 - Good. 54 out of 108 reviews" "
Rating 6 - Okay. 17 out of 108 reviews" "
Rating 4 - Poor. 4 out of 108 reviews" "
Rating 2 - Terrible. 3 out of 108 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Chris, Vancouver

My Expedia booking, made 10 mths ago, was not in their computer system. I had to book a room at higher rate on the spot. I was asked many "silly" questions about my booking by two staff members for 10' until the front office manager appeared to tell me it was their new system that "forgot" about my Expedia booking which he entered manually. I was given the room in 2 minutes. The nightmare was: I was told their hotel got no connection with Expedia and would not give me a note, document, supporting my claim for refund from Expedia. It is a franchised hotel of the Choice Hotel group.
Stayed 5 nights in Oct 2019

8/10 Good

wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

ErnieL, Lexington KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Downtown Tianjin Hotel for the Money!
Having never visited Tianjin, I took the chance and reserved a five day stay at Clarion Tianjin Hotel. It proved to be a winner in several respects. First, its center city location meant that traveling by taxi to different sites was quick and inexpensive. Second. surrounding the hotel are a number of restaurants across the board and convenient malls and shops. Other hotels elsewhere in the city did not have the kind of cluster of stores for window-shopping and necessities. It is also at the hub of city taxis, which made for easy transportation around the city. Don't look elsewhere. This is the place to stay!
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alltogether it was a very pleasant stay and the hotel , room and staff were great -

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 4 Stars because of the little things...
Overall, the hotel is quite nice and comfortable. However, compared to other hotels in Tianjin: The staff was helpful when asked, but did not go out of their way to approach us; the pool was nice, but tiles were missing from the side; the workout room was good but not great, and the steam room in the men's locker room was not working; the breakfast buffet was full of Chinese delicacies, but a little lacking on the Western side: the website lists three restaurants, but really there is only one; the others are a coffee shop and a lobby bar; the website also listed a convenience store, but none exists; in our room for two, there was only one robe. These are all small details, but they would lead me to go back to another hotel on my next visit.

10/10 Excellent

Lu Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent

10/10 Excellent

R, St. Louis MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel. Best Concierge service
The staff at the hotel are the best. I had to interact with the concierge service the day I arrived. due to late arrival of my luggage. Peter, the concierge service supervisor, took down the information. He made sure this information was shared with the evening shift and check with me when I passed concierge desk the next day. The cleaning staff was also courteous and helpful.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Bothered by weak service
Many of the hotel staff lack hotel and service training. Also they tried to charge me for the room (I paid at time of booking) twice, both at checkin and again at checkout.

4/10 Poor

hwee tin, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is too old and the aircon is lousy. Need an total overall haul!!!

6/10 Okay

JongHak

Liked: Cleanliness

8/10 Good

Paul, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Great location, great staff, Rooms a bit small
The Hotel itself is nice, we had a double booked but the bed was about the worst I have had in a hotel ever! For one person it was comfortable but 2 it was one of those beds were you can feel all the movement, bit like sleeping on a big Jelly, anyway we saw reception the next day and they moved us without question (asked for a twin in case all doubles were the same) and the twins were very comfortable The rooms were smaller than we expected but well appointed, clean and comfortable and next to no noise from the street below, bathroom was also small and a bit disappointing, had the shower in the bath, worked ok but did think why they bothered with the bath. We only ate at breakfast which is in the restaurant on the 2nd floor, decent enough with a good mix of Chinese and Western dishes, coffee though was pretty dire, either luke warm or very watery, but staff were always very obliging and by the time we left they always knew to bring me a fresh made and "HOT" cup when I sat down. The Hotel has a gym on the 6th floor, I used it 4 times, its ok, Hotel gyms are never going to be that great, this one no exception, Pool however is good, the changing rooms are ok, the Sauna a waste of time, was never hot enough when I was there, maybe it gets switched off when ever not in use?, Steam room however was awesome, make sure you use that it works a treat. Overall, have stayed in other Hotels in Tianjin and this compares well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient for business travellers to Tianjin.

8/10 Good

David, Spring vile

Liked: Cleanliness, staff & service, room comfort
Excellent hotel
Super helpful concierge, close to downtown attractions, 24 hour fitness room for the jet lagged visitor

6/10 Okay

Topgyal , montreal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location and staff of the hotel is good.
My room was a little hot and the climate control was not working in the room, after informing the front desk about the problem their solution when I returned to my room later in the evening was to leave the room windows open . Tianjin in December & the high degree of pollution with the room windows open is not a good idea.

6/10 Okay

solomon

Disliked: Cleanliness, property conditions & facilities, room comfort
Time to go home!
Experienced power outage twice in 24 hrs,very old room.I booked my stays with breakfast included,but upon check-in had to provide proof and had to forward my actual booking email from Hotels.com to front desk personnel so I can have access to breakfast.The breakfast buffet is disappointing as well. I will not stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business stay.
Staying in a club room was a great decision for me. More space, and access to the club lounge brought this hotel to a new level of customer service. Great food,and great service!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue to stay in Tianjin
Service was outstanding, very professional

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel location is convenient for me about this trip.

8/10 Good

Zongjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea, Canada

Liked: Cleanliness, staff & service
comfortable and good
The hotel has an excellent location right by the metro stop. the staff was friendly and helpful, the room was clean and comfortable.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Philip, Russia

Liked: Cleanliness, staff & service, room comfort
Thank you
Convenient hotel for central Tianjin. Staff were great and helpful especially after I had an accident and could not walk properly or use my right hand, THe hotel is also well sound proofed and no noise from outside or inside

10/10 Excellent

Dr Hall

Liked: Cleanliness, staff & service, room comfort
Welcoming
The staff was fantastic! Many spoke good English and Dimitri, the front desk manager was beyond helpful. Will ALWAYS stay here in Tianjin.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brett, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip to Tinjin
Good Business hotel at a reasonable price. Restaurant very good chinese western food. Helpful concierge who gave me good directions and helped out with knowledge in English. Executive Lounge also very helpful.

8/10 Good

BT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally practical
Nothing particularly outstanding, nor anything particularly execrable... which makes it an ideal, practical property for business travel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tony on the SKI club

Liked: Cleanliness, staff & service, room comfort
Go for the upgrade
Lovely hotel if you are cruising out of Beijing. Tianjin city is nothing to write home about, but this hotel suited our needs to catch our cruise. Nice rooms and great staff, who kindly advised us to upgrade to the King room suites for an extra $50. This gave us a superior room, free drinks and meals in the superior club room all during the evening and free breakfast in the morning. When you are paying $40+ for a bottle of wine in China, this was great value. Concierge arranged our taxi in the morning and made sure we were not ripped off by arranging the fare and that the driver understood where we were going, Great staff at this hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ja

Liked: Property conditions & facilities, room comfort

6/10 Okay

MMD, Lebanon

Liked: Room comfort
Location
Good location, within walking distance of restaurants and shopping

10/10 Excellent

Humphery

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

BeeBee

Liked: Cleanliness, staff & service, room comfort
Great hotel with great staff
This hotel is centrally located, comfortable bed and the staff are very helpful, particularly Cathy in Guest Relations. The room we stayed in had access to the upstairs dining room which we used and found to be very convenient. We also appreciated the free internet access.

10/10 Excellent

Singapore travel

Liked: Cleanliness, staff & service, room comfort
Pre cruise
I like the hotel very much. It was very clean. I could not have asked for a better place to stay.

8/10 Good

Verified traveler

Liked: Staff & service
Great views and customer service
The hotel was in a good position in Tianjin as there were many eateries and shopping complex's nearby. The room that we stayed in was adequate for our needs being 2 queen beds for a family of 4 however the room was a little aged and smelled really bad. This was a shame as the smell was the only thing that put us off. The view of the city from our room was wonderful and the staff were extremely friendly and helpful and we really were impressed by their customer service.

10/10 Excellent

Tobias, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I had a good time at this hotel. The staff was very nice.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

4/10 Poor

x

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
旧ルネッサンスホテル時代は良く利用しておりましたが、やはり建物が古く多くの劣化が見られます。朝食もルネッサンス時代とは比べものにならないくらい貧弱なもの。滞在中にエレベーターが壊れて階段を使わされました。現在は天津滨江万丽酒店ではなくて天津滨江凯隆酒店に名前が変わりましたのでtaxiで行き場所を告げる時にはご注意下さい。
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄駅が近い 飲食店街が近い
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018