Ratings based on 56 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
4 out of 5
by A verified traveler

Quality room, food and service

Posted Sep 16, 2016 on Hotels
Very good hotel. Service was good and room fine. Asian, US and Continental buffet breakfast was also good. Had not stayed at Starwood Hotel for more than a year so all reward points were lost. Not fault of hotel but was not informed by Starwood that points would be forfeited so quickly.
5 out of 5
by Jinghui from San Jose

Great Place to stay

Posted May 16, 2016 on Hotels
Great location, Excellent condition, Great Service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great Location, Great Facility, Great Service

Posted Feb 14, 2016 on Orbitz
We stayed at this hotel for only one night during the Chinese New Year holiday. The location of the hotel is right next to a pedestrian only shopping street and across the street to a posh shopping mall, Riverside 66. The beautiful thing is, right in the mall, there is a Starbucks, a Blue Frog, and a Charme Hong Kong restaurant next to each other, all my favorites. The hotel staff was very friendly and helpful. The first room we got was on a non smoking floor but the room had a strong cigarette smell when we walked in and we asked for a different room. They did not argue or try to persuade us not doing so and gave us anther room when we returened at night.
5 out of 5
by Louise from Adelaide

Wonderful

Posted Nov 18, 2015 on Hotels
A gorgeous hotel, excellent staff and service, fabulous breakfast and great area. An absolute delight.
5 out of 5
by Simon

This traveler left a rating score only Posted Oct 19, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Pacific Grove, CA

Nothing but 5-star

Posted Aug 29, 2015
The location of the hotel alongside the river is exceeded by the impressive structure and helpful staff. The room was spacious with all amenities. Great shopping at adjacent Riverside 66 mall. The night view was fantastic. Italian town is quite close