Ratings based on 184 Verified Reviews

3.5 out of 5
65% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from NJ

Worst Hotel Ever

Posted Jul 24, 2017
Pros: ZERO
Cons: EVERYTHING
Check in person was rude. Room was dirty. Hair in the bathroom. Dark red spots on the sheets. Couch and chairs were filthy. Had to put a towel down to sit on them. Breakfast was the worst I have had in any hotel. Avoid at all costs.
Comment from Hotel Management
Aug 15, 2017 by YANA, Hotel Management
Dear Guests, Thank you for taking the time to answer the feedback We would be happy to host you again and make you a corrective experience , Yana Keitelman P.R
1 out of 5
by A verified traveler from NY

Hotel is outdated and dirty

Posted Jul 3, 2017
We checked in late. Hotel looked way dinkier then in the online pictures. I went to give the kids a bath and there was a huge cockaroch. It took two calls to get someone to come take it away. They did not apologize. Breakfast was okay. Pool is nice but packed. They need to close down and update the place.
Comment from Hotel Management
Aug 15, 2017 by YANA, Hotel Management
Dear Guests, Thank you for taking the time to answer the feedback We would be happy to host you again and make you a corrective experience , Yana Keitelman P.R
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Overlook the Sea of Galilee

Posted Apr 14, 2017 on Orbitz
The room was ready for us when we arrived. We had a rollaway bed for the third adult. Beds, clean white linens, comfortable. Clean bathroom. Breakfast confussing, 15 shekels, no it's 30 shekels, so sorry, $30 no $100. Empty dining room. No wonder. We left to go and ding breakfast.
Comment from Hotel Management
Apr 28, 2017 by Yana Keitelman P.R, Hotel Management
Dear Guest Thank you for taking the time to answer the feedback We would be happy to host you again .
4 out of 5
by Reuben

Posted Feb 8, 2017 on Hotels
It wasy nice and good i like it Thank you
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. I'm glad you enjoyed the room and the food at the hotel. At the end of the year, we will opened the bathing complex that will be the most beautiful in the area, we will be happy to host you. Best regards, Sapir Menin, P.R.
4 out of 5
by Avrohom

Decent and Spacious

Posted Feb 5, 2017 on Hotels
The rooms are spacious and clean. A little on the tired side and nothing major in decor. The down side is basic rooms have a shower that's just drains in the floor there's no tub so it gets near the toilet.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. Staff are happy to host and provide the best service. These days we renew the bathing complex of the hotel. In the bathing complex will be a large swimming pool, children's pool and a private beach. All information written on the site. We will be happy to host any time. Best regards, Sapir Menin, P.R.
3 out of 5
by Liyanage

Good food.

Posted Jan 1, 2017 on Hotels
Try to call the hotel security to case check our missing I Phone, the sicurity chief was Not found and I was getting cut off each time they put me on hold.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. The staff tries to provide the best service and I am sorry you did not feel that way. your comments will follow the relevant managers and they are in treatment . Thank you for your attention. Let me apologize for any inconvenience caused to you during your stay. I hope that your give us a second chance to host you and prove that can be a perfect vacation at our hotel. I will be happy to host you and provide you with the best. Best regards, Sapir Menin, P.R
3 out of 5
by A verified traveler from tel aviv

OK Hotel nothing more

Posted Dec 31, 2016
Pros: the room
Cons: the out side the lobby the elevators
Location: NOT GREAT !
The only good thing was that the outside of the hotel was much worse than the inside. A little improvement of the Lobby and the rooms were better. the Lobby and around the hotel are terrible. Also pics on expedia are of a different hotel and location is not marked correctly on the map.
Comment from Hotel Management
Jan 7, 2017 by Sapirme, Hotel Management
Dear Guest, The staff tries to provide the best service and I am sorry you did not feel that way. your comments will follow the relevant managers and they are in treatment . Thank you for your attention. our pool and sea complex will opened in a few months and he will be the most beautiful bathing area. Thanks for the comments so we can learn and improve. We will be happy to host you at any time and provide you the best service. Best regards, Sapir Menin, P.R
4 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Did the job for a quick night away! Incredibly friendly and helpful staff.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. I'm glad you enjoyed the room and the food at the hotel. At the end of the year, we will opened the bathing complex that will be the most beautiful in the area, we will be happy to host you. Best regards, Sapir Menin, P.R.
5 out of 5
by A verified traveler

Convenient, clean and friendly hotel

Posted Oct 9, 2016 on Hotels
Our stay was extremely relaxing. The staff was great and VERY friendly and helpful. Moriya and another receptionist whose name I can't remember went out of their way to help us in what we needed. Lucy (one of the housekeepers) was another person that made our stay very pleasant, she is the sweetest lady
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Dear Guest, We were very pleased to host you and provide you with the best service. I'm glad you enjoyed from the view and from the service. In the coming months we will opened the new bathing complex that will be the most beautiful in the area. We will be happy to host you at any time. . Best regards, Sapir Menin, P.R
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

The views

Posted Oct 4, 2016
The views are spectacular staff was friendly beds were comfortable the decor needs to be updated that's for sure. Breakfast was small and poor selection of fresh eggs, fruit or cereal. Overall a decent stay for one night. Loved the restaurant down the street called decks.
Comment from Hotel Management
Oct 5, 2016 by sapirme, Hotel Management
Dear Guest, We were very pleased to host you and provide you with the best service. I'm glad you enjoyed from the view, your comments will follow the relevant managers and they are in treatment. Thank you for your attention. We will be happy to host you at any time and provide you the best service. Best regards, Sapir Menin, P.R