Ratings based on 1,664 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Nov 17, 2017
Great place to stay. Friendly staff all around. Enjoyed the fireplace and cocktails in the evening. Close proximity to restaurants with stunning view. Sky deck was a nice Oasis to relax and hangout.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic hotel and lovely staff!

Posted Nov 15, 2017
After having a disappointing stay at our first hotel we chose, arriving at this one and being welcomed by a lovely gentleman (we can’t remember his name) restored our faith in our holiday within the Bay Area. One of the best things about the hotel were the staff. If they walked past you they’d always say hello, and also their knowledge of the Tiburon area (Like the ferry to San Francisco, which they handed us an information sheet upon arrival). Another thing we enjoyed was the heated pool and the spa area, open till 9pm it gave us chance to use them at least once a day. Which also got us chatting to some of the other people stopping there too. The only two disappointing things were (which really didn’t bother us much at all) was that you can hear the people upstairs walking around quite loudly, and the windows seem to be only single glazed so there was a lot of outside noise (this didn’t start until about 9am). We will 100% be stopping here again if we’re in the Bay Area.
4 out of 5
by A verified traveler

Great location, but rooms need an update

Posted Nov 2, 2017
Pros: Location.
Cons: Renovate rooms.
Great location, clean and pleasant staff, but rooms are tired and out of date.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sonoma, CA

Evacuation Stay

Posted Oct 22, 2017
Location: Great restaurants, shopping and hiking.
We were at the hotel with our two greyhounds while under evacuation from the wild fires. The staff could not have been kinder or more helpful. In fact, the hotel was also housing some of the First Responders and it was great that we all had a base so close to a grocery store, drug store and laundry mat, not to mention easy walking distance to the main street for pizza, burgers at Sam's etc.
Comment from Hotel Management
Nov 4, 2017 by Mitch, Hotel Management
We were dismayed to read about the losses of so many due to the wildfires. We strived to do what we could for those that were evacuated. The Northern California community has come together to help those displaced as well as the first responders who put their lives on the line for us every day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2017
hotel was nice, but the restaurant was terrible..... Service was terrible and prices were to high for the quality.....
Comment from Hotel Management
Oct 13, 2017 by Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback, I will share your feedback with our Chef and restaurant team so that we can discuss and improve in our service. I hope that if your ever back in the area that you come back and stay with us. Happy and Safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler from sonoma county, CA

Unexpected early check-in Sonoma Fires of 2017

Posted Oct 12, 2017
We had evacuated from our home in Sonoma County. Being blocked on three sides, we had to head to the coast, drive at night down hwy 1, starting out at three a.m. Arriving in Marin, could not find a room by calling around so....we called Expedia and explained our situation. Need a room ASAP check-in (as I had not slept all night and husband few hours). They found us this Lodge. Booked it for us and made sure we knew where we were heading. Upon arrival there were about five groups (also evactees from the fire) waiting to check-in. The staff had no idea we all were coming. Very professionally assured us all that we were pre-paid and will be accommodated. It took under a hour but we were checked in and I napped and my Husband went down for a wonderful breakfast. Beautiful rooms (kinda felt guilty for others up north). One observation was a young father that needed some formula heated for his infant as there were no microwaves in the room. Someone from the back office promptly came out, took him in back and took charge of the situation. Lovely beautiful grounds and close proximity to restaurants, drug store and grocery. Everyone in the community were very helpful.
Comment from Hotel Management
Oct 17, 2017 by manager , Hotel Management
Thank you for your great feedback, We take customer service very important and it's great to hear that we we're able to accommodate you. If your ever back in the area please do come back to stay with us. Happy and Safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Comfortable Place - Close to Everything

Posted Oct 8, 2017
Pros: Facilities allowed for outdoor access--pool, firepit, dining area which made for a relaxing atmosphere.
Cons: Room/bathroom showing wear and tear. Some maintenance/upgrade is needed.
Location: Easy to get to from San Francisco or Sonoma/Napa wine country.
Comfortable lodging with nice parking. Very friendly staff. Nice facilities
Comment from Hotel Management
Oct 10, 2017 by manager , Hotel Management
Dear Valued Guest, Thank you for your great feedback, I will share with the team here on property. Happy and Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great place

Posted Oct 7, 2017
Pros: Loved everything
Cons: Nothing all excellent
Location: I location was great, walking distance to everything
Week had a wonderful time and the place and staff was over the top in every way. We will return. Great location.. Loved our stay
Comment from Hotel Management
Oct 7, 2017 by Manager , Hotel Management
Dear Valued Guest, Thank you for your great feedback, we hope to see you again soon. Happy and safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Great location

Posted Oct 1, 2017
Wonderful spot. We walked everywhere in town. Patio restaurant is very nice & the sliders are the best.
Comment from Hotel Management
Oct 3, 2017 by Manager , Hotel Management
Dear Valued Guest, Thank you for taking the time to leave us a great review, We hope to see you again soon. Happy Travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from alton

good hotel in central location

Posted Sep 18, 2017
Pros: The fire pit with chairs pulled close around it, the fantastic shower in my room and the friendly, helpful staff.
Cons: The fridge in my room was very noisy
Location: Perfect location to explore surrounding areas, good restaurants and bike hire which was the best fun particularly the electric bikes
The Lodge is the perfect place to stay to explore San Francisco and the surrounding areas. It is comfortable, clean and the staff are all very helpful. Tiburon is very quiet so not the place to stay if you are looking for exciting night life but it is a perfect location for those looking for a quieter, more relaxing holiday. There are plenty of restaurants and you can eat in the Lodge too.
Comment from Hotel Management
Sep 19, 2017 by Manager , Hotel Management
Dear Valued Guest, Thank you for the great feed back, We will look into that noisy fridge. I hope that if your ever in the area that you come back to stay with us Happy and Safe travels.