Pleasant staff. Liked the location right on the marina and the room (deluxe king) was comfortable and clean. Balcony was tiny with only one chair and had marina view, not bay view, but was pleasant. Breakfast is continental but adequate and the delivery to the room was great. The group balcony area overlooking the bay was very nice with a firepit at night, and the wine and cheese happy hour was also nice. HOWEVER, the walls of these rooms are very thin and we could hear every detail of our neighbors' loud conversation late at night and early in the morning. Tried calling the front desk at 1 am to complain and just got a voicemail box. Also didn't like that the parking is not included in the price and is a public lot a block away.
Comment from Hotel Management
May 24, 2016 by Collin Phillips, Hotel Management
Thank you for taking the time to share with us your experience while at the Waters Edge Hotel. I'm glad to hear that you enjoyed our breakfast, delivered to you in-room at the time of your choosing! I am sorry to hear that you had issues with noise, however. This is not the norm, and in my experience the only time there is a noise issue is if a neighbors voice is raised to a shout. I deeply apologize for the fact that our overnight host was not at the phone, to assist you with this. I have taken the time to speak with my overnight team to ensure this never happens again. When you next visit us, please don't hesitate to reach out to us to assist you with booking, dinner reservations, and parking. We are always delighted to assist you with anything you may need, including luggage!
Waters Edge Hotel