Ratings based on 107 Verified Reviews

3.2 out of 5
70% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jan 7, 2017
Pros: Good breakfast
Cons: Sound proof rooms
Hotel room very noisy due to travelling rail right next to hotel Noise went on all night as rail service up and down the hill made it almost impossible to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent value in an expensive city!

Posted Nov 14, 2016
Pros: Great location! The bonus was the delicious buffet breakfast that is included in the very reasonable price. The staff were all friendly and helpful.
Cons: Unreliable Internet in my room
Location: Very central. Minutes by foot from the lake, convention centre, museums and shopping
If you just want a very clean room with a basic, comfortable bed, a shower with lots of hot water, and a toilet that works well, in a convenient location - this room fills the bill and is a real bargain. Of course there were a few glitches if you're fussy: the occasional noise does transmit to your room as does smoke from the smoking room, whereas the Wifi didn't reliably transmit in my room so I had to come down to the lobby meeting room (which was well lit and empty) to work. All being said I would definitely stay here again.
3 out of 5
by A verified traveler from London

Location drawback

Posted Sep 30, 2016
Pros: Staff - very nice and helpful. Location - central
Cons: - Noisy plumbing - Overall look of the reception area and bar area - More lighting down the corridors - Not sure it's worth the cost
Location: Location was good for walking everywhere
Pity about the building site next door. Guests should have been told there was work being done on the finicular outside the hotel entrance. Made the entrance ugly and unattractive and uninviting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Issaquah, WA USA

Nice centrally located hotel

Posted Sep 30, 2016
Pros: good location
Location: central location makes for great access to lakefront and downtown
Nice experience in good location within walking distance of the train station as well as the lake
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2016
GOOD LOCATION GOOD LOCATION -------
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2016
Great staff, nice workout facility, good breakfast and a fantastic price.
2 out of 5
by A verified traveler

Posted Jun 27, 2016
Very hard to find, AC was not working, very loud hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2016
No view from Windows. Not enough walking space for a room for 4 pax.
4 out of 5
Recommended
for Everyone
by A verified traveler

nononsence, clean reasonably price in a goog locat

Posted Feb 26, 2016
Pros: clean
Cons: regular Hangers
Location: all shopping, dinning, close to lake
pleasant, easy access to old town, nice streets to walking around. Safe. Higher taxi rates
2 out of 5
by A verified traveler

OK Hotel for an overnight stay

Posted Sep 25, 2015
Hotel was OK. The location is not very convenient - it is pretty far from the train station and it is all down-hill which is very steep. So if you have luggage, it is not very easy to walk to the hotel. They had a ""funicular"" tram that runs from station and drops off right next to the hotel - but it is out of service right now due to maintenance - it will not be in service until 2016 at least. In absence of the tram, they have a shuttle bus that runs from the station but drops off a bit away from the hotel. The way from this stop to hotel is all up-hill. The lake is a close down-hill walk and has some good restaurants around. Room was very small. There was no space in the room - while walking around the bed, one has to be careful about not getting hurt by the furniture or the wall-mounted TV. The bathroom was even smaller - if a person uses the toilet, the sink would almost be in the person's lap! If someone is tall enough, they can use the toilet while brushing their teeth! A person literally has to ""slide"" in to be able to sit on the toilet. They have a laundry room - but it is open for limited hours. Breakfast is not included in the room rent. It can be a bit noisy at night - there are live performances going on right in front of the hotel.