Garni Nessi Experience
Posted Apr 17, 2017
I visited the Garni Nessi Hotel in Locarno, Switzerland from 11th-15th April, 2017. On arrival the swimming pool had no water in it but that was sorted immediately when I highlighted my son was looking forward to using the pool. I asked for extra towels and a pillow because there were 3 of us and we were given them without any problems.
The room was very basic. The tv only gave access to news channels in English which was disappointing. The fridge was dirty. There were no coffee and tea making facilities which, in this day and age, is not common. There was no hairdryer either. The bath was only suitable for a child. If your are over nine stones you can forget about having a bath as it is a tight squeeze. The shower head does not point in a downward direction so it had to be held in your hands to have a shower.
The staff in the dining room in the morning were always very helpful and pleasant and made the experience better.
I was quoted a price of £518.00 with Expedia for the room for four nights but when I checked out and wished to pay for the room I was charged £539.18. When I queried this with the owner, he was not interested and said it was nothing to do with him and to contact the bank or Expedia. I think that when you are quoted a price in line with your budget, that is the price you should pay and that should be honoured by the hotel.
You can get easy access to the main area of Locarno by a short bus ride but I wouldn't stay again.