Get an overview of this hotelFamily-friendly hotel with 3 restaurants and full-service spa


This family-friendly Lugano hotel is located near the airport, within a 15-minute walk of Lugano Exhibition Centre and Palazzo dei Congressi. Parco Ciani and Cantonal Art Museum are also within 1 mi (2 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and an outdoor tennis court are onsite.

Room Amenities

All 74 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Grand Hotel Villa Castagnola

Viale Castagnola 31 Lugano TI 6906

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hotel Villa Castagnola features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 4864 square feet (452 square meters) include conference space. This luxury hotel also offers a health club, a sauna, and spa services. Onsite valet parking is complimentary. A total renovation of this property was completed in February 2016.

  • Free WiFi 
  • Free wired high-speed Internet 
  • Year Built 1880 
  • Number of floors - 5 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 74 
  • Babysitting or childcare 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Luggage storage 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 452 
  • Outdoor tennis court 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 4864 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Steam room 
  • Indoor pool 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

  • DVD player 
  • Private bathroom 
  • Desk 
  • Soundproofed rooms 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Down comforter 
  • Individually decorated 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna.

Spa Services

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Steam room in spa 
  • Sauna in spa 
  • Massages 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of CHF 50.00 per pet, per night
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CHF 20 per night
  • Pet fee: CHF 50.00 per pet, per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hotel Castagnola
  • Grand Hotel Villa Castagnola
  • Grand Hotel Villa Castagnola au Lac
  • Grand Hotel Villa Castagnola au Lac Lugano
  • Grand Villa Castagnola au Lac
  • Grand Villa Castagnola au Lac Lugano
  • Villa au Lac
  • Villa Castagnola
  • Villa Castagnola au Lac
  • Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Lugano

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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