Get an overview of this hotelFamily-friendly Lugano hotel in Lake Lugano with 3 restaurants

Location

This family-friendly Lugano hotel is located near the airport, within a 15-minute walk of Lugano Exhibition Centre and Palazzo dei Congressi. Parco Ciani and Path of Olives are also within 1 mi (2 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and an outdoor tennis court are onsite.

Room Amenities

All 74 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hotel Villa Castagnola features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 4864 square feet (452 square meters) include conference space. This luxury hotel also offers a health club, a sauna, and spa services. Onsite valet parking is complimentary. A total renovation of this property was completed in February 2016.

  • Free WiFi 
  • Free wired high-speed Internet 
  • Year Built 1880 
  • Number of floors - 5 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 74 
  • Babysitting or childcare 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Safe-deposit box at front desk 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 4864 
  • Conference space size (meters) - 452 
  • Outdoor tennis court 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Steam room 
  • Indoor pool 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • DVD player 
  • Private bathroom 
  • Desk 
  • Soundproofed rooms 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Down comforter 
  • Individually decorated 
  • Pillow menu 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Breakfast

Start your day with a free buffet breakfast, available daily from 7:00 AM to 10:30 AM. Room service is available during limited hours.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna.

Spa Services

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Steam room in spa 
  • Sauna in spa 
  • Massages 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CHF 50.00 per pet, per night
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 4.1 per person, per night. This tax does not apply to children under 15 years of age.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CHF 20 per night
  • Pet fee: CHF 50.00 per pet, per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hotel Castagnola
  • Grand Hotel Villa Castagnola
  • Grand Hotel Villa Castagnola au Lac
  • Grand Hotel Villa Castagnola au Lac Lugano
  • Grand Villa Castagnola au Lac
  • Grand Villa Castagnola au Lac Lugano
  • Villa au Lac
  • Villa Castagnola
  • Villa Castagnola au Lac
  • Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Lugano

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.



Grand Hotel Villa Castagnola ratings based on 5 Verified Reviews

Learn more.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
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beautiful hotel

5 out of 5
by
Posted Sep 20, 2015
wonderful setting, fabulous restaurant, warm service
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Wonderful hotel with equally wonderful staff.

5 out of 5
by from Brisbane Australia
Posted Jan 3, 2014
Pros: The beds, the quiet and the efficieny of the staff.
Cons: Nothing everything was perfect
Location: We took the city train tour which was nice after walking around all the shops. We were going to go up to Mount Bre but it was a bit to cold.
This hotel ticked all my boxes with free wifi and comfort. The staff went out of their way to help with anything requested. When booking our trnasfer to Malpesa the car arrived early. The room was fantastic two bathrooms both equally set up. The bed was the best we had slept in over a one month stay in Italy, Germany and Switzerland. The balcony was well set up and the grounds were beautiful with the christmas lights all set up. The meals were fantastic and service second to none. Although a little way from the city it was wonderfully quiet and the stroll into the main area a delight as you walk through lovely parks and on the waterfront. A wonderful city to visit and a great hotel to stay in. We stayed in a Junior suite and couldn't have asked for a more luxury stay.
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Nice hotel

4 out of 5
by
Posted May 3, 2012
Pros: room decor
Location: Walking distance from the lake
Hotel was nice with friendly staff. The decor of the room was good and very unique.
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Fantastic hotel

5 out of 5
by from Northern Ireland
Posted Aug 13, 2007
All rooms have stunning views, and the service is excellent. The food is exquisite for sure, (but a little pricy). The hotel is a good 15 minutes walk form the main part of Lugano, which make it acceptably quiet at night. It also has lush gardens with ample sunbathing facilities and a private lido on the shore. A most agreeable place to stay.
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Sehr schönes, gepflegtes Hotel mit Charme

5 out of 5
by from Karlsruhe
Posted May 17, 2016
Unser Aufenthalt in der Villa Castagnola war perfekt - der Service war hervorragend und wir fühlten uns zu jeder Zeit sehr wohl. Die einzigartige Lage des Hotels lud zu Spaziergängen am See ein.
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