Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New York, NY

Great location and price

Posted Aug 19, 2016
Pros: location and charm
Location: Everything is nearby - Lake Lugano, old town, restaurants and bars, churches and other historical sites, luxury shopping, etc.
This hotel is walking distance from everything (train station, bus stop, town, lake, etc.). The interior maintains old world charm but is still comfortable and updated with all necessary modern conveniences. Furthermore, I sprung for a lake view room and spent a lot of peaceful time on my balcony where I could take it all in. Great spot!
5 out of 5
by A verified traveler

Nice stay at Lugano

Posted Aug 13, 2016
Pros: Closeness to the lake. The front room save a very nice view to the lake, but you have to pay extra. Shopping area, restaurants are near. No car needed
Cons: The room would be better with a fridge and coffee machine. Need plugs for phones and iPad in every room. They have some at front desk but not enough.
Location: Lake is cross the street. Very nice area to walk. Shopping of brands are all over. Nice restaurants , but expensive.
Comfortable place with very nice staff. Lake is just cross the street.
5 out of 5
by A verified traveler

Nice hotel close to the lake

Posted Jul 11, 2016
The hotel is close to the lake and also to eating and shopping places
5 out of 5
by A verified traveler from Melbourne

great hotel - overlooks the lake and in the centre

Posted Jun 25, 2016
Pros: Very helpful staff - very efficient. very good room with good facilities
Cons: Internet connection very poor - constantly cuts out
Location: great location. I attended the Martha Argerich Festival in excellent concert halls around the town
fabulous hikes around the lake and in the mountains .fabouous weather - sun shining every day with an average of 25 celsius
4 out of 5
by A verified traveler

Hotel storico

Posted Jun 2, 2016
Pros: Posizione, WiFi, colazione
Cons: Bagni
Hotel in posizione eccellente al centro di Lugano, un pò datato ma pulitissimo e confortevole. ottima la colazione, cortese ed efficiente il personale. Una nota di merito per il wi-fi : immediatamente collegato, senza bisogno di password ed anche veloce. Camere adeguate al livello (l'hotel è 3 stelle, non 4) con bagni un pò vecchiotti, ma non manca niente (a parte il frigo bar). Prezzi alti per noi, ma normali per Lugano.
4 out of 5
by A verified traveler

HERITAGE OLD CHARM HOTEL ON LAKE LUGANO

Posted May 27, 2016 on Hotels
Lovely over 100 year old Heritage Hotel right on the lake. Shopping and Dining in walking distance in neighbourhood.
5 out of 5
by Manuel

This traveler left a rating score only Posted May 27, 2016 on Hotels
5 out of 5
by ekj from kansas

Posted May 21, 2016 on Hotels
hotel is great. people say the bar is great, it's not
3 out of 5
by Maria Alicia from Rosario

Posted May 16, 2016 on Hotels
Muy lindo hotel antiguo pero q no se perdería su estilo si pusiesen un frigobar máxime q de noche los restaurantes vecinos están cerrados Los resto abiertos no están lejos pero me ha pasado q al llover se complicaba En el hotel no hay posibilidad de cenar salvo algún sandwich muy malo
5 out of 5
by gerardo

Muy bueno

Posted May 11, 2016 on Hotels
Muy bien, nos atendieron bárbaro y la vista es excelente