Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2015
Sehr netter Empfang, heimeliges Ambiente Das Zimmer war sehr gepflegt und ruhig.
4 out of 5
Recommended
for Getaway With Friends
by Helge from Oslo

Hotell med atmosfære som har topp beliggenhet

Posted May 30, 2015 on Hotels
Koselig hotell med atmosfære som har topp beliggenhet ved sjøkanten. Veldig bra restaurant eid av hotellet ligger nede ved sjøen. Små, men helt OK rom.
5 out of 5
Recommended
for Families
by Heidemarie from Österreich

Ein Wohlfühlhotel direkt am See

Posted May 17, 2015 on Hotels
Wir verbrachten 3 wunderschöne Tage im Castello Seeschloss in Ascona. Zimmer, Frühstück, beheizter Pool und Service - es hat einfach alles gepasst. Wir hatten Standardzimmer gebucht, bekamen aber ein wunderschönes Superior-Zimmer mit Seeblick. Beim Frühstück gibt's auch täglich einen Folder mit Wettervorhersagen und guten Tipps für Ausflüge in die Umgebung. Im angeschlossenen Seerestaurant kann man guten Fisch essen und mit einem Glas Wein den Abend ausklingen lassen.....
5 out of 5
Recommended
for Couples
by Franz from 3210 Kerzers

Supper Hotel !!

Posted Apr 17, 2015 on Hotels
Sehr gute Lage.Supper Service.TV Empfang nicht optimal,aber wir sind ja nicht in den Ferien um TV zu schauen.Komme wieder.
5 out of 5
Recommended
for Couples
by Martin from Thun

Alle Jahre wieder

Posted Apr 13, 2015 on Hotels
Wir kommen seit vielen Jahren regelmässig ins Castello und sind begeistert von der Lage und Service
4 out of 5
Recommended
for Couples
by Brigitta from Haut Vully

Romantik und Superstaff

Posted Apr 9, 2015 on Hotels
Ein kurz und intensiver Kurzurlaub im Schlosshotel Castello Ascona einfach wunderbar
5 out of 5
Recommended
for Couples
by Edith und Peter from rudolfstetten

Immer wieder!!!

Posted Oct 26, 2014 on Hotels
Perfekt alles zu unserer Zufriedenheit.
2 out of 5
by A verified traveler

Big disappointment on our golden anniversary

Posted Oct 14, 2014
Pros: The view is amazing.
Cons: The service.
Location: Ascona is lovely, but stay away from this hotel!
I booked this room on Expedia and thought the Tower would be romantic on my 50th wedding anniversary. Nowhere did it say that this room was difficult to access on a steep and narrow staircase. When my daughter called the hotel to book a transfer to/from the airport (which, by the way, was significantly more expensive than all the options we found on the internet), she was told there were "some stairs". That was a massive understatement. The result was that my husband and I, two elderly retired people, really struggled to enter/exit the room. The next day we were given a new room. But the hotel gave us the most modest room in the house, which was disappointing for such an enormous event in our lives, of which the hotel was perfectly aware. Not only that, but we were not informed about the price for this room. It looked like a standard room to us, but we were charged high season prices for a superior room without being informed of this. I have since complained in writing, but rather than try to compensate an elderly couple who picked this hotel for their 50th anniversary celebration and were bitterly disappointed, the hotel brushed us off completely. This is no way to treat people! I am so upset by this experience that I will also write to the Swiss Board of Tourism.
5 out of 5
Recommended
by CH from CH

Schönes Hotel am See

Posted Sep 14, 2014 on Hotels
Rustikales Hotel, aber sehr gepflegt; werde wieder hingehen.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Peterli from Winterthur

Posted Sep 6, 2014 on Hotels
Zimmer war ringhörig