Ratings based on 31 Verified Reviews

4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gloucester, UK.

I had stayed at this hotel before and as expected.

Posted Oct 23, 2016
Pros: On the sea front and good breakfast.
Location: In Lugano centre and everything convenient.
The room was booked but not payed for so I needed to pay. Not happy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Sep 16, 2016
Centrally located to everything. Great view from balcony. Would definitely stay there again. Staff was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lake View

Posted Dec 18, 2015
Pros: Lakeside location, great view, centre of town, decent continental breakfast
Cons: The shower curtain/bathtub
Location: Lakeside promenade; UBER expensive shopping; 250m. from Lugano Arts and Culture centre, 150m from 1 of the most beautiful churches in Switzerland.
Reasonable sized room, overlooking Lake Lugano; soundproofed windows fitted, definitely a MUST! Bathroom OK, but as ever with hotels of all shapes and sizes (and stars) the shower over the bathtub was a disaster waiting to happen, and sure enough it leaked onto the bathroom floor! How is it that interior designers for hotels have no idea about showers, and what occurs when a body gets under a high pressure spray of water? Even my dog understands that!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Perfect location - simple yet functional

Posted Sep 8, 2015
The location is probably one of the best in Lugano if you were here sightseeing, right across the pier with a bus stop outside, easy walk into town centre. Perfect for first time visitors The balcony was a nice bonus and the hotel was clean and staff were friendly and extremely helpful Breakfasts could have had more variety however it was still of good quality
3 out of 5
Recommended
for Families
by A verified traveler

Good location at the centre of the lake.

Posted Aug 21, 2015
Pros: The views from the breakfast dining room were lovely.
Location: Take a boat trip to Gandria to experience a more traditional village and good food.
Quaint, slightly old fashioned but clean. This hotel provides the perfect base for exploring the area as the boats are opposite the hotel and it is in the centre of the lake.
4 out of 5
Recommended
for Everyone
by A verified traveler from YK

Excellent location with fantastic view

Posted Jul 30, 2015
Cons: Elevator only one, and small.....
Location: MAny restaurant, shopping, recreations etc... all you have it near by..
I stayed in this hotel for my short holiday, check in very quick, room with fantastic view, clean , staff /receptionist very helpfull, breakfast excellent and healthy and the breakfast room has a excellent view too . Will come back again !!
4 out of 5
Recommended
for Everyone
by A verified traveler from Coronado

Posted Jul 27, 2015
Pros: Location and Clean and comfortable
Location: Great
Great Location and convenient to shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Fantastic location

Posted May 28, 2015
Pros: Helpful staff, yummy breakfast, fantastic view, close proximity to the city center
Cons: Wifi connection on 6th floor for FaceTime was intermittent
Location: Boat cruise across the street, walking distance to the city center and park,
Fantastic location with a lake view right near the piazza! Delicious complimentary breakfast, very helpful staff. Only drawback is the noise off the street late at night, but otherwise amazing!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara CA

Great hotel near city center and across from lake

Posted May 28, 2015
Pros: Our room was large, and very clean and tidy.
Cons: A second luggage rack would be very helpful.
Location: The hotel is very centrally located and close to great shopping, restaurants and the lake, with boats to Gandria and other nearby towns.
We liked this hotel because it is only feet from the city center, and right across the street from the beautiful lake. The check-in was very easy with a friendly receptionist. Our room was very roomy and pleasant. The double paned windows kept any street noise out. The buffet breakfast had a very nice selection of fresh food, with a nice variety. The breakfast room is very sunny with a wonderful view of the lake. A very pleasant experience. We would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from kingdom of Saudi Arabia

Posted Mar 29, 2015
Stayed fot 4 nights. Hotel is very clean. Friendly staff. Very close to popular plazas. Wonderfull views of the lake.