Ratings based on 27 Verified Reviews

3.3 out of 5
67% of guests recommend
3.9 Room cleanliness
3.4 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by ASHISH

Nice pleace to relaxe

Posted Jan 6, 2018 on Hotels
As it was on island so food was not soo good, but the staff was too good and helping
2 out of 5
by A verified traveler from Canada

Below my expectations

Posted Aug 30, 2017
Pros: The Beach was nice, the character of the building was nice.
Cons: The services. The hotel has much potential but right now it is operating with little to no services for guests.
Location: There is nothing on the Island except a little hut about 100 feet away that serves beer and a some finger food. Literally a hut.
The Beach was beautiful and the building itself had much character but the services was terrible. They did not mention the wrist bands until we realized we couldn't eat without them. There were no restaurants on the Island so we had no choice but to each on the hotel. The food was awful. Deep fried corn bread, definitely not what I would consider an AREPA. Coffee was terrible they ran out of Milk. The staff was somewhat friendly. I presume they did the best with what they had. Do not bring Babies, there are No highchairs and the rooms do not have a fridge to store milk. Room was clean, cleaning staff was great.
Comment from Hotel Management
Sep 2, 2017 by Community Manager - Hotel Dorado Plaza , Hotel Management
Dear guest, we appreciate your comment. we regret if our service was not very well for you. We will talk to the staff to improve. Thanks :)
3 out of 5
by A verified traveler

You get what what you pay for

Posted Jul 31, 2017 on Hotels
The place is super run down and not very well kept. The service is hit and miss. Some people are super attentive some not so much. Pool closes at 6. Área is not very safe, but it's an ok place to get away from the city.
Comment from Hotel Management
Sep 2, 2017
Dear guest, we appreciate your comment. we regret if our service was not very well for you. We will talk to the staff to improve. Thanks :)
3 out of 5
by Bassem from Canada

Good for a night on the island, but not more.

Posted Jul 27, 2016 on Hotels
I decided to stay here with my girlfriend for one night only. The hotel clearly had lost its charm many years ago - it was just continuing to run without causing much of a stir. Very spartan room, however everything was clean and worked. Service was very good, but it looked more like some patron's forgotten villa then a luxurious beach front hotel.
4 out of 5
by Nikhil from Bethesda

Great place, needs the right guest.

Posted May 27, 2016 on Hotels
Wonderful place, with customer oriented staff. A little run down and got allergies in the room. The shower was very minimal. If you're used to traveling in 3rd world countries and appreciate the difficulties of running a hotel on a remote island, I'd recommend this place. Otherwise it would be challenging.
3 out of 5
Recommended
for Everyone
by A verified traveler from Paterson, NJ

Beautiful beach, not much nightlife.

Posted May 4, 2016
Pros: The beach and the staff.
Cons: The rooms are big enough, but could have used a small refrigerator given the heat.
Location: Didn't explore the surroundings. Wanted to visit the ruins on the other side of the island but waited too long to arrange transportation.
The beach was fabulous, the water is fantastic. The staff was super friendly. Nice hotel for those seeking to relax. If you like a little more excitement (night clubs, casinos, shopping, etc.), you will probably be bored, and getting on and off the island is a bit complicated, as they only have small boat service coming back and forth from the mainland.
3 out of 5
Recommended
for Everyone
by A verified traveler

good hotel to relax at the beach

Posted Mar 31, 2013
To be honest the hotel is in no very good condition, but they are building and reparing a lot. I believe a got one of the worst room. So some other rooms and they looked nicer and cleaner. The food was not very good. The staff is very friendly and helpful, except for the old recepionist. His spanish is very hard to understand and he is not very helpfull. The hotel has a nice pool and the beach infront of the hotel is beautiful. You have from there a nice view of new Cartagena. After 3pm the wind gets really strong and its not comfortable anymore to be at the beach. The island on which the hotel is located is not part of rosario islands. Its actully way more complicaded to do a trip to the islands from here than from cartagena. The boot to the island costs $3. You have to take the boot at the beach "boca grande".
4 out of 5
by Marcela

excelente todo a excepción de motos en la playa

Posted Aug 1, 2017 on Hotels
el hotel, la playa, el servicio muy bien, solo dos inconvenientes importantes, hay un problema y es que pasan motos por la playa y hay días en que ponen musica a muy alto volumen todo el día. Mas que todo por el tema de la motos pensaría no volver allí, a pesar de la grata experiencia que tuvimos en este hotel
Comment from Hotel Management
Aug 5, 2017
Buen día Cordial saludo Por medio de la presente me permito confirmar que hemos recibido sus comentarios y es para nosotros muy importante su opinión. La circulación de las motos es un inconveniente que siempre hemos tenido porque en la Isla también viven personas que no se les puede prohibir el acceso de sus vehículos, ya que las playas no se pueden privatizar y es la única vía de acceso que tienen para realizar sus quehaceres. Nos agrada mucho saber que con los servicios del hotel no haya tenido percances y a pesar del inconveniente externo le hayamos podido brindar una grata estadía. Que tenga un excelente fin de semana.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 25, 2017 on Hotels
4 out of 5
by A verified traveler

Buena ubicación frente a la playa

Posted Mar 21, 2017 on Hotels
Buen servicio. Buena ubicación frente a la playa