Dear, Quality Inn Tifton
Customer Service,
I am writing to formally complain about the unacceptable conditions of my recent stay at Quality Inn in Tifton, Georgia. I booked a room with having reservations for five nights, expecting the advertised amenities, including a handicap-accessible unit with a pool, and hot that did not work at all. There bed was very hard
they need new mattresses. As I am on crutches and use a cane, this was crucial and discomforting for me, especially since I drove 14 hours from Michigan to attend my father’s funeral.
Upon arrival, I encountered numerous issues. The room was in a disgraceful state: the light fixtures were broken and being repaired for over two hours, the showerhead was clogged and unclean, the carpet smelled of animals and was visibly dirty, and the sheets were not clean. I had to lay on top of the comforter, and the furniture was dusty; no housekeeping was provided. Furthermore, the pool area, which was listed as an amenity, was not at all what was advertised. This was a complete failure of the standards I expected from Choice Hotels.
Given the distress and inconvenience, especially in the midst of a family tragedy, I request a full refund for my stay. I have attached video evidence of these issues for your review. I trust that Choice Hotels will address this promptly and ensure that no future guest has to endure such conditions.
Sincerely,
Karese Hargrove
short.hargrove@yahoo.com (586)252-0454