Ratings based on 13 Verified Reviews

3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Forest Park, Ga.

Came down for family Christmas! Place to sleep!

Posted Dec 24, 2016
Comfortable! Just needed a pkace to sleep! Had 2 rooms for family!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, FL

Best Place to Stay in Fitzgerald, Georgia!

Posted Dec 17, 2016
Pros: Location
Cons: Hallway and stair cleaning.
Location: Great location, close to family reunion venues, plenty of interesting restaurants and Sonic Drive In, as well as shopping and browsing places.
Like the new look, a bit concerned with scattered debris in the stairway but room was spotless, quiet, beds nicely made fresh and very comfortable. There was one small roach in the bathroom but did not see anymore anywhere else. Very nice improvements from previous stays. Staff was attentive and helpful, love the waffle maker and breakfast options!
Comment from Hotel Management
Dec 30, 2016 by Kevin Clady - GM, Hotel Management
Thank you for taking the time to write your online review regarding your recent stay. I will share your comments with the team. We take pride in our hotel and the services we provide. We are glad you enjoyed your stay. Thank you for your business and we look forward to seeing you the next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2016
The room was comfortable and clean. We would stay there again.
Comment from Hotel Management
May 18, 2016 by Kevin Clady - General Manager, Hotel Management
Thank you for taking the time to write your online review. Feedback from our guests in very important to us and your input helps our continuing efforts to provide excellent service plus a nice stay. Thank you for your business and we hope to see you again real soon.
2 out of 5
by A verified traveler from Athens ga

Disappointing

Posted Mar 29, 2015
Pros: Staff was very friendly
Cons: see comments above
thought this would be the newest, therefore cleanest and up to date place to stay during my class reunion but was very disappointed. Rarely had internet service in my room although the staff said they were trying various things to help on the many occasions I reported the problem. The top sheet was too short for the bed. The carpet was awful. The sink did not appear clean. Will try another place next time I'm in town.
Comment from Hotel Management
Mar 31, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your online review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I can tell you that our bathrooms will be receiving a refreshing update within the next few months. We are working on the Wi-Fi but many issues are not with the property but with issues at the source due to our rural location. The one thing we have no control over are outages from the source. Again, thank you for time, valuable feedback, and your business. I sincerely appreciate it and hope you will give us another chance to provide you accommodations on your next visit to Fitzgerald. Kevin Clady - General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Posted Mar 14, 2015
Nice clean maintained hotel. Staff was exceptional.
Comment from Hotel Management
Mar 16, 2015 by Kevin, Hotel Management
Thank you for writing your online review. Feedback from our guests is very important to us and helps our continuing efforts to provide a nice service for a great stay. Thank you so much for your business and we look forward to seeing you in the future Kevin Clady - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Only spent one night. bed was clean and ok.

Posted Mar 14, 2015
Pros: location and upkeep.
Cons: Pest Control definitely.
Location: Same town. Location was fine for my needs.
My experience was OK. Staff was polite and friendly. did see a bug.
Comment from Hotel Management
Mar 16, 2015 by Kevin, Hotel Management
We very much appreciate and value your feedback. I will share it with our team and we take pride in our hotel and the services we provide. Thank you for sharing your experience and we look forward to seeing you in the future. Kevin Clady - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Nice hotel in business district

Posted Feb 3, 2015
Staff was very friendly and helpful. The room was clean and comfortable. This small town doesn't have many hotel options and this is the nicest I have found in Fitzgerald.
Comment from Hotel Management
Mar 6, 2015 by Kevin, Hotel Management
We very much appreciate and value your feedback. Your review will serve as encouragement to the staff as we strive to continuously improve the quality of the services we provide. It is always a pleasure to receive feedback and positive feedback is even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kevin Clady - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Pros: Location.
The hallway smelled really smokey, although the room didn't.
Comment from Hotel Management
Jun 13, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your online review regarding your recent stay at our hotel. All feedback is very important to us and we can assure you that we will use your information to do everything possible to create an enjoyable experience for all our guests. I will have the hallway issue checked out to see what we can do in the future. We hope to see you again soon.
5 out of 5
Recommended
for Couples
by A verified traveler

needed comfort on a long trip.

Posted Sep 3, 2014
comfortable bed, light quilt , 4 pillows, large variety breakfast, easy checkout & good price.
Comment from Hotel Management
Mar 7, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your review. I will share your kind comments with my staff. We have a new breakfast attendant and she will love to hear you enjoyed your breakfast. We take pride in our hotel and the services we provide. We are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Kevin Clady - General Manager
2 out of 5
by A verified traveler

We were not impressed with this hotel

Posted Apr 11, 2014
There is a second story with no elevator. The desk person was clueless upon our check in. We normally stay at Hampton so this was a downgrade to our expectations. Glad it was not anymore expensive than it was. We did not stay the second night as scheduled for those reasons.
Comment from Hotel Management
Oct 18, 2014 by Kevin, Hotel Management
Thank you for taking the time to write your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback to make improvements to ensure we offer an exceptional experience for all our guests in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with accommodations on your next visit to Fitzgerald.