Ratings based on 487 Verified Reviews

3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2017
Okay place to stay but cleaning staff did not do adequate job
4 out of 5
Recommended
for Everyone
by A verified traveler from phan

Nice and convenient

Posted Apr 8, 2017
Good location near freeway. Clean n neat. Also it has good rate.
Comment from Hotel Management
May 25, 2017 by Front Desk Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to leave us feedback. My staff and I thank you for your words of praise! We strive for great customer service and it is always a pleasure to know we have accomplish that for our guests. We are available and happy to help in any way we can. Thank you again for the positive feedback, we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spring Break trip.

Posted Apr 3, 2017
Everything would have been perfect has we not had to wait 2 hours for our bedding. One of our beds did not have any bedding on it ans we had to wait until it got washed and dried. Then we had go make the bed ourselves.
Comment from Hotel Management
May 25, 2017 by Front Office Manager, Hotel Management
Thank you so much for taking the time to give us feedback. I have addressed this with our housekeeping staff to insure this does not happen again. We take all comments seriously, and will be addressing them with our staff! Thanks again for giving us feedback and we hope to see you again!
3 out of 5
by A verified traveler

Clean and easy to find but...not happy with staffs

Posted Apr 1, 2017
The front reception was nice but he has to do house keeping, answer the phone and checking in by himself. There were loaded of works and customers had to wait for him to deliver towels to room upstair. In the morning, I got to the breakfast area close to 9:30, staff was not really happy and made a very loud noise, cleaning in the kitchen with unpleasant look. I came back to my room after that and found a note on the door that house keeper can't clean my room because we hang "do not disturb" sign in front of the door. If I did hang the sign until noon, then I won't say anything, but it was only 9:40. However, the note said if we need it to be cleaned, we have to tell the front desk before 2:oo pm. I've been to many hotels and never experience anything like this before, they clean room no matter what.
Comment from Hotel Management
May 25, 2017 by Front Desk Manager, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to give us feedback. I'm sorry to hear that you did not enjoy your stay with us. We take all comments seriously, and will be addressing them with our staff! Thanks again for giving us feedback and we hope to see you again!
5 out of 5
by A verified traveler

Awesome

Posted Mar 20, 2017 on Hotels
It was great. We loved it. Love the view and the room space
5 out of 5
by Carlos

Cali Bear in Portland

Posted Mar 18, 2017 on Hotels
Room, was well kept, sheet were clean. Bed was comfy great location close to mall and food places. Hit up a sports bar close by had great drinks
4 out of 5
Recommended
for Everyone
by A verified traveler

Portland getaway

Posted Mar 18, 2017
Visiting friends in Portland; this was the closest hotel to Lewis & Clark college and it was clean & inexpensive! We'll stay again.
5 out of 5
by James

Clean and comfortable, a bargain at any price

Posted Mar 14, 2017 on Hotels
I would recommend this hotel to anyone. The room was exceptionally clean and comfortable. Access to the rest of the city was easy being on Pacific Highway. We were especially impressed with one of ;the front desk staff who had only been on the job 4 days when we checked in. He not only did the check-in job he was assigned but volunteered to assist my wife to the room on the 3rd floor. For senior citizens to have this kind of service is exceptional.
1 out of 5
by A verified traveler

Posted Mar 12, 2017 on Hotels
Ants swarmed our desk area in the middle of the night (no food was on it, but regardless) and there were a bunch of tiny hairs found in the shower. Something that wouldn't be there if cleaned properly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 5, 2017 on Hotels