Only 2 jacuzzis worked and when we asked the staff for towels they said they didn't have any. The water in the rooms was cold and also no shampoo was provided. It wasn't a pleasant experience, especially for the price. None of the amenities were really available.
Comment from Hotel Management
Feb 18, 2017 by customer service, Hotel Management
Dear Mayra , Im so sorry to hear about your unfortunate experience. That was truly not our attention. We really appreciate your feedback, and hope you do give us the chance to make it right. We do Apologize for all the inconveniences