Exterior

Reviews of Le Rex Hotel

4 out of 5
Le Rex Hotel
10 Cours Gambetta, Tarbes, Hautes-Pyrenees

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 333 reviews" "
Rating 8 - Good. 92 out of 333 reviews" "
Rating 6 - Okay. 14 out of 333 reviews" "
Rating 4 - Poor. 5 out of 333 reviews" "
Rating 2 - Terrible. 5 out of 333 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 4 nights in Nov 2023
Response from LE REX HOTEL on Nov 30, 2023
Cher Monsieur,Nous vous remercions d’avoir choisi le REX pour votre séjour à Tarbes et sommes enchantés de constater votre pleine satisfaction à travers la note maximale attribuée et votre commentaire élogieux. Le bien-être de nos clients est l’une de nos plus grandes motivations et votre avis nous encourage à continuer ainsi. C’est avec joie que nous vous recevrons de nouveau.Respectueusement,Marie-Claude,

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel is good and staff very friendly.
Stayed 3 nights in Oct 2023
Response from LE REX HOTEL on Nov 30, 2023
Dear Sir,We thank you for your interest in our establishment and for taking the time to rate it. We are grateful for the spotlight on our staff. The well-being of our customers is essential to us, your glowing comment as well as the maximum score awarded encourage us to continue in this way. It was with great joy that we shared it with the entire team. Hoping to welcome you again, please accept, Sir, our warmest greetings.Respectfully,Marie-Claude,

10/10 Excellent

Edward

Stayed 4 nights in Sep 2023
Response from LE REX HOTEL on Nov 30, 2023
Cher Monsieur,Nous vous remercions d’avoir choisi le REX pour votre séjour à Tarbes et sommes enchantés de constater votre pleine satisfaction à travers la note maximale attribuée et votre commentaire élogieux. Le bien-être de nos clients est l’une de nos plus grandes motivations et votre avis nous encourage à continuer ainsi. C’est avec joie que nous vous recevrons de nouveau.Respectueusement,Marie-Claude,

10/10 Excellent

John, Homps

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a top tier hotel. The room, in particular is very well appointed with quality furnishings, bathroom and lighting. The pillows are soft and the bed and linen can't be bettered. Excellent wifi too. You can tell the quality of most hotels by the weight of the entrance door, and this one shouted quality. Good designer, happy guest. A little request though: for serious pianists, the grand piano on the second floor needs an urgent tune up! Please!
Stayed 1 night in Sep 2023
Response from LE REX HOTEL on Nov 30, 2023
Dear Sir, We are delighted that you had a pleasant time and that our services fully met your expectations. We thank you for highlighting the design, the comfort within our establishment, the wifi, our bathroom and our bedding. The well-being of our customers being essential to us, it is with great joy that we shared your feelings with the entire team. We will take note of your comment regarding the piano and pass it on to the relevant department in order to improve. Looking forward to welcoming you soon to the REX, please accept, Sir, our most cordial greetings. Respectfully, Marie-Claude,

4/10 Poor

JOÃO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Elevators should work
One of two social elevators was consistently out of work and the other almost all the time.
Stayed 1 night in May 2023
Response from LE REX HOTEL on Jun 18, 2023
Dear Sir,The REX team thanks you for taking the time to share your experience and rate the establishment. The opinions of our customers help us to improve the quality of the services, we consider your remarks about the lifts. We are sorry for the problems encountered with these during your stay and assure you that finding a solution is one of our highest priorities daily. Thanking you for your understanding, and hoping to welcome you again, please accept, Sir, our most cordial greetings,Respectfully,Marie-Claude

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 1 night in May 2023
Response from LE REX HOTEL on Jun 18, 2023
Dear Sir,The REX Team thanks you for your interest in our establishment and for taking the time to express your feelings through the maximum score. We are grateful to you for highlighting the comfort within our hotel, the professionalism of its staff, the quality of the services offered. It is with great pleasure that we will welcome you again.Respectfully,Marie-Claude,

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop! My dad lives on Tarbes and we wanted a nice more American style of hotel to stay at. This place is great. We got a bigger room as there were 3 of us staying. The girl checking us in was wonderful and so friendly!
Response from LE REX HOTEL on Feb 12, 2023
Cher Monsieur,Nous vous remercions d’avoir pris le temps de rédiger ce commentaire. Nous sommes enchantés que vous ayez passé un agréable moment et que nos prestations aient entièrement répondu à vos attentes. Nous vous remercions de mettre en avant l’accueil de notre personnel. Nous sommes heureux d’avoir pu vous satisfaire et espérons que vous choisirez de nouveau de résider au REX lors de votre prochaine visite à Tarbes. Veuillez agréer, Monsieur, nos plus cordiales salutations.Respectueusement,Marie-Claude,

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Response from Mélissa on Dec 17, 2022
Chère Madame,Nous vous remercions d’avoir pris le temps de répondre à l’enquête expédia.Nous sommes ravis que votre séjour vous ait été agréable.Espérant vous recevoir de nouveau.Cordialement

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing rooms.
Stayed 1 night in Nov 2022
Response from Mélissa on Nov 26, 2022
Dear Madam, Sur Thank you for taking the time to rate your stay. We are delighted that our services fully met your expectations. Hoping to welcome you again. Best regard

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff at Le Rex is top notch! Beautiful hotel with an excellent staff.
Stayed 10 nights in Jun 2022
Response from Mélissa on Jul 9, 2022
Dear Sir, Thank you to had chosing the RexHotel for your stay. We are happy to read your overal satisfaction. Hoping to welcome you again. Best regards

10/10 Excellent

Dewayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2022
Response from Mélissa on Feb 19, 2022
Dear Sir, Thank you for taking the time to evaluate your stay. We are delighted that our services fully met your expectations. Hoping to welcome you again. Best regards

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, looks modern, beautiful
Stayed 1 night in Nov 2021
Response from Mélissa on Dec 29, 2021
Dear Sir, Thank your for had chosing the RexHotel for your stay. We are happy to constat your overall satisfaction. Hoping to welcome you again. Best regards

8/10 Good

cyrille

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice location
Good place in the center of Tarbes. Room a bit dusty
Stayed 2 nights in Sep 2021
Response from Mélissa on Oct 20, 2021
Dear Sir, Thank you for choosing the Rex Hotel for your stay. We are pleased to note your overall satisfaction with the rating. We are surprised and saddened by your remark about cleanliness. We will forward it to the relevant department so that it does not happen again and we are sorry. Hoping to welcome you again, Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2021
Response from Mélissa on Jul 2, 2021
Dear Madam, Sir, Thank you to had taking time to evaluate your stay. We are happy to constat your overal satisfaction. Hoping to see you soon. Best regards

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Mélissa on Jun 18, 2021
Cher Monsieur, Nous vous remercions d’avoir pris le temps de noter notre hôtel. Nous sommes contents de constater votre satisfaction globale. Nous vous remercions de votre confiance et espérons vous recevoir de nouveau. Cordialement

8/10 Good

Arnaud

Stayed 1 night in Aug 2020
Response from Mélissa on Sep 25, 2020
Cher Monsieur, Nous vous remercions d’avoir pris le temps de répondre à l’enquête d’Expédia. Toute l’équipe vous remercie pour la note attribuée. Dans l’attente de vous recevoir de nouveau. Cordialement

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
Very nice hotel, personally I've reservations about glass bathrooms, a curtain cocers all modesty but when the light in the bathroom is on it wakes everyone. Sliding doors are noisier, great room for one. Breakfast was well set out and good. Staff very good. We would return, no question but room designer needs to stay in a few hotels.
Stayed 2 nights in Aug 2020
Response from Mélissa on Sep 17, 2020
Dear Sir, Thank to had taking time to share yours feelings. We are happy to read your global satifaction. Hoping to welcome you again during a next stay. Best regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hôtel
Hôtel bien situé et acceuil parfait
Stayed 2 nights in Nov 2019

8/10 Good

Anders, Prades sur Vernazobre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Plenty of bars and restaurants in walking distance.
Stayed 1 night in Oct 2019
Response from Mélissa on Oct 31, 2019
Dear Sir, Thank you for choosing the RexHotel for your stay at Tarbes. We are happy that your stay has been pleasant. Hoping to welcome you again. Best regards

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel in the centre of Tarbes.
Stayed 11 nights in Sep 2019
Response from Mélissa on Oct 9, 2019
Dear Sir, Madam, Thank you for taking time to evaluate our hotel. We are happy that your stay was pleasant. Hoping to see you soon. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service over the years great staff rooms perfect
Stayed 6 nights in Sep 2019
Response from Mélissa on Sep 25, 2019
Dear Madam,Sir, Thank you for taking time to evaluate your stay. We are delighted to read your complete satisfaction. Hoping to see you soon. Best regards

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and convenient
A very nice hotel in a convenient location for travels to big tourist spots close by. Easy to park and comfortable. Good value overall.
Stayed 3 nights in Aug 2019
Response from Mélissa on Sep 9, 2019
Dear Madam, Thank you for choosing the RexHotel for your stay in Tarbes. We are happy our establishment has met your needs. It is a pleasure to read that your stay was pleasant. Hoping to welcome you again. Best regards, Mélissa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Tarbes!
Very tasty breakfast! Clean room. Modern.
Stayed 4 nights in Jul 2019
Response from Mélissa on Aug 20, 2019
Dear Madam, Sir, Thank you for the interest in our establishment. We are honored to have obtained the maximum score. Thank you for your trust and hope to welcome you back. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
Me and my wife stayed for four nights over the Christmas period while visiting family. The room was very comfortable, large with a great deal of wardrobe space. The bed similarly was very comfortable and larger scene in a hotel room. The room was clean and stylish and newly decorated. All staff very friendly and helpful in the hotel when needed. I can't really fault anything. I stayed in one of the wheelchair accessible rooms and it was fine for my needs- plenty large enough and with a bad approximately wheelchair height for ease of transfer. Nice wet room with a floor that drains as it should as well. I recommend this hotel
Stayed 4 nights in Dec 2018
Response from ED on Feb 7, 2019
Dear Madam, Sir, Thank you to had taking time to share your feelings about your stay. We are delighted to read your complimentary comment. All the team is grateful that you put our establishment forward. It is with pleasure that we will welcome you again. Best regards. Mélissa

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel is in town you could opt to park at €15 at their basement or free parking along the road side after 7pm - 9am.
Stayed 4 nights in Dec 2018
Response from Mélissa on Dec 18, 2018
Dear Madam, Sir, Thank you to had taking time to deposit your opinion. We are delighted that your stay was pleasant. Hoping that you will choose again the RexHotel. Best regards

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very poor hotel. Would not use again or recommended
Stayed 1 night in Dec 2018
Response from Mélissa on Dec 18, 2018
Dear Madam, Sir, Thank you to had choosing the RexHotel for your stay. We are sorry that our hotel did not meet your expectations. Best regards

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!
Very modern and spotless. ‘60s retro look. Modern bath with separate shower and tub. In the center of town and just off the square. Many restaurants, pubs and shops nearby. A ten minute hike (or €7 taxi) from the train. Everyone was very helpful. When I go back to Tarbes, this is where I’ll stay.
Stayed 3 nights in Sep 2018
Response from Mélissa on Oct 3, 2018
Dear Sir, Thank you to choose the RexHotel**** for your visit in Tarbes. We are delighted to read your comment and see that our services have satisfied you. The wellbeing of our customers is a priority. Hoping to welcome you a next time. Best regards. Mélissa.

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ED on May 7, 2018
Cher Monsieur, Je vous remercie d’avoir choisi le RexHotel lors de votre passage à Tarbes et de nous faire part de votre satisfaction sur la qualité des prestations. Je suis enchantée d'apprendre que vous avez apprécié votre séjour et vous remercie pour votre agréable appréciation, transmise à toute l’équipe. Encore merci de votre confiance et en attendant de vous accueillir de nouveau lors de d’un prochain séjour, Je vous prie d’accepter mes sincères salutations E DUPRAS la directrice

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, centrally located.
Overall very nice stay just outside the Pyrenees Mountains in France. Hotel is centrally located and relatively easy to find. The hotel staff made the stay, provided an upgraded room (without our request) and offered suggestions on local places for dinner. The room was pleasant, modern, and clean...certainly worth the amount we paid.
Stayed 1 night in Oct 2017
Response from LM on Nov 3, 2017
Dear Customer, First of all, we would like to thank you for sharing your opinion about your recent stay at the Rexhotel. All the Rex's team is glad that you enjoyed your stay. Concerning the car park, we have one, private at the Rexhotel, but maybe it was full on your arrival day. Next time, do not hesitate to ask for us at your reservation, we will do our best to keep a place for you. See you soon at the Rexhotel, Best regards, Laurence Front Desk Manager Assistant

10/10 Excellent

Eric & Swan, Gainesville, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stay at this hotel every time we visit Verona. The hotel is very nice and clean. Staff is very nice and helpful.
Response from LM on Dec 28, 2016
Dear guest, Thank you for taking the time to share your opinion. Your satisfaction is our best reward. We hope to see you again at the REXHOTEL. Best regards Jessica Aguila

10/10 Excellent

Eric, Gainesville, Va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room is very clean, bed is comfortable. Overall is excellent
Response from Laurence MAUREL on Sep 7, 2016
Dear Sir, All the Rex team is very pleased to read your comment. Thank you for sharing your opinion and see you soon at the Rexhotel. Best regards, Laurence MAUREL Front Desk Manager Assistant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jared, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel is very modern (built about 10 years ago) and located near the center Tarbes. Given its location, it is easy to walk to restaurants and pubs nearby. The shower area is very interesting - all the walls are glass! And yes, there is a curtain if you'd like privacy. The staff was very friendly and the wifi was free, yet still high-speed. The only issue is with parking, as there seemed to be only street parking available - an issue if the area is busy when you arrive. The breakfast buffet was very nice as well. All around, I highly recommend staying here.
Response from Laurence on Jul 23, 2016
Dear guest, We are more than pleased to hear that you had a great stay at the RexHotel. All the team would like to thank you very much and are looking forward to welcoming you again soon. Best regards, Laurence MAUREL Front Desk Manager Assistant

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Kenneth, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All worked fine and Breakfast was good too.

10/10 Excellent

Brenda, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Only stayed one night on our trip through France and Spain. The staff was friendly and helpful and the room was great as described. The breakfast was less than exceptional for the price. I would have preferred freshly squeezed orange juice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

R J, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Pyrenees cycling trip. Great hotel and value for money. Friendly and helpful staff and good breakfast. Vvery clean bedroom and funky bathroom - remember to pull the curtain when you shower!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel well situated
Stop off on our way home, served the purpose exceedingly well. If you have the option take a room on the 7th floor and you may sleep in the clouds. Despite the orange décor and music we had a good evening meal. If you ask they will turn the din down

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient location, profesional staff.
Lots of pubs and restruants, basement parking, clean comfortable rooms. Decore is a little wierd for my taste but Salvador Dali would love it. I would suggest a GPS for your car as there are many, many roundabouts to drive around. Try it you'll like it. Cheers, JK

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water
There for one night. Room had no hot water . Took some convincing that there was a problem and solution was a shower in a room further down the corridor. Not a fun experience wandering through the hotel for a shower. Because we used hotel.com and paid in advance they said they couldn't or wouldn't provide discount for this annoying inconvenience. Not expected from this level of accommodation.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Centre of Town
This was my third stay at le Rex and I will return again!

10/10 Excellent

Craig, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel which is different
Modern hotel and very different and pleasant interior design. Excellent central location, and helpful staff.

10/10 Excellent

Vwdood, Bristol, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel
Great modern boutique hotel, good condition, great bedrooms, ours had a glasss bathroom! Very chic! Good location, 500 feet from a very nice square with restaurants all around. We would recommend this hotel

10/10 Excellent

Sarah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location for exploring the Pyrenees, and cycling the col de Tourmalet. Good choice of bars and restaurants within minutes walk of the hotel. Nice modern rooms and bathroom. Front desk staff very helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Night in Tarbes
Contemporary hotel in and old town. As with all old town in France, parking is the issue with one-way and runabout everywhere. Anything easy becomes complicated. But for the hotel, the best and service is excellent.

10/10 Excellent

bear, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff, friendly and very comfortable
Rooms were very nice, very clean and comfortable. The staff were very helpful also.

10/10 Excellent

Chloe, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying
Everything was good at this hotel except the internet connection was slow and kicks me out many times.