“We had booked a hotel for one of our staff who wouldn't be checking in until late (after 2am) - we let the hotel know this. When he got there, the room they had for him had a leak in the washroom and they had not alternative room he could stay in, so he was forced to drive home, which is a 3.5 hour trip (after working a 12+ hour day). This is completely unacceptable and very dissapointing. The hotel should always have 1 or 2 rooms available as back up in case of emergencies.”
“We had booked a hotel for one of our staff who wouldn't be checking in until late (after 2am) - we let the hotel know this. When he got there, the room they had for him had a leak in the washroom and they had not alternative room he could stay in, so he was forced to drive home, which is a 3.5 hour trip (after working a 12+ hour day). This is completely unacceptable and very dissapointing. The hotel should always have 1 or 2 rooms available as back up in case of emergencies.”
Bryan