Ratings based on 93 Verified Reviews
3.8 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
All was Good , except Wifi in apartmentPosted Aug 3, 2017 on Hotels
I reached late after check in time but the staff managed to make my check in smooth. The staff was co operative, location is Great with parking.... By car easy to reach City... Only issue is WiFi in apartment. No Wifi in apartment.
broken badPosted Jul 29, 2017 on Hotels
The apartment is beautiful. The only downside, we booked for 3 people so we supposed to have a quuen bed and a single bed. Instead the single bed, we got a small couch, that would be ok but one of the leg was loosing and my mother (75yo) ended up on the floor in the middle of the night as the leg broke down. Fortunatelly, my husban heard her, and he was able to give assistence. She limbed for the next few days. She complained at the front desk but they discarded her as not a big deal. We took pictures of the broken couch and everything else.
by A verified traveler
Posted Aug 10, 2016 on Hotels
by pruthvi from regensburg
Very Nice Property... Very Bad Reception TimingsPosted Jun 8, 2014 on Hotels
!!!!! Reception is open on Mon-Fri from 9am to 1pm!!!!! If you are arriving late... then please call the hotel in advance. The property is very nice.. clean... and location is very beautiful. The apartment is maintained very neatly and the amenities are very convenient if you want to cook while u stay. I reached the venue on a friday evening at 7pm and I was shocked that the reception was closed. The number on the booking was from the reception but as I said.. no one can answer the phone since its CLOSED!!! I asked some people in the apartment and they said they don't have any mobile phone numbers. A few of them were living there since months and they also did not have any mobile phone numbers. Too bad!!!! I ran to the hotel in the front and saw some people redecorating their restaurant. After a while, I met the owner of the restaurant who had the mobile number of the Director of the Boboba... He called him and explained my case and he sent a girl 30 mins later with the keys. Imagine my situation had I not met this restauranteur!!! My terrible rating for the service is only for this reception timings. If ur outside the hours.. then u can't even get a light back if its broken!!! Inspite of such an experience, I would still recommend to stay here. To the Management: PLEASE get in touch with the people who have made a booking and ask them when they would arrive. You can do this much and it will cost u nothing.
by Sophie from Surrey, UK.
No Wifi. No pool. Shingles most of the coastline.Posted Jun 6, 2014
Pros: It was warm. The apartment was new and spotless, v good big bed. Everything fully kitted. Nice garden until the dogs.
Cons: Staff could at least pretend they care. Check-in later than 1pm or organise for key out of hours and do check-in later. Wifi working. Pool open.
Location: Nice small town. Market on Sunday morning along beach. Pisa v near. Florence 1h30 away. Flowers everywhere.
Check-in was closed at 1pm. We had to stay at another hotel for the first night as they said they would not organise a key outside for us. Expedia, very kindly, paid for the extra hotel stay but it was a pain to have to hunt for hotel late at night. No Wifi. It was not working and no attempt was made to make it work. The website says they have Wifi. There was no wifi. No pool. The website says, two pools and a waterslide. There was one pool with a waterslide but it was not open. Our stay was 25th May to 1st June. The pool was supposed to open the 1st of June but when we asked they said it was open for sunbathing only, as they had put some chlorine and it would be open for swimming on 2nd of june. No beach front. Beach is close by but is shingles, nice white shingles mind you. Sand beaches are private and you have to pay to access them. The public sand beach (1/2 mile away) had a lot of rubbish and dogs, but ok otherwise. There was a nice bit of garden in front of our apartment, grass and pine trees and hedges, very nice, birds, butterflies, etc. Unfortunately we saw a group of people with eight Huskies (8!) on a leash, walk across the grass and let their dog relieve themselves on the grass, including poos. The smell was awful. I don't know if the staff was aware of this but by then we knew there was no point talking to them so we didn't ask. But I was seriously unhappy about the "garden" after that. They picked up the poo but still.
by Jeff from Jacksonville, Florida
Knocking but no one homePosted Jun 1, 2014
Pros: Close to the beach
Cons: Hours of operations and stating the facilities such as pool and dining facility are not open during certain periods.
I arrived at 6:30PM for three days to a note stating that the checkin was 0800-1300 and that I should go to another hotel for the night and checkin the next morning. Driving for over 10 hours and arriving to this note was upsetting. I returned the next day and talked to the staff and I only was given lip service stating they were not the owners. The room was average but the pool and dining facility was closed (no mention on Expedia). However we were able go to the beach and a place to eat across the street. The next morning we experienced no hot water and luckily the hotel staff was there to fix the problem. We did not stay but one night vice three since all the negative aspects of the stay. I do not recommend staying here, since it is really only a 1 star type hotel (the basics) not a 3 star.
for Everyoneby A verified traveler
Lovely little hotel, town a bit sleepy...Posted May 31, 2014
Pros: The staff really really helpful & the lovely comfortable condos
Cons: A real big tidy up on the exterior and a new sign as behind the scenes all is FAB!
Location: Not a lot to do nearby but when season starts maybe it all wakes up a little ;o)
This hotel 'will' be lovely once the season starts, they were getting ready to open for 2nd June, so swimming pool, bar and restaurants were not open, but did look good. Hotel does not look much from the outside but the condo's are up to date, modern and very comfortable. The kitchen facilities are great, we cooked a couple of meals as we have a couple of kiddies. Only thing missing was a kettle, but no worries we just boiled a saucepan of water no hardship really. Free parking was a bonus, we needed the car as there is not really anything to do around where the hotel is situated, or if there is it was all asleep still. We did however find a really lovely beach restaurant le Adventure really friendly staff, great food and they could not do enough for us. Overall great place as a base but all the sights are at least 25 mins by car away i.e. Leaning Tower, but again no big deal if you have a car. No fantastic restaurants nearby to walk to, the bar across the road from the hotel was unfriendly but I would definitely use this hotel again!
by Richard from Australia
Very nice - quite in JunePosted Jun 8, 2013 on Hotels
Our stay was great. In early June the Italian summer holidays had not started - we were one of only 2 or 3 people staying there. Unfortunately the pool was not open, but the owners arranged us a free ticket to one of the beach bars across the road, and the kids probably had as much fun chasing fish and digging in the sand than the pool slide. The staff were also very helpful showing where free parking to visit the leaning tower was.
MISLEADING DETAILSPosted Nov 16, 2012 on Hotels
Firstly we didn't use the kitchen or the safe at the Pisa apartment, Boboba Il Villaggio, as there were extra charges. I decided that even if we paid to use the kitchen in our apartment, it wouldn't matter how clean I left it, they would probably say it wasn't clean enough and charge us the extra 80 euro I think it was to have it cleaned. Also, in the paper work in the room they said the sheets and towels would be changed on every Friday. That didn't happen. The hairdryer wasn't powerful at all, in fact it didn't even blow a piece of paper off the shelf. The hairdryer was attached to the wall with double sided tape and would often come crashing down into the sick. Twice that happened in the middle of the night, scared the life out of us........we did let the people know, twice they stuck it back up with double sided tape and then the third time they attached it to the tiles with screws, which was great but whoever did the job, didn't move our toothbrushes or comb and brushes or soap out of the way, so everything was covered in tile dust. They didn't clean up after themselves and we had dust everywhere on our personal toiletries and in the basin. The Pisa Apartment itself was ok, but a little bit isolated, if you didn't have a car. I wouldn't want to go back there again. I guess I was negative at the start when we were told we had to pay extra for the use of the safe and the kitchen, which was behind locked cupboards. So I'm afraid I didn't enjoy it that much.
Great family hotel on the beachPosted Aug 28, 2012 on Hotels
It is a very nice hotel, beautiful pool, access to a private beach, nice rooms, friendly staff. This reminds me of a time share arrangement that has rented out some rooms. Watch out though because everything is extra including cleaning your room, access to the fridge or kitchen, use of the pool (they make you buy expensive bathing caps for your head), utilities, and city tax.