Ratings based on 451 Verified Reviews

3.5 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 21, 2019
No bell boys to help for luggage. Otherwise the hotel is quite good
Comment from Hotel Management
Aug 22, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you for the feedback, however regarding with your feedback, as a three star hotel we are very sorry that we dont have any bell boy but our team is always there to help. We are hoping that you will give us another chance to serve you more even better in the near future. Sincerely, Shamila Rolfe
4 out of 5
by A verified traveler from Hong Kong

Posted Aug 13, 2019
Pros - Cheap - Friendly Staff - Free Shuttle Service - Near MRT Cons - Breakfast quality and options not great - Rooms a bit small
Comment from Hotel Management
Aug 14, 2019 by Shamila Rolfe, Hotel Management
Dear Nick, We are glad to read your positive feedback. Thank you so much and we are hoping that we will meet each other again in the near future. Warm Regards, Shamila Rolfe
4 out of 5
by A verified traveler from Malaysia

Posted Aug 4, 2019
The hotel is reasonably clean. Got car parking at basement, and shops within the complex. Food stalls are walking distance. Petrol stations are next door!!
Comment from Hotel Management
Aug 5, 2019 by Shamila Rolfe, Hotel Management
Dear Sew Seng Thank you for your rating and sharing your experience with us. We appreciate that you have compliment our location we hope to welcome you back to have brand new experience with us. Thank you Warm Regards Shamila Rolfe General Manager
3 out of 5
by A verified traveler

Posted Jul 22, 2019
Comment from Hotel Management
Jul 22, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest Thank you for your rating and looking forward to welcome you back to have a brand new experience with us and we hope to improve our score in near future. Warm Regards Shamila Rolfe General Manager
4 out of 5
by A verified traveler

Posted Jul 2, 2019
Near to bus stops but quite far from mrt station. The breakfast is fine
Comment from Hotel Management
Jul 2, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe
5 out of 5
by A verified traveler

Posted Jul 1, 2019
Comment from Hotel Management
Jul 2, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you so much for your kind rating. We do hope to see you again very soon. Warm Regards, Shamila Rolfe
2 out of 5
by A verified traveler from Australia

Posted Jun 29, 2019
That I came home with nits, also I requested 2 Twin Beds, and the beds where singles. Room is very small for 2 adults staying for 8 nights, no room for 2 full sized suitcase's and not much hanging space, had to live out of our suitcase's.
Comment from Hotel Management
Jun 29, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe
4 out of 5
by A verified traveler from Singapore

Posted Jun 25, 2019
Booked for a Japanese guest. According to him, the room is spacious (compared to Tokyo standard) & clean. The facility is limited with a small pool. Breakfast was OK too. The downside is too many tourist group that make it noisy & crowded at times.
Comment from Hotel Management
Jun 25, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you so much for your kind feedback. We are looking forward to welcome you back again in the near future. Warm Regards, Shamila Rolfe
3 out of 5
by A verified traveler

Posted Jun 22, 2019
Comment from Hotel Management
Jun 23, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you for your rating! Warm Regards, Shamila Rolfe General Manager
4 out of 5
by A verified traveler

Posted Jun 16, 2019
Comment from Hotel Management
Jun 18, 2019 by Shamila Rolfe, Hotel Management
Dear Valued Guest, Thank you so much for your kind rating. Warm Regards, Shamila Rolfe