Ratings based on 6 Verified Reviews

2.8 out of 5
50% of guests recommend
3.3 Room cleanliness
4.2 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Spooky

Posted Oct 17, 2016
Pros: Room was very spacious with nice view over the sea. Nice furniture in the lobby and on the terras.
Cons: The emptiness feeling. no one around.
Location: Very nice view over the ocean. Very good food, good services, and in walking distance Restaurant.
When we booked the Hotel, I checked review;s . With Only two day to travel and when Expidia showed only 3 rooms left, we made the reservation, not to miss out. Upon arrival, after 18:00. Hotel did not have our reservation. We had to wait LONG, WITHOUT any explanation why. When ask, no answer given.... No Restaurant open... No other guest around. We were a party of 4 in this Hotel. ONLY GUEST. We did not see apart from the front offer clerk , no other living thing... and the security guy at the gate out side. NO ONE ELSE. Place was very spooky. and it was full moon..... From the front of the Hotel, you can see all the front doors with light on. But when you walk to the back, pool side, all rooms are dark, No lights on. The whole place was dark.. It was a very uncomfortable feeling. We walk down to a nearby restaurant. There we had our diner, and saw more people from the area. Breakfast was included, but with no restaurant open ?? In the morning we checked out and left at 7am to cached out ferry back to Trinidad. Tobago it self was great....
2 out of 5
by A verified traveler from Chevy Chase Maryland

Expensive for what it has.

Posted Feb 12, 2016
Pros: Location
Cons: See above
Location: All Tobago attractions a taxi ride away
Hard beds lots of glitches with everything electronic. Hotel not maintained well. Restaurant uninteresting but expensive. Internet only in lobby. Higher costs than Trinidad Hyatt Regency and no comparison.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Hotel close to Bacolet Bay

Posted May 10, 2015
Pros: Location of the hotel to the beach, great staff.
Cons: Overall look of the premises. Have better tour packages available for guest. Market your hotel for all ages not just seniors. Better prices!
Location: The location is closed to Bacolet Bay, a great beach and other restaurants. Approximately 10/15 mins to the port and about 20/30 mins to Store Bay
When we initially arrived we were impressed with the lobby area of the premises. The lobby areas are well maintained. After checking in and checking our the surroundings it was easy to see that the place needed some work. It is a beautiful location, if the owners would spend some capital on the premises it can be very nice. The room was cleaned and linens were changed daily. The hotel staff was excellent. My husband and I had dinner one night at the onsite restaurant, the food was excellent but the prices are ridiculously high, same applies to the bar........one beer was $21.00 local currency. Breakfast was a disappointment as we expected local cuisine not pancakes, bacon etc. Music at the beach bar or even at the hotel bar was almost none existence. One major thing is that you definitely need a car if you book at this location as the cost for taxis is very high. You can hardly find local taxis in the area.
3 out of 5
Recommended
for Everyone
by Ray from Louisiana

nice location with good range of facilities

Posted Jan 9, 2014
Very pleasant stay,but furnishings were somewhat shabby with holes in curtains and in bed covers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Castaway in Tobago

Posted Dec 30, 2013
The Host and Hostess are superb....they make you feel, most certainly welcome.
2 out of 5
by A verified traveler from Jersey City, NJ

Great Location, way overpriced for amenities

Posted Dec 9, 2011
Cannot fault staff, nor what they did to try and recify all the niggly problems we had, but this place was WAY OVERPRICED. The location is superb for us on a tiny beach with only maybe 10 other guests, BUT.... No soap, tissues, tea/coffee maker or washcloths in the room - for what they charge per night I expect these. safe did not work, (they did get it to). 3 lights out (fixed) and the WORST bed I have ever slept in - really hard. Unfortunately ate at the restaurant first night, it was terrible - again the staff were great, but the food was not. thank god for reasonably priced taxis to take you to good restaurants. Sadly lacking in management supervision - we would have a drink in the aftenoon and the next day our empty glasses were still on the same place by the pool. Same with the loungers (first day we asked for towels and they only had one!) Loungers left out in the rain overnight so could not be used next day. Gym and spa advertised - these were padlocked doors The rooms I think have recently been refurbished, were clean and tidy, but the rest of the resort is very "tired" and I think living on its past. Its a shame because the location is just beautiful and the staff were superb - could not do enough for us, very friendly and helpful