The rooms and the view were gorgeous, the beds were very comfortable, and the staff was so helpful. We needed a few things when we first arrived to our room and I sent a text message to the front desk line and within 3 minutes we had the extra amenities we needed. We also had dinner at the restaurant on the property. The Shelter was amazing, the food and drinks were delicious and it was a very cozy atmosphere! 10/10 would recommend this hotel if you are in Tofino for any length of time.