Ratings based on 612 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2017
The hotel staff is very friendly and the rooms are newly constructed and clean.
Comment from Hotel Management
Jan 6, 2018 by Marianne, Hotel Management
Thank you so much for sharing your feedback with us! If there is anything we can do to make your next stay more enjoyable with us, please do not hesitate to let us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Squamish

Posted Dec 6, 2017
Best place to stay Downtown Tofino! Walking distance to all the shops and the hotel has the best pub the hatch and a new dinning room I didn’t get to try but looked amazing!
Comment from Hotel Management
Dec 13, 2017 by Elizabeth, Hotel Management
Thank you for your kind words Dayna! We hope you will have a chance to eat at 1909 Kitchen during your next visit to Tofino!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Nov 15, 2017
Already booked a room for my next trip to Tofino. 👍
Comment from Hotel Management
Dec 13, 2017 by Elizabeth , Hotel Management
We can't wait to see you soon Caneron!
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Nice hotel, no view from room.

Posted Nov 14, 2017
I was happy with the room. My only complaint would be that I wish it had a view or there was a way to know prior to booking if a room has a view. Our room was first level facing parking. The King sized bed was comfortable and everything was clean.
Comment from Hotel Management
Dec 13, 2017 by Elizabeth, Hotel Management
Thank you for your feedback Rose. We are looking into making changes in the way we describe the different room types and views to our guests. Thank you for staying with us and we hope that we can host your next adventure to Tofino soon!
2 out of 5
by A verified traveler from vancouvet

Nice location of the hotel

Posted Oct 11, 2017
The place is overrated and not clean. No service of room cleaning. The staffs are not honest.
1 out of 5
by A verified traveler from British Columbia

Overrated, overpriced view of retaining wall

Posted Oct 2, 2017
Pros: Booked it because of the location, big mistake. Room was clean.
Cons: Accurate advertising, helpful staff, competitive pricing, maintenance staff. Cleaning staff could train management on how to get the job done.
Location: Its Tofino, sleep in your rental car, you will be more comfortable.
Who wants to relive that. Staff have better things to do. Heat in room kept rising, no air conditioner, parallel parking in front of room so exhaust from continuously running vehicle (why?) comes in open window. Night staff available by phone, clearly not interested. Interrupted social gathering of morning staff to check in, clearly they had better things to do then deal with customers. The dumpster had a better view than we did. Terribly overpriced. Not a destination location. Just glad we had to cut trip to Tofino short or we would have been booked into this joint for two nights. Very disappointing.
5 out of 5
by Phil

Posted Sep 30, 2017 on Hotels
Clean and friendly loved our stay would not hesitate to return
4 out of 5
by Joanna

This traveler left a rating score only Posted Sep 18, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Over priced.
Comment from Hotel Management
Sep 17, 2017
We appreciate your feedback.
4 out of 5
by Paul

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 17, 2017
Thank you!