Posted Sep 4, 2016
The staff could've been a bit more helpful, more ready to help. You could see the indeference from a mile away.
And they asked us to check out at eleven am. Really? Seems way too early...
On the whole, if you need a place to crash, it is not bad.
Comment from Hotel Management
Sep 5, 2016 by Kim, Hotel Management
Thanks for your comments and the great rating. The staff is usually very happy to help, we apologize if your experience was lacking. Check out is at 11:00 am and sometimes that's not enough time for us to prepare for check in at 4:00. The large condos are time consuming with the full kitchens and the 2 bedroom suites also have 2 bathrooms... plus the 30+ jacuzzi tubs... we wish everyone could check in earlier and stay later :) Thanks for staying with us and we hope you will return for a nice long relaxing visit, cheers from Ucluelet! Kim Foster, Guest Relations Manager