Ratings based on 461 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Japan

Paper-thin walls, noisy corridor

Posted Nov 24, 2017
Location is good however the cleaning staff made noise in the morning and twelve in the midnight, so it’s was not a pleasant thing to experience. Room is clean but walls are super thin, so that the conversions outside can clearly heard or yours in the room can be easily heard from outside. Window can not be fully opened, so you can barley see anything, than I had to go down to the first floor to check out the weather. The size of the room is super tiny! I stayed by myself for two nights. When I opened my suitcase, I was not able to walk in the room more than 1-2 steps. I’m sure American or European tourists won’t feel comfortable in such a small place.
Comment from Hotel Management
Nov 28, 2017 by Front desk Suzuki, Hotel Management
Thank you very much for staying at APA Hotel this time. We sincerely apologize for inconveniencing guests concerning cleaning and room facilities. From now on, we will continue to devote ourselves to all of you so that everyone will be comfortable. Thank you very much for your valuable opinion during the busy schedule. We will be waiting for your further use.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Hotel was clean, very friendly staff. My only issue was that the pillows were not the most comfortable. Nevertheless, I was still able to get a good night’s sleep.
Comment from Hotel Management
Nov 20, 2017 by Front desk Suzuki, Hotel Management
Thank you for staying at APA Hotel this time. It seems that customers are generally satisfied and We are very pleased. We are renting large pillows with limited quantity. If you have a chance to use next time, please feel free to tell the reception desk. We are looking forward to seeing you again. Front desk Suzuki
4 out of 5
Recommended
for Everyone
by A verified traveler

Cosy but nice

Posted Oct 1, 2017
The room is a bit too small but still feel warmth and safe. Service is great
Comment from Hotel Management
Oct 3, 2017 by Clerk: Gonda, Hotel Management
Thank you very much for staying with us, APAHOTEL. We’re really glad and relieved our services met your expectation. Although our rooms are compact, we elaborate the equipment. Thank you very much again for staying with us and reviewing us on this forum. Best Regards,
3 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Cleanliness of room: Not good. Many clouds of dust on the table. Quality of service: Good Hotel location: Good
Comment from Hotel Management
Sep 15, 2017
Thank you for staying at APA Hotel Kodenmacho Ekimae this time. It is a pity that you are not satisfied with the room.We pay attention to future cleaning. From our hotel, you can use four public transportation lines: Tokyo Metro Hibiya Line, JR Sobu Line, Toei Sinjuku Line, and Toei Asakusa Line. You can go to Tokyo Station, Shinjuku, Akihabara, Ueno, Ginza, and Tsukiji directly.Our location is indeed ideal for all travelers, tourists, and businesspeople alike. We look forward to serving you again. We hope to see you again Many Thanks. cheke:osanai
4 out of 5
by gertrudo

worth the stay and price you pay

Posted Sep 10, 2017 on Hotels
hotel is super clean ,service , food is good , staff can speak English, location was near metro station , train station ,
Comment from Hotel Management
Sep 15, 2017
Thank you for staying at APA Hotel Kodenmacho Ekimae this time. It seems like we were able to spend comfortably and I am very pleased. In addition, please stay if you have a chance. Thank you for your submission during my busy schedule. cheke:osanai
4 out of 5
by Akram

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 15, 2017
This time, thank you very much for staying at APA Hotel Kodenmacho Ekimae. Also, thank you for your rating during your stay. Clerk:Suzuki
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, UK

Posted Jul 24, 2017
Pros: Availability of toiletries and information about tourist spots and deals from reception staff.
Cons: Wifi is very slow at night, and the double room became very cramped very quickly. Also, a slightly better/bigger selection at breakfast.
Location: Lots of shops, cafes, restaurants around. Good metro and train links, but still a peaceful atmosphere.
We had a week-long stay here recently, and we were pleasantly surprised by a lot of the things that the hotel had to offer. The reception staff were very welcoming and helpful, especially when our luggage was delayed.
Comment from Hotel Management
Jul 25, 2017 by ishida, Hotel Management
Thank you very much for staying with us, APAHOTEL. We really appreciate your kind words about the our hotel's cleanliness, the equipment and our staff's hospitality. As you mentioned, from our hotel, you can use four public transportation lines: Tokyo Metro Hibiya Line, JR Sobu Line, Toei Sinjuku Line, and Toei Asakusa Line. You can go to Tokyo Station, Shinjuku, Akihabara, Ueno, Ginza, and Tsukiji directly. Our location is indeed ideal for all travelers, tourists, and businesspeople alike. We are concerning Wi - Fi and rooms, but we are sorry very much that you are not satisfied Thank you very much again for staying with us and reviewing us on this forum. Sincerely, Clerk: ishida
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy access

Posted May 30, 2017
Comfortable bed but room too small, next to different station
Comment from Hotel Management
Jun 4, 2017 by onoguchi, Hotel Management
Thank you for your stay. I am sorry I did not meet my expectations This hotel is in a place that is easy to move to sightseeing. If you feel like staying again, I will try to make your room more pleasant Many Thanks
3 out of 5
Recommended
for Everyone
by A verified traveler

Iron and iron board not provided.

Posted May 15, 2017
The hotel staffs are friendly and helpful. The room is clean. The room is quite small but stil comfortable. But, this hotel do not provide iron and iron board for guest to use. They only have trousers presser, which is unconvienient.
Comment from Hotel Management
Jun 7, 2017 by Clerk:Onoguchi, Hotel Management
Thank you for your stay And Thank you for praise Irons cause fire So I do not have lending available I'm sorry. If there is anything else please feel free to tell the front desk
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice enough

Posted May 6, 2017
Pros: Easy access to the subway; cafe,restaurants and 7-eleven/Lawson nearby.
Cons: The fridge did not cool, so could not keep anything that could spoil. The laundry machine was old, and the dryer took multiple cycles to dry (3-4).
Location: The Denny's experience is different from the North American one. It's better, healthier (though it still has Western-friendly options) and Japanese
Nice, clean room, though a bit too tight for 2 people. We chose not to have breakfast here and went to a nearby Denny's (fantastic options! about 2 blocks away).
Comment from Hotel Management
Jun 7, 2017 by Clerk:Onoguchi, Hotel Management
Thank you for your stay. Thank you for praise We are pleased to spend comfortably. Please make use of our hotel again. All the staff are waiting Thanks for pointing out improvements I will make an effort to improve it. Kind regard