Ratings based on 304 Verified Reviews

3.6 out of 5
75% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Staff did not speak English

Posted Jun 6, 2017
A little bit run down hotel very close to the station. The room had some general wear-and-tear marks, but overall clean and well worth the reasonable price. The front desk staff did not speak English, so I had to wait in the lobby until my partner (who speaks Japanese) arrived before I could check in, even though the reservation was in my name, and prepaid with my own credit card. Room standard is not quite on par with other APA hotels in Tokyo, but it is priced accordingly, so if you're just looking for a place to stay the night, I would definitely recommend this hotel.
3 out of 5
by A verified traveler

Plug does not work, I even cannot charge my mobile

Posted May 21, 2017
Plug does not work, I even cannot charge my mobile. Some of the hotel furniture, such as light cover, is broken.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to JR station

Posted May 1, 2017
Pros: Reasonable price.
Cons: Bed and pillows are too soft.
Very close to JR station and easy to find. Hotel staff are nice. Room is small but amenities are enough. Breakfast is soso.
3 out of 5
by A verified traveler from NZ

Posted Apr 14, 2017
Room was small even for Japanese standards. Also the wifi was terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Excellent price to get a good night's sleep. Staff made checkout very easy.
4 out of 5
by A verified traveler

Nice Location

Posted Dec 21, 2016 on Hotels
A block away from Itabashi Station!
3 out of 5
by A verified traveler

Convenient hotel

Posted Nov 21, 2016 on Hotels
Run down rooms but very accessible. 2 stops away from shinjuku.
4 out of 5
by A verified traveler

Not bad

Posted Nov 20, 2016 on Hotels
The location is convenient, one stop from Ikebukuro. It's very close to the station as well. The hotel is a bit older, but all the basic amenities were there. No independent climate control in the room, just those off/low/mid/high unit thats connected to the whole hotel, so depending on the time of year it will be set to heat or cool. It was set to heat, but it was a little too warm in the room, so we opened the window. Staff were friendly, and spoke functional English, although I did the whole process in Japanese. The hotel does not provide Irons, however there is a pant press you can use in the hallway. Nothing special, but the basics were there and the location is good if you're going to be around the Ikebukuro area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2016 on Hotels
4 out of 5
by EDWARD from New York City

Amazing People

Posted May 20, 2016 on Hotels
I went for the Cherry Blossom Festival and I really enjoyed the trip.