Ratings based on 130 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

recommended

Posted Apr 17, 2017 on Hotels
we stayed as a group of 3 for 3 nights at Arietta. It is a convenient 5-7 min walk from Gotanda station, which is on the Yamanote line, only 2 stops from Shinagawa which is a major transport hub. There are restaurants, shops, and a 7/11 near by. Our room feels a little small for 3, but it is very clean, and supplies were well stocked. Staff was helpful and polite. There is continental breakfast in the morning, nothing fancy but has good coffee and croissants. Excellent price for a convenient location in Tokyo.
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Nice location and environment

Posted Apr 15, 2017
Overall is good. I would suggest extending the breakfast time to 10:30am.
5 out of 5
by A verified traveler

Posted Jun 6, 2016 on Hotels
The staff were really helpful and recommended a great restaurant. The fresh bread for breakfast was delicious. A very convenient place that I would recommend for people who want to stay in the Gotanda/Shinagawa area.
Comment from Hotel Management
Jun 23, 2016 by front, Hotel Management
Staying at the hotel, thank you. We look forward to again of the guests arriving.
3 out of 5
by Joy from Sydney

Nice little hotel in good neighbourhood.

Posted May 11, 2016 on Hotels
Room was extremely small for two people, including the size of the bed. Staff were very friendly and helpful. Breakfast, included in the tariff, was very good. Close to shops, restaurants and Gotanda Station. Stayed at the hotel in a twin room two day's prior. There was so much more room, but the cost was a lot more as well.
Comment from Hotel Management
Jun 20, 2016 by front, Hotel Management
Staying at the hotel, thank you. We look forward to again of the guests arriving.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chang mai, Thailand

Good location for travel in tokyo (Yamamote line)

Posted Apr 21, 2016
I booked 3 rooms for my family. Staff is very nice and helpful. Breakfast is free!!
Comment from Hotel Management
Jun 20, 2016 by front, Hotel Management
Thank you very much for staying in the hotel. We highly rated, we are happy. We are looking forward to seeing you.
3 out of 5
by A verified traveler

Condition of room

Posted Apr 21, 2016
Thr room smelled like damp clothes and it wasn't as clean as expected.
Comment from Hotel Management
Jul 8, 2016 by front, Hotel Management
Thank you very much for your stay with us. and taking time to write your feedback. We look forward to serving you again.
4 out of 5
by CHUEN HOWE from singapore

Hotel with 24 hrs supermarket opposite :)

Posted Apr 13, 2016 on Hotels
Hotel was around 10 - 15 mins from to JR Station. Room is clean with friendly staff. Able to squeeze in 2 adult + 1 toddler (14 mths) There's a 24 hrs supermarket across the road and a 7-11 nearby, very convenience.
Comment from Hotel Management
Jul 7, 2016 by front, Hotel Management
Thank you very much for your stay with us. and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to serving you again.
4 out of 5
by A verified traveler

Close to Otaru Canal

Posted Apr 11, 2016 on Hotels
The hotel is located near Otaru Canal, 5 min brisk walk.
Comment from Hotel Management
Jun 23, 2016 by front, Hotel Management
Staying at the hotel, thank you. Near the river is the Meguro River. We look forward to again of the guests arriving.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pleasanton, California

Great hotel near the subway and restaurants

Posted Apr 10, 2016
Helpful staff and comfortable room. The hotel is near restaurant and shopping stores.
Comment from Hotel Management
Jul 8, 2016 by front, Hotel Management
Thank you very much for your stay with us. and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2015
Nice hotel close to Gotanda station. A lot of eateries and convenience stores in close proximity. The hotel has a friendly staff and the room was clean and sufficient for two people. Breakfast was included, which was a nice surprise!
Comment from Hotel Management
Jul 7, 2016 by front, Hotel Management
Thank you very much for your stay with us. and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to serving you again.